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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Never received sunglasses. Unable to reach anyone. Automated email response system with no follow up. Chat line doesn't work. Phone line out of service.
They are so amazing & really fast! The negative comments about sunglasses are not true! ALL my stuff came exactly how I liked it within days. They even sent me a little bag to put it in when I take it out of the pack. This is definitely going to be my go to website when I get my two more piercings.
Ordered on June 19 2017 received my glasses on August 1 2017 with a card inside saying sorry for the delay from body candy but I ordered them for mindbodygear.com but I did get my glasses
I received two pairs of tunnels, and three nose rings. Everything was exactly what I expected and was even delieved a day early! There's quite a few reviews saying it's a scam but I can tell you that is untrue. I will be ordering more jewelry in the future.
Dont let other reviews fool you. Body candy doesn't sell sunglasses and never has. Their jewelry is awesome quality for an affordable price :). Again, they do NOT sell sunglasses
I'm in the same boat with other reviewers. First an inquiry, then a lying letter. After a second inquiry, nothing. Fret not, fellow victims. You can all file a dispute with your cc company. Enough disputes and this den of thieves will go out of business. One Problem: The office is located in - BOTH - New York City and Woodland Hills California. Yes, stay away! Far Far Away!
I saw an add on Facebook for Sun Glasses. Bought them on June 20th of 2017. I have called E-mailed... Nothing I have even called and the line was dead. It is Now July 26 2017 and No Glasses No response. They took the My money and I got screwed. TOTAL SCAM!
I ordered my husband a pair of sunglasses on June 25,2017. It's been over a month & no sunglasses! They took the money on the same day! I've emailed and called repeatedly, but haven't gotten any answers! Oh, by the way, I never got a tracking number! Scam!
I put order in at June never received my glasses I bought 4 pairs spent 99.00 I emailed like 7 times called phone never rings just beeps went to live chat nothing this a horruble place and they take you money I never got tracking number disgusting place a scam pretty sure do not not order. I not glad but glad it's not just me that had problems now I am out 99.00 and have to buy a pair.
Ordered 2 pairs of glasses on June 6th 2016 still no glasses. Called emailed you name it no response. Do not order from them. Shame on this scam artists to even put the word military in their advertisements. Definitely signing a fraud complaint with my bank and the better business bureau. They took my money but never sent the glasses
Don't go near these people, take your money and no product. Same story as the many of other reviews.
My order was placed and the sunglasses were never sent. When I call, I get the same message to call back. When I email, I get a follow-up email trying to sell me more stuff. Do NOT do business with these scammers.
Ordered 3 pair of sunglasses, never received a tracking number as they said I would, tried numerous times to get a hold of them, to no avail and never received my shipment, do not do business with them, they are Fake and will take your money, its all a scam.
Ordered glasses, have not received. No tracking number. No customer service! No glasses, took my money. Pissed!
$#*! YOU! $#*! YOU! $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU, $#*! YOU!
Ordered impact golf glasses got immediate email response 10 business days go by no tracking # call customer support # not a working # email again another immediate response another support # call again wouldn't you know machine I leave message another immediate email response. This company is a FRAUD I can see why people are moving out of CALIFORNIA at a RAPID rate they say it cost to much to live there I agree if all companies are ran like this one. They're fast to get your money grab your credit card info and charge it. I will never buy from this company again. I will be calling BBB and reporting as a FRAUDULENT business.
I ordered sunglasses on June 5. I did get a response via eMail that they are having technical issues. Today, however (June 28), I was told via Chat that they are two weeks behind on their product from their supplier.
I'd guess that I will never see anything even though they took my money.
I ordered the 19.95 sunglasses on June 1,2017. I never received them. They do not answer e - mails, phone calls and live chat does not respond.
I myself had an issue with ordering sun glasses from them. They seem to hold a very limited stock of them. It is poopy for them not to answer my calls, but they did respond to my emails. As far as piercings and ear plugs go, I have had a solid experience overall. One issue being that one order that I had made, I made a purchase for a black titanium septum retainer in my order. The morning before my delivery was made, they emailed me confirming that this was out of stock and that I would be refunded. And since my overall order equaled to 26-dollar value, I had free shipping, which they also let me keep. So, I wasn't too displeased with them in the piercings/ plugs department, but they had stumbled a bit so far with me. As far as sun glasses or goggles, you're better off looking elsewhere for these kind of products.
Worst I've ever dealt with. Ordered 2 prs.of sunglasses. After about two weeks i finally got a tracking #. Ran the number, it was a wrong #. After finally making contact with someone they said i would get a new #. After about a week i received a new tracking#. Tracked it and found out my glasses had been delivered to another state. Now 6 weeks later i finally get my glasses. Guess what. WRONG GLASSES. They sent a small postcard note apologizing for the wrong glasses. Said they had reordered the correct ones. Maybe 3 weeks i should have the ones i ordered. Not holding my breath. Don't expect to ever see them... If there was a zero rating, mine would be a zero. Like me, people would be stupid to ever order anything from this horrible company... You've been four warned...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members