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From the business
Bodycandy.com operates as a leading online retailer specializing in a vast array of body jewelry and piercing accessories. We offer an extensive collection including belly button rings, nose rings, earrings, tongue rings, nipple rings, plugs, and aftercare products, utilizing diverse materials like surgical-grade stainless steel, 14K gold, titanium, and sterling silver.
In-House Fine Jewelry Manufacturing: We operate a dedicated department that manufactures all of our 14kt gold, diamond, and platinum nose rings in-house.
BodyCandy Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of its jewelry, as well as the effectiveness of its customer service. Many reviews highlight quick and helpful responses from support staff, which enhances overall satisfaction. However, shipping delays and issues with order accuracy, such as receiving incorrect items, are recurring concerns. Additionally, customers express a desire for improved website navigation and clearer product descriptions. Overall, while the company excels in product quality and customer service responsiveness, addressing logistical challenges could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Items always received, products true to description. Order confirmation emails are always sent but it would be helpful if a tracking email was sent when product is shipped.
I love searching by piercing and by whatever topic (beach, marine, bee) Delivery was fast. I can't change my piercing yet so I don't know about my skin reaction. BUT, I have 7 pieces to choose from when I can! My piercer recommended Body Candy.
I loved shopping by piercing, metal, and topic. Overwhelmed by choices! Great discount codes!
I do wish more items per page were displayed versus multiple pages to scroll through.
Back off on the emails and texts with other discounts and offers, it IS A LOT! I JUST got pierced and have to wait 8 weeks to change jewelry.
I emailed the company to find out how many grams of gold are in their solid gold jewelry. They were not helpful at all. All they gave me was the information already listed on the website. They never responded after my further questioning. So I didn't buy from them. Especially for the price I need to know how many grams of gold are in their gold products.
The jewelry is beautiful and navigation on the site was super easy. The delivery was also very good, but I have just experienced a better service when it comes to the sanitation of the jewelry during delivery and more simple but informative freebies on piercings in general from other sites.
Lol the pricing is like 15 for pieces that are the coolest and then 2 for the less cool ones which is a little irritating, but still pretty cheap so it's hard to be mad
I've always had good experiences and I've been ordering online since 2020. When I had problems it was resolved quickly and easy.
Thanks for giving such a wonderful holiday gift I got for myself this year the jewelry is absolutely beautiful and I plan on getting more with another piercing I'm excited to get soon after my weight loss journey has hit my personal goal so you'll see more future purchasing from me 100%!
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
I have bought a few toe rings from this site. 1 was sterling silver and unfortunately it broke the second my wife started to adjust it. The others turned out fine
I ordered multiple belly rings, specifically in the sizes I needed them for.
When they arrived they were quite obviously shorter than they should have been, i have belly rings in supposedly the same size that fit me well, but the belly rings I ordered here i couldnt even close.
The nipple sets made the experience a bit better tho, I really love what they look like and they fit and feal great.
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at sales@bodycandy.com for assistance. Thank you!
I've ordered twice and unfortunatley both times I've had issues with the merchandise. Once was a quality issue that they replaced right away. Second was a description issue but they also replaced the item.
10/10 experience. Amazing deals and long lasting jewelry. Ive had my current septum ring for over 4 years and the colors are still visible
Thank you so much for your kind feedback! We're thrilled to hear you're happy with your experience and look forward to continuing to provide you with pieces you can confidently enjoy. Your trust means everything to us.
Has a large variety of choices. It would be nice if they lasted longer, a couple of them fell off, do you offer a repair service for future reference? Many thanks joy
I've bought many products from body candy over the years, I would say half were great quality with the other half being cheaply made.
Love the stud. Cute, sits nice in your nose with a longer stem. Always now use this site for nose studs, especially the bone.
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
Pedí un sólo arete para la nariz y rápidamente me facturaron 2. Necesito cancele esa segunda orden por favor.
We noticed that you entered a customer service issue on a product review. We sincerely apologize for any inconvenience!
Please contact customer service at sales@bodycandy.com for assistance. Thank you!
Well I've had the same Body Candy septum in for 2 1/2 years (with a change for an outfit here and there) and it's still my favorite daily wear!
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
The website is easy to use, they always have good prices & sales. Also a huge variety of products! Everyone can find something they like! Shipping/ delivery was fast.
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we truly appreciate your support. We look forward to serving you again soon!
I've never had any issues with this company. Cheap prices with top tier quality jewelry. I've never ordered jewelry from any other site or place. I LIVE by BodyCandy and will forever have this site as my go to when in need of anything. So many options and designs at an affordable price to choose from it's insane! LOVE, LOVE, LOVE!
Thank you so much for your kind words! We’re delighted to hear you had a wonderful experience and look forward to providing you with enthusing finds and top care in the future. Your satisfaction means the world to us!
Order arrived broken, and was replaced really fast at no extra charge with 2 new nose rings that are amazing and look great on me.
Thank you so much for sharing your enthusiastic feedback! We’re thrilled to hear you had a great experience and really appreciate your support—it motivates us to keep delivering the best. Looking forward to serving you again soon!
Thank you so much for your kind words and support! It means a lot to know that your experience was positive, and we're truly grateful for the opportunity to serve you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for sharing your positive experience! It’s wonderful to hear you’re happy with what you received, and we truly appreciate your support and kind words. We’re here anytime you need, just stop by!