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From the business

Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.

In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.


bodycandy.com
Founded in 2002
Amherst, New York, United States
Sponsored message from BodyCandy
Get 25% you order with code: SJ25
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BodyCandy Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,392
quality
252
This company responds to reviews on average within 1 day

Instant Feedback

48,306 reviews

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North Carolina
1 review
0 helpful votes
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Responsive to any issues.
November 23, 2025

The first order I was missing half of it but emailed and order was fixed immediately. Unfortunately the set of rings I was missing I was wanting for a party and wasn't able to wear them to it. Other than that it was great.

Date of experience: November 13, 2025
New York
1 review
0 helpful votes
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Been ordering from Bodycandy forvs couple years now. I never had an issue with my package. But they are awesome with customer service if you have any questions.

Date of experience: November 13, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

Canada
1 review
0 helpful votes
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Loads of products!
November 23, 2025

Loads of products! If you have an idea you want for a piece, the chances are that body candy will have it! It also ships super fast!

Date of experience: November 13, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

California
1 review
0 helpful votes
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Great sales
November 23, 2025
Updated review

I don't care for the extra stuff when trying to check out, all of the items you have to decline. That part is extremely annoying

Date of experience: November 13, 2025

It was good until the end and they try to get you to...
November 22, 2025
Previous review

It was good until the end and they try to get you to buy everything else and you too many things to decline just to get your order through. It's ridiculous!

Date of experience: November 12, 2025
California
1 review
0 helpful votes
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………………………………………………..

Date of experience: November 13, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your wonderful review! We're truly grateful for your support and thrilled to hear that you had an excellent experience with us. It means a lot to our entire team, and we look forward to serving you again soon!

Michigan
1 review
0 helpful votes
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Amazing with the best deals!
November 22, 2025

Amazing with the best deals! I only shop at body candy when getting new jewelry since they have such a broad selection as well as frequent deals!

Date of experience: November 12, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words! It’s truly rewarding to hear that you loved your experience, and we’re excited to have the chance to delight you again soon. Your support means a lot to us!

North Carolina
1 review
0 helpful votes
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I have shopped at Body Candy for over 20 years and...
November 22, 2025
Updated review

I have shopped at Body Candy for over 20 years and I have only had 1 damaged earring that they replaced for me quickly. She did not even have me return the damaged piece (it was a 30.00 earring) they shipped a replacement to me that very day, without any issues whatsoever. They stand behind their products proudly. Thank you for all the fine, beautiful pieces of jewelry that you offer…

Date of experience: November 12, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!


Jessica is so AWESOME!
June 8, 2025
Previous review

Jessica is so AWESOME! She really pays attention to detail and she is just a positive influence. Thank you, Jessica and because of you, I will def be a customer of Body Candy for a long time!

Date of experience: May 29, 2025
California
1 review
0 helpful votes
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Lovee Body candy!
November 22, 2025

LOVEE buying from here! I'm allergic to certain jewelry and everytime i get a hypoallergenic nose ring, it works amazing! I also loveee that they offer REALL jewelry and that one certain jewelry pages, it shows if it's hypoallergenic and i always of course lean towards those.

Date of experience: November 12, 2025
New York
1 review
0 helpful votes
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I do like this shop, for the most part
November 21, 2025

I do like this shop, for the most part. They are local to me, and get things shipped out incredibly fast, and have good customer service. Some of the pieces, as will all stores, are definite misses in the quality department, but you get what you pay for!

Date of experience: November 11, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Texas
1 review
0 helpful votes
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I love using bodycandy for my body jewelry they have a great selection and shipping usually comes before the expected date in my experience

Date of experience: November 8, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you for sharing your positive experience! We're delighted to know our products exceeded your expectations, and we look forward to continuing to provide quality and satisfaction with every purchase. Please don’t hesitate to reach out if you need anything in the future.

Florida
1 review
0 helpful votes
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Love this company
November 21, 2025

The charms always fall off before I see any tarnish or other damage. These are great quality and I never have any issues with the customer service. I highly recommend!

Date of experience: November 11, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!

California
1 review
0 helpful votes
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I love BodyCandy and buy almost all of my nose and ear jewelry here. Their customer service is top notch and their jewelry is always even more beautiful than it appears in the pictures online. The descriptions of the jewelry is 100% accurate so I know exactly what I'm getting. I have never been disappointed in my orders from them. Having 18 piercings, I greatly appreciate the sales and deals they have as well. I also appreciate how much I have to choose from! There are so many options for every piercing!

Date of experience: November 11, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

Canada
1 review
0 helpful votes
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Great prices
November 21, 2025
Updated review

I just googled body jewelry, and found body candy. It had great prices and a great selection of piercings and jewelry. I enjoyed shopping on the site and got a discount too.

Date of experience: November 11, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for sharing your experience! We're thrilled to know you’re happy with your purchase and truly appreciate your trust, it means the world to us. Looking forward to serving you again soon!


Had what I was looking for
November 17, 2025
Previous review

Had what I was looking for

Date of experience: November 7, 2025
Nebraska
1 review
0 helpful votes
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The quality of the rings are great and I have sensitive skin so I was a little nervous ordering them but I didn't have a allergic reaction and they don't tarnish.

Date of experience: November 11, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.

Louisiana
1 review
0 helpful votes
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Best Body Jewelry Store!
November 20, 2025

I have ordered multiple times over the past 18 or so years and each and every time I have been completely satisfied with the products and the service/shipping.

Date of experience: November 10, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.

Oklahoma
1 review
0 helpful votes
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Great experience with this brand
November 20, 2025

Great experience with this brand. I love the deals and will definitely continue to purchase from them. Especially when you need specific metals!

Date of experience: November 10, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!

Maryland
1 review
0 helpful votes
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I like the jewelry in that it doesn't cause me any issues of any kind with allergies. It's disappointing to me when I see your ads and the gems look so nice and brilliant and defined and then I get them in their dull and indistinguishable. I'm trying a larger size on the nose ring just to see if it's more vibrant in a bigger size. The 7 mm fits my nose perfectly but I'm going up to the eight to see if it makes a difference with the size of the gems.

Date of experience: November 10, 2025
California
1 review
0 helpful votes
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Best customer Service ever!
November 20, 2025

I've purchased multiple times with you. I am trying the new double hoop and thank you for all the instructional videos on how to use apply it! Super easy thank you for all the help and thank you for the fast service.

Date of experience: November 10, 2025
Chris P. BodyCandy Rep
1 month ago

Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!

Tennessee
1 review
0 helpful votes
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I want to return the items that didn't fit me., but the return policy is too specific, which is disappointing. I likely will not buy again because of this.

Date of experience: November 9, 2025
New Jersey
1 review
0 helpful votes
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...
November 20, 2025
Updated review

...

Date of experience: November 10, 2025

EXPIENCE WAS QUICK AND EASY
November 7, 2025
Previous review

EXPIENCE WAS QUICK AND EASY. I APPERICATE THE 50% OFF CUPON FROM SPINNING THE WHEEL.

THANK YOU

Date of experience: October 28, 2025