Overview
The company enjoys a strong reputation for its reliable service and efficient shipping, often impressing customers with prompt delivery and accurate order fulfillment. Many reviews highlight the quality of customer service, noting the staff's proactive approach in resolving issues and assisting with orders. However, some customers express concerns regarding product descriptions and the accuracy of parts, leading to additional purchases or mismatched items. Overall, the feedback reflects a generally positive sentiment, with customers appreciating the ease of finding parts and the company's commitment to customer satisfaction, despite occasional challenges with product specificity.
This summary is generated by AI, based on text from customer reviews
I ordered my boat part and it came in very quickly as promised
You have never shipped a order that fast I posted a comment on your page to cancel order before it was shipped will not order again
Ordered my part and received it earlier than expected, great experience overall
Everything was on time, accessible and no problems at all! Great job!
I was very impressed by the speed of the service of Boats.net! You can be sure that I'll use them again!
Delivery was quicker than expected using "standard" delivery. Parts are original Yamaha and in proper packaging. Site navigation was user friendly and was able to find schematics of engine to assist in ordering correct parts.
Thank you
Ordered a fuel filter and hose nipple for an outboard motor. Pricing was competitive and parts arrived earlier than expected.
My first purchase from Boats.net, exceeded expectations. Info on their website was thorough and delivery was great and faster than expected!
Their customer service can help you solve the problem, and they will ship the order to me quickly and on time.
Parts shipped right away. I have not figured out how to find parts for my specific engine yet so I used another method to determine part number
I've needed some specific parts and with your parts detail and price list it made it very easy. Adding service manuals to the parts would help.
Left items in cart and saved list. They remained. This did not happen with partsvu. Products were in stock and delivered within days. Very easy and simple
Quick shipping. Every part is clearly explained and I watch the videos from John Talley I think is his name
Ordering and creating an account was a breeze, and they had pretty much everything I needed that can be found anywhere.
Glad our team could help you get your order sqaured away. We appreciate your business.
Boats.net had the water pump kit which even includes new bolts, gaskets, race, and impeller and the price with shipping was $67. The parts fit perfectly and my boat is operating fine.
Takes way too long to get item. Even if you pay extra for shipping takes over a week sometimes longer.
We do apologize that your package arrived later than expected. We have processed a full shipping refund on this order. Please allow up to 3-5 business days for the refund to appear in your account. Please do not hesitate to reach out to our customer service team if we can further assist you. We offer multiple ways to reach out customer service team. You can reach us by phone at 863-354-6377, by text at 229-210-3105, or on our website by selecting the red message icon in the lower right-hand corner of your screen.
It's my one stop shop. The diagrams make it easy to find parts and the fact that they are OEM are even better. Too many non oem are not stainless and will not hold up to salt water here in FL
I received my order and the part was not correct... The gentleman at customer service was very helpful and correct part on its way to me now!
Glad our customer service team could get your order straigtened out. Never hesitate to call us for help with your order.
I forgot to add a gasket on an order. I called and the CS rep handled it with no issues at all it arrived on time and the repairs were not delayed at all. Thank you boats.net
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- Albany, GA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Happy to get you your Yamaha parts quickly. We appreciate your business!