On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
We monitor reviews for authenticity
I ordered reverse roll for my roller shade, and when it came, I found out that the roll closer to the wall is STANDARD roll, which is what I wanted. Blindster made me a new roller shade, when the mistake was MINE!
Thankful for assistance while buying and even after with support of your products... recommend to friends and family!
Liked everything except the screws provided. They were VERY soft. They striped our half way home. I had to back them out with a plier in order to get a replacement home. (I was installing into pine not hard wood). If you are installing into anything more dense than a bar of soap, I definitely recommend a pilot hole. These screws are softer than brass!
I like Blindster! Four years ago I purchased vertical blinds for my 12x22 foot solarium. I was very satisfied with the from the start. Then, a couple of months ago, a plastic piece attached to the header suddenly broke. I called Blindster to see if I could order that small piece. The answer was no. I would have to order the entire section of the header--about six feet. However, the customer service rep told me, Blindster will send you a replacement header section, including shipping, at no charge. How could one not like Blindster?!?
The blinds fit perfectly, function well and were a bargain!
Love both blinds and shades. Perfect fit, Look great with an exceptionally great price. Thank you. Would recommend to anyone.
Delivered right to our door, and installed in an afternoon. We had an issue with one blind, but they shipped a spare part and we were back in business.
I've been bothered by the curtain panels I'd hung by my kitchen sliding glass door. They weren't the simple, sleek look I want. But the roller blind I ordered with Blindster has been perfect. We got the decorative mounting cassette valance which curves slightly out of the frame, but looks perfect. I had worried about that, thinking I didn't have enough depth. Actually I prefer this over it being flush with the wall. I'd also worried about the blind rolling off the back and hitting the door handle. That also hasn't been a problem! We have the chain loop mounted on the side where the door doesn't slide, and the blind easily descends, clearing the handle. I'm very happy that the blind is nice and that it meets all the needs of this space!
My first experience with Blindster was excellent, which is what made me come back again. I was a little nervous about the quality of the roman shades, but I can tell you they are superb. In comparison to others that I have in my house that cost much more, I think these are even better. Install was about 10 minutes for the two windows. I'm so glad I went with a pattern instead of just plain white. Everyone compliments my shades and they are the perfect addition to my new dining room.
Prompt delivery and quality. Could not be more pleased.
Great product. I have to order more for my downstairs. Top down bottom up feature is cool, easy install, especially if you had other blinds up already.
My blinds were delivered on time and packaged, i believe, with great care. I felt my order was treated with caring people. They were exactly what i ordered, inch for inch. I would quickly refer Blindster to my friends and family.
I trust blindster to do a great job and they are always helpful and courteous. Prices are the best!
The blind does not lower evenly. The cord stop hits before the blind
Is fully lowered. App. 2" from the bottom.
The up down blinds are fantastic I love the color. I wasn't sure when I chose it. They were so easy to install and I got the width right Yea! Now I need to do the rest of my windows. Thanks
After two months trying to decide which would be the best blind system in my kitchen I decided on vertical blinds and I could not be happier than how they turned out. This company is awesome!
Installed the blinds, but the bracket sits so far off of the window that light glares in through the sides. Emaile Blindster twice to see if they had any product for the side of the blinds, as the blackout does no good with light still coming in the sides.
Still have not heard back from Blindster.
I'm sorry you are having a problem with your shades. I will contact you to get this resolved. I apologize for the delay, I wasn't able to find an email from you in our system.
The customer service was extraordinary. The finished products were exactly what we ordered. Thanks for a great shopping experience.
I ordered blinds for 4 windows. The order came in a few weeks and everything fit beautifully except for the metal valance piece on one of the windows. It was just slightly too big to fit on the window. We remeasured it and it was off by just about 1/8 of an inch. All the windows measured the same but this one piece was just slightly too big to fit. I called customer service asking for any advice or help on what I could do to make it fit. I spoke with a woman who was so kind and helpful. She offered a few suggestions on how to cut the valance, but we don't own the kind of saw that would have been needed. After speaking with her for several minutes she said that she would just send us a new valance cut slightly smaller. She did exactly that and it now fits perfectly. I wish I had gotten her name but unfortunately I did not. I am extremely happy with the blinds, they look great and the service was fabulous!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you are having a problem with your shade. I will call you to get this resolved.