Ive been trying to get my issue resolve for almost 10hrs (on the time of writing) and none seems nor no one seems can tell me a concrete answer.
Background:
Around 2am, OCT 15,2023, when i tried to deposit some funds to my bitbetwin account. I've done this almost a hundred times already so im already familiar about the process. But this time its different. Payment went thru but it was never credited to my account.(stolo) when i tried to ask assistance from their customer service rep, it took them 7hrs just to create a ticket to escalate my issue and 9hrs to provide me a contact number! T top all of that, these representatives are born with magical powers!(sarcasm) they will vanish while you're in the middle of chatting with them and then a new person will pop up and will the same questions the last person asked! Idk if this are AI's but if so, looks like they need an upgrade coz sime task are yet to make them crash and reboot!
And to make the whole thing pathetic, it is $10 worth! It small for other people but for some thats all they had! Great job bitbetwin!(more sarcasm) you guys are 1 of the reasons why people lead to no good!
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They are straight up they have promos every day and your going to get your money regardless. I love this app
Dear Chanelle, thank you for taking the time to leave us such a fantastic review! Your satisfaction is our priority, and we look forward to seeing you again!
Quick, efficient, and take the time to respond to all of your questions! Will refer for sure! Thank you Bitbet <3
Bitbetwin has a wide variety of slots and fish games on multiple platforms. They're customer service is fast and top notch.
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Great customer service. A variety of games and platforms. Cashouts fast and timely you can't go wrong with the choices!
Hi Lula,
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I love bitbetwin! It's the freaking greatest ever! Keep up the excellent job! 5 gold stars for this platform
Dear Joshua.
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Very fast and prompt good customer service. Chatting with them is very easy and they get back to you promptly.
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Dear Whitney.
We work hard to meet expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
The withdrawal team is very fast even though it says. 8 hours they get the job done quick and I'm much appreciate it
If you haven't played your missing out on so much it's a must try I always come back for more never fails me
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Customer support really meets there great customer service no hassle on redemption recommend to sign up
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They handled my request with professionalism and courtesy. They were great especially Lou. He was awesome.
Would reccommend it for all levels of gamers! Theres lots to choice from allot of platforms fast Deposits
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The best people to play with is bitbetwin they are great with customer service plus more when it comes to online casino
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Good customer service and well manered when I was mad so I give 5 stars to you bitbetwin. I will refer my friends
2 winning platforms in 2 days I would say that's a win I'm sooooo happy I love there games! They are fast and effortlessly great
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Never had problems to redeem my money no questions asked 100% loyal the best gaming group will recommend to everybody I know no questions asked
Your fantastic review is truly appreciated! We strive to exceed expectations, and we're delighted to have met yours. We invite you to return soon and share more moments with us. Cheers!
You guys are amazing payouts quick no questions asked legit I would recommend y'all to more people to play with y'all
Quick win and redeem with no problem. Great platform and very easy win. Deposit is fast no question ask
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear John, we're deeply disappointed to learn about your negative experience at our casino. We take your feedback seriously and aim to resolve the issues you've encountered. Please contact our customer support team at https://direct.lc.chat/12689199/ so we can address your concerns personally. Your satisfaction is our priority, and we're committed to improving our services to prevent such issues in the future.