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From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
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Easy to order on line. Received in a timely manner. Did have a part missing but was corrected immediately. Company called several times to make sure all taken care of. Thanks You
Ordered verticals for a guest room and was so pleased we just ordered verticals for our master bath!
Excellent product - excellent customer service
Great customer service on phone. Great quality for price. Arrived on time and exactly as expected. If I had to do it over again, I would order the cordless blind, but that was error on my part, not Blindster.com
Blinds are exactly what I expected: delivered on expected date, easy to install, and perfectly fit the windows. Satisfied customer.
After completing a very easy installation, I noticed some broken threads on one set of blinds, I called Blindster and left a message. I received a return phone call within the hour. I explained my problem, they asked me to take a picture and send it to them. I sent the picture and within a very short time had an e-mail saying a new set was on the way! Done, problem solved. I am very pleased and will be ordering from Blindster again very soon.
Except for getting the wrong mounting brackets with the original order, I am very satisfied with the product. The correct brackets were shipped quickly.
I like the blinds but one of my rolls began to lose its spring. I talked to customer service and they got me all the info I needed to make them with better again. Happy with my experience.
I have purchased 14 blinds from Blindster. The quality and price cannot be beat. And the Customer Service employees have been helpful and understanding just as your Commercials state. I have recommended Blindster to family members and friends.
I first heard about Blindster listening to Rush Limbaugh... Thanks Rush!
I received my shades within 2 weeks and they installed very easily!
We received our order before schedule. The blinds were better quality than we expected and when one of the blinds was missing a tassel they shipped one out the same day. Highly recommended.
I had some problems with my order. If your measurements end on a half, like 26.5" Customers should be advised to round up instead of down. The company cuts a 1/2" off of whatever measurements you provide. I would have preferred to have my inside cut blinds to be a little wider, but they will work ok. Customer service worked with me to provide mitred valances to help cover the exposed metal tops. Thanks again!
The "clutch" feature is ugly and unnecessary.
Have verticals from do-it-yourself stores that allow the chain controllers for turning to hang without a loop, much better.
The continues cord for pulling the blinds open just goes through a loop (no clutch). Much better looking and much less controlling.
On top of that the seller provided the wrong tracking number which had the wrong delivery date and wrong number of packages
Unfortunately this is identical to what was sent by the other mail order blind company...
Everything was absolutely perfect with the products. They were sized correctly and the quality was excellent. I wil certainly recommend this supplier to anyone looking for good window products. I plan to deal with this company in the future.
My home is 20 years old and we have had black honey comb blinds forever!
I finally got my white white faux wood blinds and they look fantastic!
I have a few more Windows and home is complete! Looks great, easy to put up great prices,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry you aren't happy with your blinds.
Our vertical blinds should not have a clutch that is visible. It is enclosed inside the headrail. Please send me photos of the headrail so that I can see what you received. We will get this remedied as soon as possible.