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Blinds.comReviews 2,838

4.7

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From the business

Blinds.com is the world's largest online window covering store - helping amazing customers beautify their homes with custom window blinds, shades, draperies, shutters and more since 2001.


blinds.com
Founded in 2001
Houston, TX, United States
+113
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Blinds.com Reviews Summary

Blinds.com generally enjoys a positive reputation, with customers praising the user-friendly website, efficient ordering process, and a wide selection of quality products. Many reviews highlight excellent customer service, including helpful guidance during the selection process and effective resolution of issues. However, concerns regarding delivery delays, incomplete orders, and installation challenges were frequently mentioned, indicating areas for improvement. Additionally, some customers noted issues with product components and instructions. Overall, while the company is well-regarded for its products and support, enhancing delivery reliability and clarity in installation could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
729
quality
2,509
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Florida
1 review
0 helpful votes
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Black out blinds honeycomb extremely heavy!
January 27, 2026
Updated review

The blackout blinds honeycomb that I ordered for the front bedroom to avoid the spotlight. We're so heavy. I could hardly lift them. I'm an older person when I try to get a replacement blind they wanted more money for a different blind. I think this is wrong. They should've given me a blind at no extra cost.

Date of experience: January 17, 2026

Easy to make appointment I kind of know what I want...
December 12, 2025
Previous review

Easy to make appointment I kind of know what I want put don't want to pay retail

Date of experience: December 2, 2025
Washington
1 review
0 helpful votes
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Easy to install and beautiful!
January 26, 2026
Updated review

Easy to order, easy to install, looks just like photos! I ordered top down, bottom up cellular light filtering shades for my business. So happy with our purchases thank you!

Date of experience: January 16, 2026

Easy shopping
January 25, 2026
Previous review

Easy shopping. Great products! Thanks!

Date of experience: January 15, 2026
Nebraska
1 review
0 helpful votes
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Exceptional customer service
January 26, 2026
Updated review

The blinds are excellent quality and the sizing was perfect. I ordered outside mount but they came with an inside mount valance. When I called customer service I was able to speak with a real person (extremely rare these days) and the service was exceptional. Super nice people.They sent the correct part out with no issues. I would absolutely recommend Blinds.com

Date of experience: January 16, 2026

Easy ordering and customer service was excellent
December 4, 2025
Previous review

Easy ordering and customer service was excellent.

Date of experience: November 24, 2025
New York
1 review
0 helpful votes
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Great Product
January 25, 2026
Updated review

Excellent product, easy to install and measure. Will be buying from again. I would recommend to anyone looking for quality blinds

Date of experience: January 15, 2026

Vert easy to use web site
December 10, 2025
Previous review

Vert easy to use web site

Date of experience: November 30, 2025
Oregon
1 review
0 helpful votes
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Good customer service
January 23, 2026
Updated review

We had to change our installation date and this was easy to set up. A simple phone call with minimal wait time was all it took.

Date of experience: January 13, 2026

Fast and easy ordering procedure
December 6, 2025
Previous review

Fast and easy ordering procedure.

Date of experience: November 26, 2025
Florida
1 review
0 helpful votes
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Nice blinds
January 22, 2026
Updated review

I chose the blinds, made the measurements, and received the blinds. They fit perfectly and were easy to install. Very satisfied.

Date of experience: January 12, 2026

Easy and convenient!
December 8, 2025
Previous review

Easy and convenient!

Date of experience: November 28, 2025
California
1 review
0 helpful votes
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Beautiful, high quality blinds
January 22, 2026
Updated review

Easy to schedule the complimentary measurement appointment. Installation was quick. Love my solar blinds. Selected soft shale for my pale oak walls.

Date of experience: January 12, 2026

Easy to navigate and order
December 8, 2025
Previous review

Easy to navigate and order

Date of experience: November 28, 2025
Indiana
1 review
0 helpful votes
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Great blinds!
January 22, 2026
Updated review

Ordered matching blinds from a previous purchase. Website is very easy to navigate and I was able to reference my old purchase to help with the election of this order. Easy to purchase and at a great price. Shipped promptly, no issues with delivery, easy to install. Exactly what I wanted. Thanks!

Date of experience: January 12, 2026

Great experience
December 8, 2025
Previous review

Great experience. Very easy to design my blinds. Great selection and price. Very happy with previous purchases as well

Date of experience: November 28, 2025
Michigan
1 review
0 helpful votes
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Quality blinds
January 21, 2026
Updated review

I found the blinds I needed easily, they were what I expected, and putting them up was really easy.
I'll shop here again if I need more blinds.

Date of experience: December 11, 2025

Nice selection, good guidance on how to measure, great...
December 4, 2025
Previous review

Nice selection, good guidance on how to measure, great prices.

