• Bigtime Battery

Bigtime Battery

Overview

Bigtime Battery has a rating of 4.16 stars from 13,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 21st among Batteries sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 81.1%
Positive
30
Neutral
1
Negative
6
3
See all photos

What reviewers want you to know

Positive highlights

  • Email customer service was pretty quick to respond to my question.
  • Fist time buyer, Bigtime Battery was cheaper than anywhere else and made the buying process very easy!

Critical highlights

No critical highlights yet

How would you rate Bigtime Battery?
Top Positive Review

“Got the job done”

Jeremy B.
4/12/24

It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.

Top Critical Review

“Refuses to honor Optima warranty”

Dave K.
4/19/24

My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.

Reviews (13,340)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (40) time battery (23) web site (15)
Thumbnail of user jims2595
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Received the battery in 5 days. It was well packaged and in excellent shape. I will try the battery as soon as the weather is permitting.

Thumbnail of user carlt570
1 review
0 helpful votes
April 21st, 2024
Verified purchase

Did not get the batterie I ordered I needed a battery so I kept it warrentynot as good

Thumbnail of user saule20
1 review
0 helpful votes
January 20th, 2024
Verified purchase

All good, no problems whatsoever good value, easy to operate

Value
Shipping
Quality
Thumbnail of user tomc2147
1 review
0 helpful votes
April 7th, 2024
Verified purchase

Good fit, for my mower...m...

Thumbnail of user davek1044
1 review
0 helpful votes
April 19th, 2024

My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.

Tip for consumers:
Hope you don't need the warranty and if you do, don't waste money shipping the bad battery to them for replacement, just cut your loss. Buy an Interstate battery and avoid Optima.

Products used:
Optima Car Battery

Service
Value
Shipping
Returns
Quality
Thumbnail of user monroem44
1 review
0 helpful votes
January 25th, 2024
Verified purchase

I receive my item on time and it was the right one.

Thumbnail of user raymonds1083
1 review
0 helpful votes
January 8th, 2024
Verified purchase

Good battery and service got what was promised thanks Raymond s.

Thumbnail of user scottw183
Scott W.
1 review
2 helpful votes
March 4th, 2020
Verified purchase

I could not check out using PayPal. it kept sending me back to the "zip code" section. Finally gave up and paid with card.

Thumbnail of user josel168
Jose L.
1 review
0 helpful votes
September 5th, 2017
Verified purchase

Company did not honor 10% discount coupon as advertised, but battery price was still very reasonable.

Thumbnail of user williamk2753
1 review
0 helpful votes
March 10th, 2024
Verified purchase

Took a little longer to receive than I expected. Battery was fully charged when it arrived installed in motorcycle instantly came to life.

Thumbnail of user robw273
Rob W.
1 review
3 helpful votes
May 21st, 2020
Verified purchase

The product I was looking for at a fair price. Different inferior brand shipped verses what was shown, but it fits and works for now.

Thumbnail of user davidm10375
1 review
0 helpful votes
November 14th, 2023
Verified purchase

Always great

Great batteries for a good price. If you don't know what you're looking for they will help you if you know what you're needing you can't beat the service.

Thumbnail of user bello3
3 reviews
0 helpful votes
October 31st, 2023
Verified purchase

Excellent battery put it in my car with no problem and start up on the first try with no hesitation. Did not realize how compact and Heavy it is, what a refreshing concept.

Thumbnail of user billf176
Bill F.
1 review
0 helpful votes
September 20th, 2018
Verified purchase

I haven't been able to locate shipping speed. suck.
Once I received the battery, I was satisfied. Fix the website to reflect shipping speed.

Thumbnail of user robertb8998
1 review
0 helpful votes
October 1st, 2023
Verified purchase

They offered a decent battery for a decent price and free shipping. The new battery was in my Harley just days after placing the order. You can't judge a battery by its looks, so only time will tell if the interior construction and quality are up to the job. So far, I am very pleased.

Thumbnail of user charlesr219
Charles r.
1 review
0 helpful votes
March 27th, 2018
Verified purchase

Price on website is $68.77 Cart price comes up72.66. Then put in Daytona 10 percent of you offered. Very strange pricing you have . Never had complaint in past.

Thumbnail of user rogere111
Roger E.
1 review
1 helpful vote
November 18th, 2019
Verified purchase

When reviewing my order I could not return to my original order submission. I couldn't tell whether I was duplicating my order or finishing my order.

Thumbnail of user tedl207
1 review
2 helpful votes
June 29th, 2023
Verified purchase

I ordered online and it was simple. Put in your bike and choices pop-up. I ordered my battery and received it quickly. Unfortunately the site had a glitch and ordered wrong battery. I called and emailed my issues. They help me with return without any hassle or interruptions. Very nice and respectful. Only bad thing is no exchange. You have to return for refund and order again. Either way it was easy and professional customer service.

Thumbnail of user evae105
1 review
0 helpful votes
July 22nd, 2022

Easy ordering. Found a battery without the high price. Delivered on time. Will use this company again in the future

Products used:
Battery replacement

Thumbnail of user perfecttouch.info
1 review
0 helpful votes
February 16th, 2024

Made an order and they messed it up then cancelled it without asking me and then refunded me less than what I paid 👎 Shannon who dealt with it has a terrible attitude

Thumbnail of user michaelg666
Michael G.
1 review
0 helpful votes
July 29th, 2017
Verified purchase

It was good but I had to call for help to find out about when my order will be shipped and delivered. Beth was very nice and helpful.

Thumbnail of user keylad19
1 review
0 helpful votes
June 22nd, 2023
Verified purchase

My vacuum it's working well. I'm happy with the results and I hope that continues working for long time.

Thumbnail of user johnk5766
1 review
0 helpful votes
December 31st, 2023
Verified purchase

Product delivered quickly and it works fine. 50 characters? WTH? If you want feedback, be reasonable!
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Thumbnail of user elizabethl511
Elizabeth L.
1 review
1 helpful vote
January 15th, 2020
Verified purchase

too fussy with the information and too awkward, making me return to cart when I corrected billing address, saying it was recalculating -- but there was not difference.

Thumbnail of user pamd577
1 review
0 helpful votes
September 18th, 2023
Verified purchase

Super easy online ordering, Fast delivery. Only have had the battery installed a week but the bike started right up. Three year warranty was a definite plus.

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