Blindsgalore

I placed my order and was given a tracking number, that tracking number said the blinds had been delivered to a different state and city. When I called to ask, I was told it was an error and would be corrected. It was never corrected, and I had no idea the status of my order because every time I checked, the status was "Delivered". When I would call, I was told my order was in process and the tracking would be updated. That never happened until they were actually sent out.

Great shopping experience! We have received several compliments from family & friends on our blinds. I would highly recommend Blindsgalore if you are in need of shades or blinds.

So easy and helpful that previous order from 2 years ago available to review

Lots of choices. We needed that because of the blind's location.

Easy to use website and quick shipping! Arrived early and accurately. All the measurements were correct and fit properly in the windows. Very positive experience. Thank you!

From the ordering to the installing, it was an easy process from start to finish!
They look beautiful in my windows

The transaction lacked communication. We did not know if the order was recieved by Blindsgalore since there was no confirmation of "Order Recieved". Not sure why, they had my email address. I tried calling and got what seemed to be a home office response but no follow up at all. I thought I had been scammed. You could do better by adding a touch of customer service to your process.

We did not read anywhere in the instructions that the motorized blinds were already pre-programmed for the top and lower limits of the window. So we spent several hours trying to program them, were on the phone with your technical support for two hours, and ultimately ended up having to replace two of four blinds. Because even with tech-support, we could not get them to program to raise and lower properly.
All this could have been avoided if somewhere, anywhere obvious, we would've been informed that the blinds were already programmed.
Also, it was clear that two of the customer service representatives were brand new, and didn't know anything more than we did, as they were just reading the instruction manual the same as we were.

All questions I had were answered and I had a follow up call getting some more specifics clarified before they were made. They look beautiful!

The blinds arrived in good condition. They mounted easily and work very well. The price was good too.

Tell you the truth I have been conversing with one of your customer service reps for months. His response times were $#*!. Granted we were in different time zones but at one point I didn't hear from him for almost a week! Ends up he went on vacation and NO ONE WAS CHECKING HIS EMAILS! Completely unacceptable. He was a little snippy with his language and all in all I decided I would actually rather pay a couple hundred more dollar and did order manually myself just so he didn't make the commission on the sale. Yea he pissed me off. His loss. And he never did follow up to see why I hadn't gotten back to him. He didn't want to work for it, he didn't get it! BTW his name is Juan Woidtke

Great website, easy customization! Blinds are high quality - will definitely buy again from them.

They are up and look good. I had someone drill the holes and then i was able to do the rest by myself.