• boAt

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Overview

boAt has a rating of 1.19 stars from 205 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about boAt most frequently mention customer care, warranty claim, and worst service problems. boAt ranks 58th among Headphones sites.

  • Service
    129
  • Value
    125
  • Shipping
    125
  • Returns
    119
  • Quality
    119
Positive reviews (last 12 months): 5.5%
Positive
7
Neutral
0
Negative
120
120
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Guys don't buy boat products Very very worst & bad products produced so pls don't waste your money buy any other brand
  • Working only warranty period... please avoid Boat Company Products... customer care service very very Worst
How would you rate boAt?
Top Positive Review

“BoAt is a froud company”

Rajesh S.
12/21/23

Theft of the watch (ordered item) from the shipment. My son had ordered a boAt SMART WATCH (COSMOS) on 16th December 2023 from your boAt company's official website and paid Rs 3399/- through online banking transaction from IOB account. Today afternoon (20th December 2023) around 12 pm when the delivery boy came with the parcel, he asked me to share the code to receive the shipment. I gave him the code, but in the meantime I noticed the seal / tape from one side of the box was tampered with and the box was slightly opened. The courier boy within this time had scanned and updated the status to "shipment delivered". However, I refused to accept the tampered parcel. Upon my insistence he opened the parcel in my presence & the gatekeeper of our society who was on duty and witness to the whole episode. To our shock the watch was missing from the box. He immediately contacted his Supervisor (ECOM Express) & informed him of the item (watch) missing from the box. He took the box with him as I refused to accept the empty box. I advice everyone not take any products from this company, as they have no value for there Customer's.

Top Critical Review

“NEVER BUY BOAT PRODUCTS”

Dr. Gupta S.
2/12/24

No proper service, Pickup agent checks it thoroughly but after getting the product at their service centre they take utmost care to make your product in damage list. So that they are free to not serve you. I have been selling boat products for last 3-4 years. If I could have a victim for this, then think about a customer. Sorry BOAT you are in my bad products list.

Reviews (205)

Rating

Timeframe

Other

Reviews that mention popular keywords

boat products (27) customer care (24)
Thumbnail of user dell.jeypore
1 review
0 helpful votes
February 12th, 2024

No proper service, Pickup agent checks it thoroughly but after getting the product at their service centre they take utmost care to make your product in damage list. So that they are free to not serve you. I have been selling boat products for last 3-4 years. If I could have a victim for this, then think about a customer. Sorry BOAT you are in my bad products list.

Service
Value
Shipping
Returns
Quality
Thumbnail of user surajd19
1 review
0 helpful votes
December 15th, 2023

One of the worst company I have ever seen in my life. I'll purchase boat 181 earbuds on 11 Dec -2023 order id- ******* on 15th Dec i'll received my order by blue-dart. One side earbuds in not working when i was asking for my refund they refused to refund my money. There is no option for exchange on there *******@aman *******@boAt lifestyle is the worst company with worst service...

Not even a single day use. Don't purchase any product from them if you want to suffer mentally.

Tip for consumers:
No

Products used:
Earbuds 181

Service
Value
Shipping
Returns
Quality
Thumbnail of user nikijadhav0407
1 review
0 helpful votes
January 10th, 2024

I ordered Bluetooth airpods181 replaced because previous one were not working and I got empty box twice regarding same I tried to connect with customer care service and also email photos and video even after several reminder the refused to accept their fault and to deliver me product for which I have paid I am feeling cheated can't trust anymore. They just cannot accept their mistake.

Service
Value
Shipping
Returns
Quality
Thumbnail of user bharathbobby57
1 review
0 helpful votes
January 3rd, 2024

Firstly when I've purchased,it was good but after 2-3 months I'm facing problems like Bass in the song is getting muted after attending calls and When we open the pods and listen to a music I can hear too low sound like it's just 20% volume but it's 100% full in the pods and the mobile.
I've complained to boat on Instagram and raised a warranty Claim,they've collected the pods from me and returned ofter 1 week saying that your pods is all clear and it has no problems and they've cancelled my Warranty Claim.

Please respond to this review.
It's not worth of 2000 for this type of Airdopes Flex 454 ANC.

