On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At Blindster.com, we make custom window blinds, shades, and shutters simple and affordable. With more than 100 years of combined experience, our team knows this industry inside and out. There’s no question we can’t answer and no problem we can’t solve. We’ve sold millions of window coverings to satisfied customers nationwide, earning a reputation for quality, value, and outstanding service. Our unwavering commitment to customer satisfaction has helped Blindster grow into one of the largest online retailers of custom window coverings in the U.S.
Blindster Reviews Summary
Blindster has a rating of 4.6 stars from 3,585 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Blindster most frequently mention customer service, good quality and great price. Blindster ranks 3rd among Blinds sites.
We monitor reviews for authenticity
Ordered blinds on March 25,2016, order was billed to my credit card at that time. I'm now expected to pay for the order before the order is filled. I've never ordered from a company that bills a customer before the materials have been shipped. In my experience that happens at the same time. I was told there would be a delay in manufacturing because of a lack of materials on the original order. Was offered the opportunity to change material, which I did, to meet a reasonable time delivery. Was then told that there was a mistake in communication with the manufacturer which would delay delivery. At this time, I'm not sure when they will be manufactured or delivered. The person I've exchanged emails with has been good, but there are shortcomings with whoever processes the order at Blindster. Still waiting anything that indicates a delivery date! I had anticipated another order from Blindster, for other rooms in my house, but I would be hard pressed to order again at this point.
Ordered 2 sets of blinds on Good Friday, received them in just a few days over a holiday weekend, and they fit perfectly. Thanks
I have ordered blinds and shades and each time the transaction was flawless. I had to contact customer service twice for minor mishaps, one mine and one theirs. They fixed them quickly no questions asked. They seemed set on making everything right for me. I will definitely recommend them and order from them again in the future.
So easy to order and came quickly and fit perfectly. Easy to install instructions.
Love these! Only recommendation is to clean them before installing, we hung them and then realized they needed to be cleaned. Very nice product, would order again.
I'm very satisfied with my vertical blinds and how perfect the blinds fit and how easy and quick they were to install. I recommend everyone order from blindster to save money and and get a great quality product.
Our blinds were good quality, loved the color, and we're very easy to install.
I emailed Customer Service with a question and received a response quickly.
Happy!
Delivered as promised. Customer service was excellent
The blind is very nice. The fit is perfect. I'm pleased with the speed in which we received our order.
I've ordered from Blindster 6 times before, always appreciate their good customer service giving technical advice before the order, and only once had a problem - they took the defective product back and quickly repaired it. Prices are very competitive.
When found I blindster website, I got what I wanted with my first order and I didn't have complain about my shipment not arriving on time. Great website to purchase from. I even got a discount on my first order.
Looks cheap. Maybe I ordered a low quality. Everything else is fine
Pix on line was unclear what it really was but called into sales office and she explained it to me in great description
The blinds are great; well made and packaged, received without damage; good instructions, very plain; measurements perfect. Look forward to having them at our windows for years.
We ordered 3 shades and 1 works perfectly, 1 works ok and the third arrived with a broken piece and one piece out of place. CS gave some good suggestions for the one that did not work, but when this did not fix it, it was no hassle to have a new one made and delivered.
Measuring was my downfall. You should
Measure from inside window. If you are
Replacing a blind that has pins at each end
Measure from my end of pin to end of pin. Had to
Pay $15.00 more for not measuring correctly
Could have bought the blind cheaper at store
Blind cost $67,00 to much for one roll down blind.
Service was good friendly & helpful. But too
Much for a roll down blind.& had to wait the
First time longer then 2nd time. Just measure
Correctly. Made in China!
Had to pay! $15,00
Ordered the blinds, received them in a week, and they fit perfectly.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm sorry for the delay in your order. I show that this order is delivering on 5/9. Thank you for your patience and understanding.