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Bloom
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website thubmnail of Bloom
bloomsocks.ca
Wisconsin
1 review
1 helpful vote
Follow Kierre F.
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After waiting the 5 months, we have been trying to cancel this subscription. Most of the emails have gone unnoticed. It has still not been cancelled. I think they delay the cancellation so they can get a few more shipments sent out and will then say they cannot cancel because it has already shipped. Stay away.

Date of experience: March 11, 2020
Canada
1 review
3 helpful votes
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Do not purchase from this company. I purchased a sock subscription, and waited for my three regular priced months to be completed before I cancelled it. I cancelled the subscription and then received two more charges. When I asked about this, they responded by saying that I needed to wait another three months. The socks are also poor quality. I had a hole in one of the toes after about the 4th wear. You won't be able to view your account. They say that there is a problem with their servers, and that they will get back to you. They never did, and I have never seen my account nor have I been given instructions for viewing it. The charges are sporadic. Different prices, different dates. They are not transparent. They bait you so that they can take your money. Worst buying experience I've ever had.

Date of experience: December 16, 2019
Spain
1 review
2 helpful votes
Follow Ana D.
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Good experience
October 28, 2019

I saw an ad on Instagram that they were giving away free socks. I signed up and ordered 10 pairs. The shipping costs with the insurance option were 31$ (I live in Spain).
I have received all 10 pairs 36 days later.
Everything has gone well, the socks are good quality and very cute!

Date of experience: October 26, 2019
Iceland
1 review
0 helpful votes
Follow Dan H.
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I bought a 3 Month Subscription in February and 3 Months later... no socks. The customer service is terrible. After I asked to cancel the subscription immediately after the 3 months they didn't answer. I then sent another email asking about the socks' whereabouts and got a refund of 19 cents hahahaha! If you do buy anything on their site don't expect it to arrive

Date of experience: May 4, 2020
GB
1 review
1 helpful vote
Follow Melisa M.
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In January 2020 I ordered a FREE pair of socks yet they still put me forward for a subscription (which i did not want), now it is April 2020 i have not received ANY pairs of socks yet they have still withdrawn $18.39 from my account. I have emailed them saying that I which to cancel any subscription immediately however they have not replied, now in order to stop anymore money from being taken out of my bank account i have to cancel my card. If anyone has been able to get in contact with them please let me know.

Date of experience: April 10, 2020
New Hampshire
1 review
1 helpful vote
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Scam
December 21, 2020

I ordered 5 pairs of socks in September 2020 for a CHRISTMAS gift. When my order didn't show 8 weeks later, I contacted the company. They were so nice, said it was lost and put in another order. When it didn't show again in the timeline they gave, I contacted. They never responded. I have reached out numerous times and they ceased response. I expect I will never see my order, nor will I see a refund. STAY AWAY!

Date of experience: December 21, 2020
Kuwait
1 review
0 helpful votes
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Scam
August 20, 2021

I order a lot of socks with the amount of 86$ wich is very stupid 3 month later hadn't got me socks yet then i ask to cancel my order and the client service is soooo bad its been over a year I haven't got my money back yet please don't be like me

Date of experience: August 20, 2021
Ohio
1 review
1 helpful vote
Follow taylor f.
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This is a warning to everyone out there. I've never had such an issue with an online store. I've cancelled my subscription, waiting for the required 3 month period to be over, and yet I am STILL getting charged. No matter how many time I try to explain it to this company, the customer support still replies with passive aggressive smiles and "we cannot do anything about it". A company that is obviously created by the same people has started charging me as well. I tried to, again, reach out to them and let them know that I physically have not entered my card number and address on their website... still, no change. It's extremely annoying and I've finally decided to cancel my card. DO NOT BUY ANYTHING UNLESS YOU DONT PLAN ON CANCELLING IT.

Date of experience: February 29, 2020
Denmark
3 reviews
6 helpful votes
Follow Camilla J.
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I signed up for bloomsocks.ca monthly membership in July (saw the ad on Instagram). I received an email with a tracking number - package arrived in August; a pair of socks with dinos, and a pair of socks with flamingos. Then they withdrew money from me August 6th, BUT I didn't receive a confirmation email with a tracking number. Now, in September, they withdrew money from me, only this time did they provide me with a tracking number.

When I question them about why they withdrew money from me in August (or where the tracking number for August is), they don't answer. It's generally unclear to get an honest answer from them in regards of that.

Date of experience: September 6, 2019
Canada
1 review
1 helpful vote
Follow anna f.
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It's almost been 10 month, and every month I ask to cancel my subscription and they always say that I have to wait few month.
It's kind of bad quality.
So if you don't want to waste your money...

Date of experience: April 11, 2020

Overview

Bloom has a rating of 2.4 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. Bloom ranks 4135th among Clothing sites.

service
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value
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shipping
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returns
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quality
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