About a year and half ago I was told buy my insurance company that they no longer carried the meds I needed in there formalary index. I became quite upset because I was with a pharmacy that I really liked. Since my meds are mail order I wanted to stay with the company I was with. Well I guess everything happens for a reason. I had to change insurance companies and wound up using a new pharmacy called Bioscrip. I have never been happier with any pharmacy, and trust me I have used many. This pharmacy has the nicest pharmacy technicians I have ever worked with. They are very small but very efficient. The store manager and staff helped me so much with allowing me to make payments on co-pays until I could pay them off. They where so understanding. Last year I came down with a terrible cold that cause me to become very congested and in need of a nebulizer. I went to Bioscrip and was on the phone with my insurance company asking them if the would cover the machine I needed. They where so rude and the rep was telling me that I would need to pay out of pocket for the machine. She advised me it was over $100.00 for the cheapest one. She was giving me a list of places to call and try and get one. I tried to explain to her that I could not afford this at the time because I have so many other things I need to pay for. She could have cared a less. I became upset and was crying because I was so sick with a fever and did not even want to be out of the house. Then the manager told me to just let the call go. He told me not to be upset and that I did not need to worry about how I would get the nebulizer machine that he would provide one for me free of charge. You know there is no pharmacy going to do this no matter what. I was so thankful to Bioscrip for there love and concern for my health. I know they made an exception for me, but they cared more about me getting better than making money. I also don't have to call in my monthly prescriptions. They call me when they are ready to ship them. How nice is that? They have even gone as far as to call my doctor for me to get refills and then called me back and let me know when Fed Ex was coming. I want to publicly give them a verbal accommodation for there excellent pharmacy performance and wonderful caring ways. They treat each person as individuals not just a number. They care about there patients not just selling medicine. I hope anyone who needs a great pharmacy for anything that they try Bioscrip. I give them five stars above all other pharmacies I have ever used. They are down to earth and just a great team of people. To Bioscrip thanks for all of your help. www.bioscrip.com