Blindster

This company did not deliver our blinds. We disputed the charge with our credit card company. They finally reached out to us, and claimed it was a UPS error, and asked us to remove the dispute since this was bad for their credit. They promised to issue a refund check. We were nice and cooperated to help them out, removing the dispute. They never sent the promised check. It's been a month, and they claim it was mailed. Although the check was never cashed and never received, today they told me that the supervisor will not reissue it. *** UPDATE: The accounting department received the return check in the mail and called me to confirm my address. They forwarded the check to me. So although it took A LOT of effort, and time, in the end, I wasn't out any cash. So I'm raising my review to 3 stars.

The blinds do fit and look great; however, they were dented when they arrived. We used pliers to fix the dent and put them up anyway since the cover on the top would not show the dents. I believe this was a shipping issue more than anything.

Factory back ordered. Six weeks to receive. Blind quality not the best. The brackets were hard to install and the Roman blind material doesn't stack real well.

If you are looking for cheap blinds, this site pretty much had the cheapest ones out there, especially when they have one of their frequent promotions. Unfortunately, this is definitely a case of "you get what you pay for." The actual blinds are flimsy and feel cheap, the size is just a little off, so it lets in too much light. The rod has to go on under this plastic tube which is completely inflexible, so we had to cut it off and improvise. The magnetic trim isn't long enough to cover the brackets.

From a distance they look decent, so we aren't going to go through the hassle of returning them, and again, they are cheap, but if you want something that is high quality, you won't find it here.

I submitted my sizes on both blinds as 34 and 5/8". The actual size received is
34" on both. This leaves quite a lot of light in on both sides of blinds. Being custom made an ideal size would be 34 and 1/4". My wife is disappointed that
The fit is not more snug. The size reduction was more than necessary.

The quality of the materials is good. However, when the people assembling the product are incompetent the result is a poor product. Three of the seven blinds I ordered were damaged during assembly and then sent out that way.

Nothing much to write about product since No other product was there to compare with in terms of product quality. The installation Instructions included are very poor and does not explain much graphically.

The blinds came in an array of sizes despite ordering only two sizes. I was able to get new ones shipped out, but it is frustrating that despite my correct measuring, the blinds came in the wrong size. It worked out in the end. I would probably order from here again.

All three came with just seven mounting screws instead of the eight that are designed. There were no mounting clips for the side valance pieces

I've ordered blinds 2 times and each time I had to contact them because they claim orders go out 5 to 7 days after approved for production but both times I contacted them 2 weeks after they were sent to production and then all of a sudden they ship that day

This reveiw is only of the service received so far... Haven't received the blind to review its quality.
I contacted Blindster on June 1,5 days after I expected the blind to arrive. Only then did they inform me the material was on back order, due to arrive at factory in 9 days. My blind would be made immediately and shipped, I was told. I wasn't troubled by the out of stock back order so much as that Blindster did not contact me OR update my order status. NOTE: On first post I neglected to mention they gave me a 10% discount for the delay. That was appreciated.
June 21st: still no blind and no communication from Blindster via email or order status update... Called company... Yes fabric had arrived, but could not give me any information on my blind. Said I should try calling back in a few days. Called on June 24. Rep thought I'd receive shipping info on 6/27. We'll see if that happens.
Phone reps have always been polite and apologetic. If the company would have kept me informed with requiring me to initiate and call back for info, my rating would be higher.
UPDATE: 5:50pm 6/27: Received note from Blindster refunding an additional 20% due to additional delay and lack of communication. The refunds show the company is responsive and are enough for me to bump up my review to "Average." Will update again when product finally arrives...

Not the best I've ever seen. One came broken. Thank god my father is Mr. Fix it and fixed it.

Overall I was happy with the price but it took too long to arrive and it was partially damaged when it arrived. The damage didn't cause it to not work properly and the moulding like cover on the top which was actually nice did cover the damage so I didn't return it.

I purchased a house full of blinds. Several started to break as there's a flaw in the manufacturing. Blindster accommodated replacement of some of the blinds, but the product flaw on the new blinds is the same. They'll likely break again in 9-12 months.

The blinds fit just as they should. They arrived fast. But they look cheap and think. They are supposed to be cloth but look like paper. I was hoping for a little nicer product for that much money

I have placed two separate orders. The first one I have received and I really like the quality of the blinds. Both of the orders that I placed I received an email saying "it is rare but the material that I ordered is on backorder". I don't see it as rare since it has happened to me 2 out of 2 times.

About two weeks after I placed the order I was informed that the color chosen had been discontinued. Should this not have been known at the time the order was placed? I made an alternate choice and it took some time for them to go into production. That took quite a while. I received the merchandise and was disappointed to see the bottom slat was not slid into the grooves of the bottom rail, and once the blind is constructed it is too much trouble to take it apart to slide it in as it should be and then reconstruct it. Further, the bottom rail did not hang parallel to the slats. The cord was not fastened properly. I took care of that but didn't like having to do it. This is sloppy workmanship.

I ordered roman shades for my 2 bedroom windows and French doors. I think they are just "okay". I was so excited to get the blinds and have them hung, but they don't give the "wow" factor that I was hoping for. Bummed.

The blinds were fine but one of them had the white back side facing into the room. Haven't heard from them yet.

Part of the blinds we received were broken so we had to glue it back together. Besides that the blinds are beautiful and very nice

When the blinds arrived the brackets were the wrong size. New brackets were shipped and arrived about two weeks later. One set of blinds snapped right into place the other, not so much.

Product quality seems pretty good - order fulfillment process not so much. First got 3 out of 7 blinds, with no mounting hardware. After asking where rest of order was, was sent the remaining 4 blinds (with no explanation of what happened), but was still short mounting hardware for the first 3 blinds. After another e-mail, received mounting hardware. Never got the little cord ties for the 3 blinds, but not sure I have the energy to pursue this further.

The blinds itself are nice but the wand and open/close mechanisms are fragile and I don't feel they are made to withstand the test of time.