website thubmnail of BIGtoken
How would you rate BIGtoken?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Kim R.
Unfollow Kim R.
Send Message
Share Review
Report Review

Refuse to payout
January 26, 2021

My family has been using Big Token since 2019. All of a sudden, they refuse to payout because we have used a shared device! Well we are a family and we do have a device that we share... that's what families do! If this was not allowed, why did it allow us to sign in? Why wait almost two years to tell us when we are trying to get a payout? All of that time and effort for nothing! Three individuals with one account each (have gotten a payout in the past) cannot get paid now! It used to be an easy process. They keep making it more difficult (probably so they don't have to pay)! Almost $200 between us... lost!

Date of experience: January 26, 2021
Thailand
1 review
2 helpful votes
Follow Dan M.
Unfollow Dan M.
Send Message
Share Review
Report Review

Scam
January 20, 2020

I had 2 payouts previously (very slow) now been waiting almost 2 months for a payout! Customer service just keep sending a cut/paste response saying a new payment system is coming... 2 months is a ridiculous time to wait, and there's no sign of payment coming

Date of experience: January 20, 2020
Texas
6 reviews
1 helpful vote
Follow ASHLEY S.
Unfollow ASHLEY S.
Send Message
Share Review
Report Review

This app used to be great soon as you get to 15$ you could get it the week after you cashed out and there used to be a lot of surveys available now there are none as for updating well they said that last year I mean come on how long does it take an app to update an enturnity what happened ya all losing valuable customers who fell in love with this app bring back the serveys please thank you.

Date of experience: April 5, 2022
New Jersey
1 review
1 helpful vote
Follow Christian V.
Unfollow Christian V.
Send Message
Share Review
Report Review

Downhill
January 30, 2020

Used to pay slowly now not at all Im almost 2 months in waiting for a payout. Copy paste response says new payment method soon but nope that's a lie. It's not hard to pay out via PayPal as I use many different survey companies and some pay instantly. Not mention they have a user base way over the amount big token does. Such as prizerebel and instagc for example. These guys take 2 plus weeks to respond even if they do its a script. You won't get help and don't bother trying. Just keep waiting for your cash out then I'd recommend uninstalling. What makes all this worse is you can use 25 percent of your points and you need atleast 2100 to cash out at ALL so expect only 5 dollars most of the time. Not only that but they have the nerve to charge you a 25 point paypal fee too. If you are going to make people wait so long to cash out you guys can handle that 25 cent fee I think? Ridiculous. Oh last thing you can only cash out once a month meaning you put in all this work and sell your data for 5 dollars a month. Nielsen would pay more and that's been around way longer.

Date of experience: January 29, 2020
Virginia
0 reviews
0 helpful votes
Follow Lacey G.
Unfollow Lacey G.
Send Message
Share Review
Report Review

I like Big Token, dont get me wrong. I enjoy checking into places and getting paid for answering questions. I like that you can put the money in pay pal but it does take a lot of surveys to make it to $15 dollars. Fifteen dollars is the amount of money you need to make for them to pay you. I joined a team but it doesn't even pay when I answer the questions posed in the team section. So what is the point of that? Answering yes to more questions gets you more surveys. I got a lot of surveys when I first started but the more I answered the less I get. It caps you after you answer a lot. I want to warn people on the high point surveys. I have done a lot of them. They pay more. But some will have you answering long questions that can take about an hour. When you finish it says webpage unavailable. There is a spot to tell big token that there is a problem. I tell them the issue but it hasn't resolved. It is such a waste of time to sit there for 45- mins to an hour and no payout! I've decided it's a scam. I am a member on quick surveys and this has never happened. They only give Amazon gift or apple gift cards there but I much rather get 2 dollars per survey from those than nothing! Even if you dont qualify they give you some cents for your time. I like the fact that big token does pay pal because I pay my sister on that for my portion of my cell bill. So that's what keeps me hooked!

Date of experience: July 31, 2021
India
1 review
0 helpful votes
Follow SUKhendu M.
Unfollow SUKhendu M.
Send Message
Share Review
Report Review

FAKE$ BOGUS APP.
February 15, 2020

IT WAS TOTALLY FAKE APP. PEOPLE HARD EARD MONEY THEIR SWINDLED IN VERY FILTHY MANNER. I WAS INSTALLED SUCH BOGUS APP MORE THAN 6 MONTH BACK MY WALLET SHOWNED $9.80TODAY I FOUND IT WAS ONLY$. 90. WHAT GREAT CHEATING IT WAS.MY VALUABLE TIME, PATIENCE, EXPECTATION r NULIFIED. THEY JUST PLAYING GREAT CHEATING GAME WITH INNOCENT PEOPLES TIME, EXPECTATION. I HATE THIS APP. SOME FAKE REVIEWS Right THERE IN ORDER TO GAIN TRUST OF PEOPLE.DO' T WASTE UR VALUABLE TIME WITH SUCH BOGUS APP. FAKE FAKE FAKE FAKE FAKE FAKE FAKE.

Date of experience: February 15, 2020
Viet Nam
1 review
3 helpful votes
Follow rush b.
Unfollow rush b.
Send Message
Share Review
Report Review

Scam
March 17, 2020

They used to pay me for days ago but now they are scam, they used to pay me for days ago but now they are scam

Date of experience: March 17, 2020
Georgia
1 review
0 helpful votes
Follow Y T.
Unfollow Y T.
Send Message
Share Review
Report Review

Where is my money
April 18, 2022

Where is my money this app use to be good now its the worse they kept updating and made broken promises

Date of experience: April 18, 2022
Fabio B.
Italy
1 review
5 helpful votes
Follow Fabio B.
Unfollow Fabio B.
Send Message
Share Review
Report Review

Big Token doesn't pay!
October 19, 2019

I made a withdrawal over three weeks ago, it doesn't pay! Bad customer support does not respond......

Date of experience: October 19, 2019
New York
1 review
0 helpful votes
Follow Tom D.
Unfollow Tom D.
Send Message
Share Review
Report Review

Definitely a scam
March 7, 2020

Seems like a good idea, but in the end it's just a scam. Never pay out, terrible customer service, and they CHARGE YOU if you want your money.

Date of experience: March 7, 2020

Overview

BIGtoken has a rating of 1.9 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. BIGtoken ranks 83rd among Data Analytics sites.

service
2
value
2
shipping
1
returns
1
quality
2