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Bitbetwin
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bitbetwin.az
California
1 review
1 helpful vote
Follow Lauren P.
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I've been waiting for over 3 months for a $3,000 winning withdrawal. I can not reach anyone by phone anymore and when I could they would give me the same run around about how my account is under investigation and I can not claim any winnings but they would call me back with an update and I never received a call back. When I would send them a message they would tell me they redirected it to the finance team who would reach out to me, which they never did and I have emailed the finance team personally with no response back. DO NOT PLAY BITBETWIN. I've played over $17,000 in deposits and they are an absolute scam when you win big. There are definitely better sites who issue large winnings within minutes.

Date of experience: August 4, 2024
California
1 review
1 helpful vote
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These Rats kept my 800 dollar win I hit on dazzling diamonds they are very good at collecting my money yet can't pay a 800 dollar payout most likely they stolen it and always reply they'd get back to me low budget casino doesn't even deserve 1 star

Date of experience: December 25, 2023
California
1 review
1 helpful vote
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As soon as I had to verify my Identity Everytime I wanted to make a withdrawal they start giving the runaround and won't reply to my questions on trying to get what they have asked of me in order to do the necessary steps to withdraw and now they say I have to wait 24 HOURS TO WITHDRAW AND CAN ONLY WITHDRAW 100.00 PER 24 HOURS!

Date of experience: July 28, 2024
California
1 review
0 helpful votes
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Great and amazing experience with variety of platforms to play each with plenty of games to choose from, including slots, bingo, fish, keno and more! Big Wins! Get surprisingly Big jackpots at any moment! Fast deposits and withdrawals, customer service agents are always very helpful and willing to solve your issues. Been playing for more than a year and I have not ever had a problem with anything, reliable and trustworthy!

Date of experience: September 22, 2023
California
3 reviews
3 helpful votes
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Rip off
May 30, 2024

Casinos use to be good to play. But now they treat their customers horribly if a game messes up and takes your money and u report it they get back to you days later to say they didn't find anything wrong on their end. But if you withdraw more then once a week they put a hold on your withdraw for days for no reason they just had money on hols took me 2 days to get it because they wanted a selfie holding my ID and showing my whole arm u know how hard that pic us to take and I must of sent in at least twenty pics and contacting them and p$#*!ing at them for them to finally approve a Picard release my money yesterday I win again tonight and now my withdraw is on hold yet again for review what kind of bs is that they use review for suspicious play activity as a excuse not to pay you they trying to keep your money you win rightfully. After this I will never play with them again

Date of experience: May 30, 2024
Florida
1 review
1 helpful vote
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Scam
February 7, 2024

I opted for a sign up bonus of 20$. Won 94$ then at cash out they inform you there is zero way except crypto. Ok. Got my niece to help with that. From there it's a constant denial over and over. I've sent in over 20 pictures they have requested. My ID, a paper with my name, w/drawl date, game name and winning amount. They deny and say I have to hold ID and paper together plus show full face and hands and still denied. That was hars to take because of my Rheumatoid Arthritis too. They say too blurry, yeah trying to make sure full face, hands, paper, id is seen WILL make parts blurry because u have to zoom out to get it all in. They have a crystal clear pic of my ID alone like they asked for though and u can can clearly see its the same ID, I'm the same person, etc.

It's all a damn scam

+1
Date of experience: February 7, 2024
Georgia
1 review
2 helpful votes
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SCAM
December 14, 2023

Bitbetwin is nothing but a scam. It's all rigged up to pull you in, They control the games keeping you from getting to big of a win. I hit a jackpot and the game froze but not the entire screen just the slot and it didn't unfreeze it logged me back out and no money. No one tried to.help me customer service sucked. They are all covering for one another. It's a scam!

Date of experience: December 14, 2023
California
1 review
1 helpful vote
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Horrible
November 24, 2023

Don't waste your time with this scam you want to know how many times I cashed out in the last 2-3 years 4x for $440 over $7000 I put in between that time frame there a joke trust me or not I'm s level tier 4 there no good

Date of experience: November 24, 2023
California
1 review
1 helpful vote
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Deposit on Juwa Platform
January 31, 2024

I made a deposit on Juwa platform. After receiving an email saying my order is complete I went on to Juwa and my deposit wasn't put on. SO I chat with there robot and 5times they redirected me to a human. It's been well over 2 hours and still my deposit isn't on my platform. The service sucks because they still have told me why its not being deposited.