Service
Value
Shipping
Returns
Thumbnail of user alagar.777
1 review
0 helpful votes
February 17th, 2024

One of the worst company I have ever seen in my life. I'll purchase boat 350 stone speaker on 16 jan -2024. Speaker not working when i was asking for my refund they refused to refund my money. There is no option for exchange on there *******@aman *******@boAt lifestyle is the worst company with worst service... Not even a single day use. Don't purchase any product from them if you want to suffer mentally.

My money waste, they give 1 year warranty, but i am not able to apply warranty, if i apply they reject, my money waste, my time waste, Don't purchase any boat products.

My name is Alagarsamy
Contact: *******283, *******333

Thumbnail of user radheshyamv
1 review
0 helpful votes
April 22nd, 2024

Don't by anything from boat lifestyle, I purchased some stuffs on commitment of next day delivery, it was quite a urgent so I ordered that product, today is forth day but there is no clue of delivery.
Very pathetic courier service as well as marketing company. Not recommended to buy any product from boat lifestyle.

Tip for consumers:
No

Products used:
Headphones

Service
Value
Shipping
Returns
Quality
Thumbnail of user sufiyank2
1 review
0 helpful votes
April 1st, 2024

Never buy boat product it is absolutely inferior product and service. Is the product defective 4 times in 6 months and in the name of warranty they reject the log and do not even repair the physical damage? This is a very bad company...😡

Service
Shipping
Quality
Thumbnail of user dhanushdhananjayan4
1 review
0 helpful votes
February 29th, 2024

I bought boat airdopes 161 pro and after two months one side of the airdopes was not working properly and I claimed the warranty the upgraded piece received today but iam totally dissatisfied because the product is very bad the normal mode and beast mode changing automatically and right side is not working properly in my perspective view the product is a big $#*! I request others don't buy this fake product from boat site service is very much disappointing there no worth of giving one

Tip for consumers:
Please don't buy this fake product

Products used:
Boat airdopes 161 pro

Service
Value
Shipping
Returns
Quality
Thumbnail of user suhasd
1 review
0 helpful votes
January 11th, 2024

Product broke at such a point it should not break in the first month. No replacement given.
I suggest that avoid purchasing boAt products.

Thumbnail of user rupsinggirase.nmu
1 review
0 helpful votes
December 20th, 2023

Actually I was booked complaint for my airpodes because right bud can't working properly, after repairing within a month both buds are not working.I raised 2 times complaint within 6 months. Still issue not completely resolved. So what is the quality of product how it will survive 1 year.

Service
Quality
Thumbnail of user rajeshselhi1970
1 review
0 helpful votes
December 21st, 2023

Theft of the watch (ordered item) from the shipment.

My son had ordered a boAt SMART WATCH (COSMOS) on 16th December 2023 from your boAt company's official website and paid Rs 3399/- through online banking transaction from IOB account.

Today afternoon (20th December 2023) around 12 pm when the delivery boy came with the parcel, he asked me to share the code to receive the shipment. I gave him the code, but in the meantime I noticed the seal / tape from one side of the box was tampered with and the box was slightly opened. The courier boy within this time had scanned and updated the status to "shipment delivered". However, I refused to accept the tampered parcel.

Upon my insistence he opened the parcel in my presence & the gatekeeper of our society who was on duty and witness to the whole episode. To our shock the watch was missing from the box. He immediately contacted his Supervisor (ECOM Express) & informed him of the item (watch) missing from the box. He took the box with him as I refused to accept the empty box.
I advice everyone not take any products from this company, as they have no value for there Customer's.

Thumbnail of user harishhr4
1 review
0 helpful votes
March 31st, 2024

Recent i have purchased the smart watch, i have received the damage watch and i asked for the replacement they agreed after that also they are providing they damage watch again it is very fraud company don't every purchase any thing from this company they are provide all the damage product it self i got nice experienced they are providing all damage product and they are given good advisement
Dont every purchase any product from this company they are providing worst product

Thumbnail of user kushgupcfz
1 review
0 helpful votes
February 26th, 2024

The 3000 Rs smartwatch stopped working after 10 days. No Data could be tracked on mobile application. On complaint, there was no resolution by the company...

Don't waste your valuable time and capital on cheap and poor quality goods.

