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The company exhibits a mixed reputation, with some customers praising the quality and design of their blinds, as well as prompt resolutions from specific customer service representatives. However, a significant number of reviews highlight persistent issues, including delayed deliveries, poor quality control, and inadequate customer support, leading to frustration among customers. Many express dissatisfaction with the company's return policy and the perceived lack of accountability in addressing complaints. Overall, while there are positive experiences, the prevalent negative feedback suggests a need for improvements in customer service and product reliability to enhance overall customer satisfaction.
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Can't say enough good things about BtoGo. Very professional, friendly and responsive to queries. Blinds arrived timeously, good quality and value for money
Ordered 5 white wooden blinds all at bespoke size for a recent refurbishment. Due to the various stages they were ordered at different stages to suit the completion. Each time received prompt attention and was kept informed about the delivery dates. Even turning up earlier than expected on the last order which was a great help.
Easy ordering process and simple to fit. Good value as well.
I would recommend blinds2 go top quality and blinds got delivered quickly can't fault them if I ever need more information will definitely use them again
I love the samples you receive, they are a true colour match to the final blinds.
All fittings included and lovely quality, so pleased and will be using again.
I should have investigated more the types of blinds I ordered, however I just went for a colour match. My favourite is the one in the photo
Ordered our blinds on 28 jan and only took 8 days to be deliverd i fited them my self was done in 40 mins so easy very impresed with the finished result give blinds to go 10 out10 first class product recomend geting blinds from them
Love my blinds I always use blinds to go, good value for money I intend to do the whole house, I am currently doing the conser
Lovely blinds perfect fit and great product. The material is very good quality and the blinds (Roman) are very well made.
Love this company quick delivery great price, and quality blinds.
This time found Driftwood not there so had grey wash still looks great but had to swap rooms over so blinds in bedroom matched kitchen. Would not use anyone else!
Great quality blinds. Used blinds to go for a few years now.
Great quality, great service.
Fabulous choice. Measurements extremely easy tool to use.
Absolutely delighted with both the service &excellent quality of the grey slat blinds I've recently purchased. They are of a very high standard/quality and fit perfectly from the dimensions that I ordered. They look lovely in the bedroom. I will defo be ordering lots more blinds soon!
Melanie was great with part replacement and people like her become the reason of company's success
Conpany itself was excellent timely dleivery professional all excellent
Wasn't sure what to expect when I ordered from Blinds2go; when you're getting such a great price, you're never totally sure how good the quality, workmanship, etc will be. However, I couldn't be happier! The blinds are beautiful; well made, thick, quality fabric and easy to fit. I was so happy that I ordered for the other rooms in the house. 10/10. Definitely recommend.
We have ordered 3 roller blinds for kitchen/utility Windows and are extremely pleased with material choice and made to measure service, service first class and delivery.
Live the colour and looks great on the window. Reasonable prices as well. Very happy with the quality.
Ordered 2 roller blinds on strength of samples previously supplied by return post. Blinds arrived whin 5 days of ordering - perfectly made to measure, easy to fit, and look fabulous in situ. Wife delighted so I am a happy man. About to order 2 more blinds. Would definitely recommend.
I was looking to order blackout blinds, but didn't have a clue about pricing or where to start. After a quick google I ended up on Blinds2go within 10 minutes I had measured and ordered my new blinds. Super fast delivery and easy installation! Could not be more satisfied and have been recommending Blinds2go to all my friends and work colleagues!
Was so quick and easy to order. I wanted a grey pattern for my kitchen just read instructions, sent measurement n colour i wanted. They done the rest. Fit lovely. Will defo shop with them again
We love the fabric of the blind and the quality is amazing. The only thing which is really annoying is the roll up/down mechanism. The wheel is far to small, so lowering/raising the blind takes forever. Surprised about this, as we've ordered with blinds2go before and the other blind is much easier to operate!
If it was easier to operate I'd love the blind, but at the moment it annoys me every day, so wouldn't buy again.
The company has been great with all correspondence and really helpful despite loads of questions over months. I bought 3 for a box bay measured exceedingly carefully. They are not as flush as my previous blinds from a competitor which were fitted by that company. I think the clearance guidance is slightly more generous and maybe I erred on the side of caution, worried they might not fit. Other than that very pleased with the quality.
Third set of blinds from this company. The product is excellent, but the latest blinds came with the wrong fitments. I phoned, received an apology, and was sent a replacement set of fitments - wrong again! Hoping it's going to be third time lucky!
Answer: Very easy, had an issue and they solved it immediately
Answer: They're legit, but if you have any problem don't expect it to be solved.
Answer: I have 11 products in my home now and each and everyone is perfect. Would highly recommend
Order quality window blinds online at Blinds 2go, the UK's largest and longest established Internet blinds retailer. Fantastic prices on Wooden, Roller, Velux, Roman, Venetian, Conservatory, Pleated, Vertical & Day & Night Blinds. Free UK mainland del...