Boardwalkmotorsinc.com has a rating of 4.0 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases.
I purchased my 2017 Kia Sportage from Boardwalk Motors in Auburn washington. The salesman was very patient with me on all the questions I had about the vehicle and very knowledgeable about the car. I love the way the car responded in my test drive. While I was signing all the paperwork for the purchase they explained what I was signing and what it was for. I felt very relaxed and comfortable throughout the whole process. I would definitely buy another car from Boardwalk Motors.
Do NOT be fooled by this car dealer. My husband and went there after having a not too pleasant experience at a different lot in Renton. At the time, the salesperson was great. Super patient and we were there for a long time. My husband has mobility issues, so getting in and out of car can be difficult. We received an "We Owe You" for a SD card for the navigation system. As I have received that from another place and it honored quickly, I had no problem with that. It has now been a month and we have not received the SD card. My husband has called several times, gets the run around every time, particularly from the original salesperson. Always the same line "It's been ordered;" yet they cannot provide any proof of when it was ordered, where it was ordered from, or expected delivery date. I can literally go on Amazon, order the SD card myself, and have it by the end of next week, but I should not have to do that. They asked for a good review shortly after the sale. If I had done it then, easily would have been 5 stars. Now they are lucky to get the 1 star.
Tip for consumers:
Remember they are only there to make a sale. The moment you have an issue, they duck and dodge.
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