Date of experience: November 24, 2025
Colorado
1 review
0 helpful votes
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Perfect fit
January 21, 2026
Updated review

Came just in time to install before Christmas. One blind was for my kid's bedroom - the blackout was perfect for the new west facing window.

Date of experience: January 11, 2026

Excellent web site!
December 7, 2025
Previous review

Excellent web site!

Date of experience: November 27, 2025
Texas
1 review
0 helpful votes
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Everything went very smooth
January 19, 2026
Updated review

Having real people check in and let me know what was going on was great. The measurement was precise and the installer was professional and fast.

Date of experience: December 16, 2025

I like being able to view the options and saving my...
December 5, 2025
Previous review

I like being able to view the options and saving my window sizes really helped.

Date of experience: November 25, 2025
Oklahoma
1 review
0 helpful votes
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Nice blinds
January 18, 2026
Updated review

The blinds arrived on time as described in email; they are nice blinds, quite easy to install, and fit by window quite nicely.

Date of experience: January 8, 2026

Convenient website to use
December 4, 2025
Previous review

Convenient website to use.

Date of experience: November 24, 2025
Florida
1 review
0 helpful votes
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Blinds.com review
January 18, 2026
Updated review

The blinds we ordered from Blinds.com arrived in a timely fashion and we were very pleased with the quality. Good product for the price. I would recommend Blinds.com to other people!

Date of experience: January 8, 2026

The process for adding items to the cart was a little...
December 4, 2025
Previous review

The process for adding items to the cart was a little slow.

Date of experience: November 24, 2025
Washington
3 reviews
0 helpful votes
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Blackout Blind
January 16, 2026
Updated review

I was nervous with ordering myself but it went smoothly and I had the blind hung up in my bedroom. It fit perfect. I will order again in the future.

Date of experience: January 6, 2026

So far so good
November 29, 2025
Previous review

So far so good

Date of experience: November 19, 2025
Virginia
1 review
0 helpful votes
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Very happy with blinds
January 15, 2026
Updated review

All of our questions were answered by a helpful representative by phone. He allayed all of our concerns. And the blinds fit beautifully.

Date of experience: January 5, 2026

Very helpful staff who made ordering easy
December 1, 2025
Previous review

Very helpful staff who made ordering easy.

Date of experience: November 21, 2025
Ohio
1 review
0 helpful votes
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Living Room Blinds
January 13, 2026
Updated review

Ok. An obvious drop in quality compared to blinds I bought 2 years back. Push button device for raising and lowering blinds is cheaper and not as sturdy.

Date of experience: January 3, 2026

Easy to use
November 26, 2025
Previous review

Easy to use.

Date of experience: November 16, 2025
Texas
1 review
0 helpful votes
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I thought I had ordered my blinds with a remote control, but I was not sure. I called customer service, and the agent helped me understand what I needed to add to my order, including blind options and overall pricing.

Date of experience: January 1, 2026

So far so good
November 26, 2025
Previous review

So far so good

Date of experience: November 16, 2025
Texas
1 review
0 helpful votes
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Shades
January 8, 2026
Updated review

Product as described. Good quality. The only thing I would change are the instructions. First step states to leave at least 3/4 of an inch from the edge, but may be re-written to say no more than 3/4 of an inch and explain why. Need space to attach the ballast during the final step. Also, ordered two blinds but only received one wand. Not a huge issue, but two wands would have been nice. However, overall satisfied.

Date of experience: November 14, 2025

Ashley was very patent and professional
November 24, 2025
Previous review

Ashley was very patent and professional. Very responsive and courteous.

Date of experience: November 14, 2025
Virginia
2 reviews
0 helpful votes
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Repeat Customer
January 7, 2026
Updated review

I have bought several sets of blinds from Blinds.com and have found them to be well made, easy to install and last a long time. This latest order does not disappoint!

Date of experience: December 28, 2025

Called customer service for help with measurements
November 23, 2025
Previous review

Called customer service for help with measurements. They were patient and answered all my questions. Awesome!

Date of experience: November 13, 2025
Arizona
1 review
0 helpful votes
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Overall good experience
January 6, 2026
Updated review

Designer who helped me order was very friendly and helpful. I was glad to have her as a resource since I had trouble figuring out how to order on the website. I was also confused about the difference in price for two different 3% shades. I should have ordered more samples to compare quality, not just color. The quality isn't as nice as some we ordered for the front window from Blindster, but they'll have to do. I just hope they last. I certainly did appreciate the measure and installation by the trained professional. Overall, everything went well.

Date of experience: December 27, 2025

Hope to use your services
November 22, 2025
Previous review

Hope to use your services. Appreciate the free measure and free samples.

Date of experience: November 12, 2025