• BodyJewelry.com

BodyJewelry.com

Overview

BodyJewelry.com has a rating of 3.6 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BodyJewelry.com most frequently mention customer service, confirmation email, and nose rings. BodyJewelry.com ranks 2nd among Body Jewelry sites.

  • Value
    8

Proactively asks for customer feedback

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Positive reviews (last 12 months): 0%
Positive
0
Neutral
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Negative
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What reviewers want you to know

Positive highlights

  • Body Jewelry has a wonderful assortment and excellent customer service.

Critical highlights

No critical highlights yet

How would you rate BodyJewelry.com?
Top Positive Review

“Great customer support and honest”

Anouck D.
6/10/22

I ordered twice because I was very satisfied with my first order. But the second time French customs required me to pay taxes which made twice the price, so I sadly returned my order. I explained to customer support with whom I had great exchanges. As soon as received their package back they refunded the order. Too bad for me because I liked the good quality and originality of my first order.

Top Critical Review

“Doesn't hold up as it should”

Amanda R.
10/1/23

I purchased the DIAMOND 18G Flat Back Push-In Stud - Cartilage, Tragus, Lip, Nose Color: White Gold Diamond: 2.0mm, VVS (+$75) Length: 1/4 in(6.5mm) and absolutely loved it. It was in my ear cartilage as stated on the site as a standard placementofcthis piece. I only had it in for a month when I was washing my hair and noticed it had fallen out. I'm not sure how this could happen if they are made for ear cartilage use. Money literally down the drain.

Reviews (258)

Rating

Timeframe

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Reviews that mention popular keywords

body jewelry (11)
Thumbnail of user jacklynw
1 review
0 helpful votes
July 21st, 2017
Verified purchase

Confirmation and shipping emails contained nothing. Just a blank email with my order number in the subject line. Item came within a reasonable time frame. Good jewelry. My daughter loves them.

Thumbnail of user yolandar15
1 review
0 helpful votes
May 8th, 2017
Verified purchase

They told me I would get a tracking number and email, neither of those things happened. Had to call to ask what was up with my order. The person answered right away though, and the product was here in roughly 3 days. Good quality stuff.

Thumbnail of user charlesr106
1 review
0 helpful votes
April 14th, 2017
Verified purchase

I placed an order on Friday and never received a confirmation email. I called on Monday and a polite Customer Service agent confirmed my order was being processed. It took a week to receive it. I've ordered cheaper horseshoe earrings and had problems with losing the balls. So far, these seem better quality and I will likely order again.

Thumbnail of user joea95
1 review
0 helpful votes
September 10th, 2016
Verified purchase

Easy order, great price, delivered quick (but the hoop on the tongue ring I ordered is too big and uncomfortable. Hard to tell when looking at pic on computer). The gauge and size were right but the hoop was to big for my mouth

Thumbnail of user bethj27
1 review
0 helpful votes
June 1st, 2017
Verified purchase

I was sad to find out only after opening the package that the barbells are too long and can't return them now. I guess my measuring was off :(

Thumbnail of user jenniferj144
2 reviews
0 helpful votes
August 5th, 2017
Verified purchase

I paid $30 for two day shipping and items arrived 5 days later. Product was as expected and great! Was refunded shipping costs but won't be expecting anything to arrive quickly so won't pay for fast shipping again.

Thumbnail of user marissac9
1 review
0 helpful votes
February 20th, 2017
Verified purchase

I was, for the most part, pleased with my experience. There was one pair of plugs missing, though, but aside from that, everything was in order!

Thumbnail of user nehal6
1 review
0 helpful votes
August 18th, 2016
Verified purchase

Very happy with my recent order. Packing was minimal and appropriate for item. My only criticism is items no longer available should be marked as 'sold out' and not viewable vs. removing the shopping cart button. Prompt follow up from c/s inquiry. Thanks!

Thumbnail of user evangelinah
1 review
0 helpful votes
March 17th, 2017
Verified purchase

I was overall pretty satisfied with my order. The only complaint I have is that 2 of the pieces of jewelry I purchased were different than what I was expecting. One was much smaller and the other was a different color

Thumbnail of user laceyc12
1 review
0 helpful votes
October 11th, 2016
Verified purchase

So far ive had several great and simple orders get to me fast and correct. A couple times i did receive the wrong size, but the refund or exchange was simple also. Good, trustworthy store that i will continue to do business with. Plus, they always send me the stickers i ask for! Lol

Thumbnail of user nataliem78
1 review
0 helpful votes
July 17th, 2017
Verified purchase

Got flesh color plugs, but they are more plastic white. I'm very pale so i don't know who's skin color would be that white. Especally for ears, ears tend to be a warmer color.