Date of experience: January 31, 2024
Minnesota
2 reviews
0 helpful votes
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Awesome company, great customer service with speedy response and more than 1 way to get in contact with them! Quick withdrawal (when compared to other online casino sites) typically within 12-16 hours however they claim it can take up to 48 hours. The selection of gaming platforms is definitely adequate and will give you plenty of options to choose from. Lastly their bonus selection as well as their competition's where you can win freeplay is awesome and you can almost guarantee that you'll never make a deposit without some kind of bonus available! Try them out they are certainly one of the better online casino sites!

Date of experience: January 29, 2023
California
2 reviews
2 helpful votes
Follow Pearl G.
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They are super rude they change the policy at their convenience. Honestly don't waist money.they are not a honest platforms. Also I had won and they took half of my winnings

Date of experience: March 30, 2024
California
1 review
3 helpful votes
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Customer Service
December 9, 2022

It has been over a month now that I have sent several emails along with web receipts to obtain a refund on a wrong payment sent to them. Importance of a customer seems to be not of priority. Very disappointed with this company.

Date of experience: December 9, 2022
Virginia
1 review
1 helpful vote
Follow Jaynie W.
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Sorry does not cut the fact they cheat. This site is not like other sites you play casino games on these are sweepstakes games. I know for fact they are mirroring people. My friend sells Vegas X games and she told me how its done...These guys have ripped me off by cheating. I gave these guys thousands just to findout they cheat. There is no reason to cheat customers the games are in their favor but the greed caused them to be unfair in the games. You guys giving good reviews have not noticed it yet. Oh they will let you win but then its back to being mirrored

Date of experience: July 25, 2023
California
2 reviews
3 helpful votes
Follow Jon E.
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After playing bitbet win for over a 2 months everyday 700 dollars played i can say you don't win more then you deposit... there for its a lose and loss... compare to the same games system I play at about 10 different location around town I don't never win more then u put in... crazy as it may seem I tryed and tried and never did win...

Date of experience: March 24, 2022
Washington
1 review
0 helpful votes
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Fantastic gaming site!
November 10, 2023

Bitbetwin is a fantastic gaming site that has amazing bonuses on a daily basis which includes their daily wheel spin that gives you the opportunity to win freeplay every single day! Two thumbs up!

Date of experience: November 8, 2023
California
6 reviews
3 helpful votes
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I trust this site 100%
December 30, 2022

This site is awesome ive played alot of sites and this one is legit. If i ever had issues with them they straightend them out they are fair. Ive deposited quite a few thousand won too many times to count on vegas x. This site is my go to site.

Date of experience: December 29, 2022
GB
1 review
3 helpful votes
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Let's be clear. These are chinese casinos owned and operated in the Republic of China. They have bitofgold.cc win777.us bitbet.ag as well. These guys are crooks! If you have been scammed by any of these casinos I urge you to file a complaint with the FTC or Federal Trade Commission. We cannot allow them to steal and con any more people. We need to get them shut down immediately. These are very bad people. I am including actual screenshots of deposits made to their wallet that they say were never received. Stay away from BitofGold Win777 BitBet. You can also filed a complaint with your State Attorney General. The more law enforcement the better. Good luck out there!

Date of experience: July 25, 2023
California
4 reviews
1 helpful vote
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Idk anymore
March 28, 2024

Funny how all the wheels of luck supposedly went down at the same time on bitbetwin, bitofgold, bitspinwin,and vegas gems and win777 seems like there getting more greedy huh

Date of experience: March 28, 2024
Minnesota
2 reviews
4 helpful votes
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Don't Like To Pay Out
March 27, 2023

Every time I do multiple withdraws in a row the longer they take to send me my money they always have some lie why it takes so long. I found the only way to speed my w8thdraw is to deposit more money but only able to do that on vegas x cause it needs to be zero before they can deposit. They always reply with rewritten messages always saying the same thing. Any9ne willing I have plenty on them and proof of if interested in doing a class action lawsuit against them. Since they def8nately aren't a honest company and their business dealings are no good

Date of experience: March 27, 2023
California
2 reviews
0 helpful votes
Follow Adam g.
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Really slow like 18 hours slow loading my bonus customer service could be way better but I don't think they really care just do like I don't deposit any money just take advantage of the Freeplay and take there money if you win other than that I don't recommend bitbetwin,bitppay, bit of gold,bitbetwpin, win777 there all 1 company out to cheat you out of your money update going on 10 hours and still haven't received my Freeplay bitbetwin is really lazy se the time top left corner

Date of experience: August 29, 2023

Overview

Bitbetwin has a rating of 2.1 stars from 40 reviews, indicating that most customers are generally dissatisfied with their purchases. Bitbetwin ranks 60th among Casinos sites.

service
20
value
18
shipping
10
returns
11
quality
17