Bigtime Battery has a rating of 4.2 stars from 13,340 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bigtime Battery most frequently mention customer service, great price, and free shipping. Bigtime Battery ranks 3rd among Batteries sites.
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It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.
My Optima battery gradually grew weaker and weaker so it now cant start the car after sitting over night without being on a battery tender. My car dealer checked out the car and determined the battery needs replacement. Still under the 3 year warranty, I contacted Bigtime Battery and they had me ship the battery to them. My shipping cost was $62. Three weeks later they told me the battery works fine. Yes, it can start the car but only if I keep the battery on a charger. They returned this useless battery to me. I have now bought an Interstate battery with no problems. They are NOT an authorized Optima dealer.
It was difficult at first to get tracking and it got confusing what batteries i ordered vs what was shipped but I'm the end, it all turned out correct. I shouldn't be too critical because they were very helpful on the phone and my order turned out just fine and was delivered pretty quickly.
It was good but I had to call for help to find out about when my order will be shipped and delivered. Beth was very nice and helpful.
This was the first time I have used your service and have to say you have some of the bet prices I have seen. I plan on using your products in the future. Great service
Good flow on site and shopping cart but I didn't get to see when my idea would be shipped before purchasing. So only 4 stars
Shipping info or an estimated delivery date would be good information at the time of checkout. Everything else was really easy and user friendly
The website will not let me select Canada for the correct country. I experienced this same problem on my last order and was advised to enter United States even though the order is being shipped to Canada.
Product is packaged very well. Received product in a timely fashion. Would do business with this company again.
HAD TO RE-DO ORDER 3 TIMES SAYING THE ZIP CODE/SHIPPING RATES CHANGED AND IT IS FREE SHIPPING? FINALLY ABLE TO MAKE PURCHASE AFTER 4 TRIES.
Well, I was looking for a particular battery and you seem to have that particular battery, so...... So far; so good.
I got an email saying "Take5" coupon code for a 5% discount. But I tried and tried and it wouldn't work. It delayed my order - until I could telephone you - and was a bit frustrating. (Plus there's the ten bucks...)
Seems like a great battery at a great price. Quick easy check out process that I didn't have to register anywhere to order.
Would be useful to know what tool I need to install this. I guess I have to figure it out after I get it.
A little problem with the zip code that differed from the PayPal number ******* vs *******-8432. Other than that it went well. Am pleased you are thorough.
pretty good prices and easy website.
but I could not find the place to add the rust to my order.
I nee my order to be rush
It was hard to find the battery, this was a re-order. I hope this is the right one. If you see that it doesn't match the previous order change it
Good Experience EXCEPT on your Online Page it says to use PROMO CODE "BLASTOFF", But when i did it wasn't EXCEPTED. Would Appreciate you Applying the $5.00 Promo Credit to my order as you Advertise.
Fast Service.
Correct size.
But... the 2 terminal blocks, that are threaded and are to be inserted into the battery connection points, did not fit correctly. The bolts did not line up with the hole on the battery. The option was to file down the block or file away the "stop" on the battery terminals. The same battery two years ago did not have the "stop" molded in the terminals. Instead the threads were cast into the terminal. Better design, I believe.
a little confusing about registering as a customer.. Did not want to do that.. just wanted to buy a battery..
Coupon code did not work first time but got email followup and quick response. The confirm and submit page are a bit counter intuitive. Perhaps relabel confirm page as review order page
there isn't anything telling me when it is expected to arrive... so I don't know if I want to order the RUSH option
Excellent prices in wide comparative online search.
Efficient, effective, easy processing of order.
Very good that your business includes Pay-Pal payment.
Easy site to use but I had trouble with logging back into my account. Password reset would not work.
easy to use but can not find the type of shipping. where i live it makes a difference. need to know if usps or ups.
EVERY THING WAS FINE UNTIL I HAD TO MANIPULATE THE PAPER WORK OF THE PURCHASE THIS IS DUE TO MY OWN LACK OF ABILITIES; THANK YOU;;;;