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Blindsgalore Reviews Summary
The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of ordering, prompt delivery, and the excellent fit of the blinds. Reviews highlight the effectiveness of customer service, particularly in addressing issues and ensuring a positive experience. However, there are concerns regarding discrepancies in delivery dates and occasional miscommunications related to orders. Overall, customers appreciate the wide variety of options and customization available, indicating a trend of loyalty and repeat business despite minor challenges in the ordering process.
This summary is generated by AI, based on text from customer reviews
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We ordered the roller shades with a metal chain that rolls down on the front side - not window side. The shade looks great. The roller seems very sturdy. The chain is built to last. But I'll never order front drop roller shades again because accessing the chain is cumbersome at best.
I purchased blinds in 2018 and need to replace three of them. I called Blindsgalore's customer service and they found my previous order. No remeasuring or size guessing. Easy Peasy!
Delivery was as offered during the purchase. Very well packaged upon receipt. Blinds are perfect. Exactly what i needed, wanted and expected.
Ordered my blind on Sunday and it was made and shipped Monday. Blind is very good quality and looks perfect. Great product and amazing customer service. I will use Blindsgalore for all my needs going forward.
Second time getting blinds from here! Always great product & service if you need help!
I ordered a sample and was going to place an order. But then the color that I want did not list in the options. I contacted the sales and she was not sure why that was taken off from the site. She told me to choose other basic colors and write the correct color in the special instructions which I did. I emailed her the confirmation number and make sure she saw the remark after placing an order. However, I still received wrong color. I contacted the sales immediately. After a week I received the correct color and installed it. I am happy that I finally got the color that I want. I gave four stars because there is another issue. The sales told me to donate the wrong blinds but the box is too long to fit in my car even if I put down the back seats. I personally don't mind to donate it. I can only think of an U-Haul van but then I have to pay for the rental fee which is not cheap.
We are just happy that you have shades that you love! We encourage you to donate OR recycle the shades... whatever is best for you!
The blinds look good but the quality is not great. I'm still in the process of getting them replaced due to broken shutter blades that arrived broken in the box.
We are sorry that the order arrived damaged in transit. Your remake is in the works!
I have installed and the shades meet my expectations. I wish that color side points to outside.
It seems that the quality is good.
Unfortunately, the white color on the street side has become an industry standard due to HOA restrictions on colors that many communities choose to adhere to.
Very good quality, good looks. The only thing that we would've liked it the valence to be a wash with the window trim and not sticking out but it doesn't look bad. Overall good experience.
Being a repeat customer makes purchasing less worrisome. Colors are tricky on computers but I've been pleased with the delivery speed of samples when necessary. Products are made well & customer service has been good.
Our free samples are the perfect way to ensure that you get the desired aesthetic for your project!
While the blinds seem well put together and of decent quality, one out of 5 I ordered is uneven when installed due to manufacturer defect (one of the cords is shorter than the other) and all 5 are between 2 to 3 inches too short.
We are here to help with any issues that you may encounter and will be reaching out!
The color was darker than I expected. They sent me color samples and replaced the blinds without hesitation.
We were not happy with the color we selected off the screen. They offered a to send color samples and replace the order. Thanks.
Love my blinds. Great quality at a great price. The only issue was shipppbg. I was not informed it would take extra time (3 weeks) due to the length of the blinds. The lack of communication and delay were a problem. Once the blinds came I was very happy.
We apologize for the confusion! Most orders ship via Fedex or UPS, unless, as you mentioned, the size of the order exceeds their limits, in which case we use specialized freight carriers. We appreciate your understanding!
This lovely blind was just as described. It went up quickly and works wonderfully!
I ordered the auto shade but was unaware that a remote had to be ordered separately. This was unclear on the website— it needs to be improved on the website
Had my color, and saved $600 overall, but I have to install it, so, we'll see
It took a little longer than expected to arrive, but was in good shape. Unfortunately, no assembly instructions were in the package (the invoice showed they were to be included), but we were able to print something from online. It was quite easy to install, and we like it.
Product came as expected and had no difficulty in installing.
First fulfillment came with one shade wrong size, another wrong color. Second fulfillment came with the size correction for first shade. The second shade had the correct color, but now is sized wrong. Third fulfillment came with "second" shade in correct color and size. Case closed
We are sorry that you had to revisit your shade order to get it perfect, but happy to know that it is resolved and you have great shades now! We appreciate your patience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That's our goal... Easy peasy!