Thumbnail of user haydeny3
1 review
0 helpful votes
May 14th, 2017
Verified purchase

Didn't receive a shipping notification but the products were nice. They should've been labeled with sizes though.

Thumbnail of user kristenc35
1 review
0 helpful votes
November 1st, 2017
Verified purchase

The needles I ordered were perfect, the earring I ordered broke a week after I got it. The both balls broke off.

Thumbnail of user emmalenah
1 review
0 helpful votes
July 28th, 2017
Verified purchase

The opal style ball looks just amazing... the double sided ball earing is comfortable. It is a little hard to twist together when trying to put it in because it is so small but i love it!

Thumbnail of user samanthad51
1 review
0 helpful votes
April 30th, 2017
Verified purchase

I recieved my order promptly and love the product however, I never got a email confirmation of purchase or shipping. I ordered from another site cause out seemed like my order was never processed. The products were nice. I would just hope for more communicating.

Thumbnail of user persobc
1 review
0 helpful votes
January 4th, 2017
Verified purchase

It shipped late but that's okay atleast I got my stuff and I'm happy

Thumbnail of user sarah3160
2 reviews
0 helpful votes
December 6th, 2016
Verified purchase

I had purchased multiple naval rings from the shop. Sadly one went out of stock at some point after ordering but they quickly refunded me the money for it and sent the remaining items my way!
They got here in a relatively timely manner as well.

Thumbnail of user hannahk20
1 review
0 helpful votes
August 13th, 2016
Verified purchase

The only reason I give 4 stars: I received a seamless ring that was hinged, but the hinge was broken when I got it in the mail. I sent an email asking if I could send it back and get a replacement, and they replied within a few hours, saying it was on its way! Best possible outcome right there.

Thumbnail of user aarons120
1 review
0 helpful votes
May 8th, 2017
Verified purchase

All of the piercing jewellery I ordered is good quality and the delivery arrived much sooner than expected. One of my nose hoops was an 18g when I ordered all 20g but it wasn't worth the hassle of doing a return/exchange.

Thumbnail of user maris451
1 review
0 helpful votes
April 18th, 2017
Verified purchase

I was missing product. I mean everything was fine with ordering and receiving it and tracking it. But I was missing the 2nd part of a pair of gauges. Sooo kind of annoyed...

Thumbnail of user karenl180
2 reviews
0 helpful votes
February 23rd, 2017
Verified purchase

The company is wonderful, but the earring that I purchased has a ball in the back, which is very small and too difficult to screw into the post. I dropped the ball and never found it. The earring is useless to me. They should have made the earring where the front screwed on and off, not the ball in the back.

Thumbnail of user caeleighf
1 review
1 helpful vote
July 5th, 2017
Verified purchase

Ear rings arrived quickly but were not totally as described. I received the correct number but one was missing the smealmess clasp and two were a size too large. Overall the order was correct and I will order from them again but if issues like the missing clasp continue I will stop ordering.

Thumbnail of user terit9
1 review
0 helpful votes
April 15th, 2017
Verified purchase

I actually ordered the nonmedicated piercing swabs, but received the medicated ones. I didn't notice till I opened the package and used the first one so I figured a return was out of her question. I'm sure these will work just fine.

Thumbnail of user angelicac18
1 review
0 helpful votes
July 12th, 2017
Verified purchase

You get a great variety, many colors to choose from and styles. The only thing I noticed is that the paint chips so you have to be very very careful with them.

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From the business

BodyJewelry.com specializes in body jewelry and accessories such as belly rings, nose rings, ear plugs, eyebrow rings, tongue industrial barbell, etc. Items on the site can be searched via categories (such as types of jewelry for what body part -- e.g. eyebrow rings), price, and material (such as titanium, gold-plated, acrylic). The site also offers three special sections of products, best sellers, featured products, and weekly deals.

Business History

Bodyjewelry.com has been in business for over a decade and is one of the largest body jewelry distributors. We pride ourselves in having an excellent reputation for impeccable customer service along with a 100% customer satisfaction guarantee.

Company Representative

Thumbnail of user avig3
Avi G.
Typically does not respond to reviews

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