Thumbnail of user anaswarasj17
1 review
0 helpful votes
April 22nd, 2024

I have ordered an earpod and it is of bad quality. When i try to cancel and return the product, only replacement option seemes to be open. Cancel option was not open even when it was given in the website that cancel/ replacement option will be active after the order is delivered. This is purely case of consumer right violation. Very bad website and customer care services provided. Totlly dissapointed

Service
Value
Shipping
Returns
Quality
Thumbnail of user pgrkarthikeyan
1 review
0 helpful votes
April 3rd, 2024

In website it is mentioned that the product will be delivered in 3 days for the mentioned pincode. Believing that it will be delivered in 3 days, i have placed the order. But Even after three days, the product is not dispatched and when I made a call customer support, they said that it will take 6 to 7 days to deliver.
Commiting a date before purchase and after purchase they fix their own time to deliver. This is not a fair commitment in the website.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dilpal.chauhan1
1 review
0 helpful votes
January 6th, 2024

I buy earbuds 181 it's horrible...very send me both earbuds different earbuds.then I replaced this product...they send me again different earbuds...it's very irritating...do not purchase any products from boat...very low quality

Tip for consumers:
Very low quality and very bed service from boat...they send me different product again and again they irritated there clients...no response from boat..they said sorry sorry again and again it's horrible

Products used:
Earbuds 181

Service
Value
Shipping
Returns
Quality
Thumbnail of user rameshk126
1 review
0 helpful votes
December 6th, 2023

Recently bought airdopes not working. Even after requesting for return, courier partner is cancelling return request twice. Still now either courier partner hasn't contacted with me. We didn't receive such a irresponsible answer and worst reason from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user anujc6
1 review
0 helpful votes
September 24th, 2023

I ordered Bluetooth headphone and I got empty box regarding same I tried to connect with customer care service and also email photos even after several reminder the refused to accept their fault and to deliver me product for which I have paid I am feeling cheated can't trust anymore later I found same empty box complaint over internet and Twitter also with other customers request you to save your money time energy peace of other trusted online portal

Tip for consumers:
Avoid this website try other portals

Products used:
I didn't receive product I received empty box

Service
Value
Shipping
Returns
Quality
Thumbnail of user solankic1
1 review
0 helpful votes
December 5th, 2023
Verified purchase

Buy a sound bar avante 1550pro, it stop working after 4 months, then i contact customer care, after that i have waited 4 months and call almost 100 times, now they told me they can not repair the product, they give me refund, i have brought the product for 8500.00 rs and they give me refund of 5000.00 rs, they cut my 3000.00 rs for using the product months.
Shame on you boat, never ever buy a product of boat in future.

Service
Value
Shipping
Returns
Quality
Thumbnail of user pankajjain221001
1 review
0 helpful votes
March 21st, 2024

Chor company
Product hi.baapis nahi Krte hain
Customer ka paisa doob gaya maano
Bilkul bhi baot products purchase mat karna
Main iska example hu

Products used:
Bluthoot earphone

Service
Value
Shipping
Returns
Quality
Thumbnail of user barbieblithe
1 review
0 helpful votes
January 19th, 2024

This is totally a fraud company. The product stops working within one year and when u claim warranty they take away ur old product under terms of replacement and they don't give any replacement and neither any repair. They just take away ur product.

Thumbnail of user kavishrajput2000
1 review
0 helpful votes
January 16th, 2024

So poor quality of product or low quality products i bought immortal 121 earbuds i facing many problems and company reject my claim of wai

Tip for consumers:
so poor quality and voice in comparison to noise

Products used:
earbuds, watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user rishimishra06968
1 review
0 helpful votes
November 25th, 2023

Because they don't fulfil their warranty terms & conditions. They will tell you it's your mistake you have purchased our product. We don't have any replacement type of thing or warranty.
Warranty we mentioned on our product to sell it not to fulfill it.

Worst experience ever had.

Products used:
Boatbassheads 242

Service
Value
Shipping
Returns
Quality
Thumbnail of user shilpayadav99000
1 review
0 helpful votes
December 23rd, 2023

Boat has the worst customer service. When i ordered airdopes, i was at different place, now I'm living in a different place. It's been 9 months since i bought my airdopes. I raised a complaint. They told they will pick it up. But didn't ask me for location. When i tried to reach them,didn't find any solution. They literally have the worst customer service

Service
Value
Shipping
Returns
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Thumbnail of user amritar12
1 review
0 helpful votes
February 21st, 2024

Scam! I will not buy anything from boat anymore. I regret using ur website I lost my allowance buying this bad product

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