BlossomUp has garnered significant negative feedback primarily due to its deceptive billing practices and lack of transparency regarding subscription terms. Customers frequently report unauthorized charges and hidden fees, leading to feelings of being misled and exploited. The company’s customer service is criticized for being unresponsive and ineffective, with automated replies failing to address concerns or refund requests. Overall, the sentiment surrounding BlossomUp is overwhelmingly negative, with customers expressing frustration over the perceived exploitation and lack of genuine support, suggesting a need for improved transparency and customer service practices.
This summary is generated by AI, based on text from customer reviews
This is the worst customer support I`ve experienced. They don`t care about resolving issues. So forget about them just like a bad dream.
Beyond frustrated with their support team. I had a simple issue with my account, but they`re impossible to reach. Live chat? No one answers. Email? Crickets.
The quiz was marketed as free, but the reality was far from it. You have to pay to see your results, and then they secretly enroll you in a subscription.
Signed up for a $1.99 test and forgot about it. A month later, I noticed $50 missing from my account. I never agreed to this! The worst part? They don`t answer emails or refund requests.
I canceled my subscription last month and even got a confirmation email. But guess what? They still charged me $30! Reached out to support, but they`ve been ignoring me.
I signed up for their $1.99 trial thinking it was risk-free. Now I`m being charged monthly, and their support team isn`t helping.
It all started with a $1.99 trial. Harmless, right? Nope. A month later, $30 was withdrawn from my account.😤 Tried to cancel, but the process is impossible to figure out
I paid $1.95 thinking I'd get unique results, but what I got was generic nonsense that wasn't even accurate. The hidden subscription made it worse.
This is one of the most misleading services I've ever encountered. The quiz results weren't worth the initial payment, let alone the surprise subscription fees.
The "free quiz" is just a trick. After completing it, I had to pay to see the results, and the next thimg I knew, I was subscribed to an expensive plan without my consent.
I had to cancel my credit card to stop the charges. Their cancellation process is so convoluted that it's impossible to follow.
I regret their taking test. It was vague and unhelpful, and now I`m being charged for a subscription I never signed up for.
I even got a confirmation email, but they withdrew $29.99 from my account anyway. Now I`m fighting to get my money back...
I thought the test would help me, but it didn`t. The results were generic, and now I`m stuck trying to cancel a subscription I didn`t agree to.
I reached out to support after noticing extra charges. Sent an email - no reply. Sent another - still nothing. It`s been two weeks now. Feels like they`re purposely avoiding me. 😔
I've never been so disappointed with an online service. They take your money without giving you anything of value in return.
This $1.99 trial turned into a nightmare when they charged me $29.99 without any notification. It feels so deceptive, and now I can`t even get a refund!
It's shocking how dishonest this company is.The quiz wasn't worth paying for, and the hidden subscription charges made it even worse.
I trusted their test to help me, but it was completely unhelpful. To make matters worse, they charged me for a subscription I never signed up for.
I canceled my subscription immediately after the trial, yet I was still charged $29.99 the next month. Contacted support, but no one is responding.