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Big Picture Loans

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California
1 review
2 helpful votes
Follow Ava T.
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I took a loan out from Castle PayDay for $400.My repayment agreement was for $540.

They debited my account 3 times for $820. I have called 3 times and they agreed to return $140, but yet have to return it. I spend an hour on the phone each time and every time they tell me "we have to escalate it to a higher department, but don't worry". No one speaks English, so the communication barrier is ridiculous (outsourced in India).

This company is a scam- There are other options like Advance America who will not steal your money outright. This company literally stole money from my account that I do not owe. They take down all your info from the website, and never sent a copy of the agreement like they said they would.

Don't do it. They have hundreds of complaints against them. They are SCAM artists.

Date of experience: July 8, 2013
Georgia
1 review
0 helpful votes
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Big Help!
August 5, 2019

This was the third time I loaned with Big Picture Loans. The process was simple and fast. I knew rather quickly that I was approved. I would recommend these guys to anyone who needs help with money in a pinch.

Date of experience: August 5, 2019