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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Overall I was happy with the price but it took too long to arrive and it was partially damaged when it arrived. The damage didn't cause it to not work properly and the moulding like cover on the top which was actually nice did cover the damage so I didn't return it.
Two of the four cellular shades I ordered needed to be adjusted. Right out of the box one was uneven and the other became so after a few days. I was able to adjust the correct pull cord and they have stayed even after a few weeks of use.So I am happy. Good customer service before I purchased. Talked to a couple different people and they were very helpful and patient. At the price, I was worried about quality, but they look good.
Shopping for the blind we needed was never easier. Finding the style and color was easy, ordering was a snap. Shipping was right on time!
Exactly what I ordered and came faster than expected. Thank you Blindster!
We placed the order online and they made it very simple. Once they arrived, they were clearly marked by room like I ordered. Our contractor had no problem installing them.
Long waits to get a response. And, never resolved my issue and didn't really attempt to either. I wouldn't order from them again.
Update: So, once I posted this review I was contacted by Blindster, by 3 individuals in one day actually (via voicemail). Color me impressed-but when I called back and left messages I received no response. So still waiting to resolve my issue.
Update (again): I was contacted by Blindster and they are resolving the issue. I am happy with the resolution.
Great phone sales person. Production and delivery killed the experience.
I'm sorry our delivery time was not what you expected. I do show that your order was a couple of days late in shipping. We make every effort to show estimated production times that are accurate. Unfortunately, the plant was experiencing some minor delays around this time. I will call you to see what we can do to compensate you for your late delivery.
I like the blinds very much!. They arrived quickly, the people I talked to a couple of times were very helpful. I don't like the way the pulls are all at different levels when the shades are down. Also where the 2 strings meet into one are showing on some shades and not on others.
Our blinds were delivered quickly and fit perfectly. There was one blind out of the six ordered that did not work correctly. I notified customer service and they immediately sent a replacement. No need for me to return the damaged one. Price was great too! Love this company!
Been looking for a faux wood blind without the cheesy fake finishes. After ordering the free samples we found an oak finish similar to our replacement windows. We hung them about 3 weeks ago and what a difference they made to our windows! They are perfect and easy to open and close! Def would order again and again!
The blinds arrived well-packaged and in great condition; they are of excellent quality, were easy to install and look fabulous. The cat should not be able to destroy these, as he did some vinyl ones.
The ordering was easy, the price great, the product arrived quickly and well package, but best of all the blinds fit perfectly and looked great! I will definitely be ordering more blinds in the future.
The quality of the blinds was nice. They installed well. The header for one was too short.
Would definitely recommend this company. Quality merchandise. Love my blinds!
I would recommend Blindster to anyone I know. Your
Products were packed very well to prevent damage during shipping. They fit perfectly and installed exactly as promised.
After having a couple of faulty issues with blinds from Blindster, I wrote a complaint here. I was very pleasantly surprised that Blindster contacted me and refunded our monies. That goes a long way with me. Thank you, Blindster. We will do business with you again.
I'm sorry you are having problems. I don't believe I have the correct information for your order, there was no indication that you had called us to replace your defective shades. All of our products are covered by a limited lifetime warranty against manufacturing defects. I will call you right away to get this resolved.
The brackets did not match up with the holes in the blinds. I had to drill into the headers to extend the opening.
I'm sorry you had a problem installing your bamboo shades. I will call you to make sure everything is resolved.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you have had a problem with our service. I will call you to get this resolved.