• Bidz

Overview

Bidz has a rating of 3.4 stars from 239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bidz most frequently mention delivery time, and good price. Bidz ranks 9th among Discount Jewelry sites.

  • Service
    10
  • Value
    11
  • Quality
    11

What reviewers want you to know

Positive highlights

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Critical highlights

  • I called customer service and rudely informed there's nothing they can do.
How would you rate Bidz?
Top Positive Review

“Wide selection of products”

Josh E.
2/1/23

Who would have thought that this can be your one-stop shop? At first, I was simply looking for a pair of eyewear to go with my outfit. However, it ended up with me buying a few more fashion stuff.

Top Critical Review

“Supper BIG Chargers Surprise”

Susan S.
10/7/22

I use to go to bidz back in 2009. The quality was awesome and the shipping cover all items. This new bidz chargers $9 per items. Two years ago I won $100 worth, buy the time shipping and exchange it was an additional $300+ I was so choked! I'm not one to write reviews but that was shocking. I buy from eBay never had an experienced with that cost or exchange.

Reviews (239)

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Reviews that mention popular keywords

customer service (55)
Thumbnail of user charc13
1 review
4 helpful votes
April 3rd, 2018

I wrote a review a couple weeks ago and gave 1 star. After paying for my items in March and still not receiving them a month later, I got an email from someone named Grin from Bidz. Make a long story short, he said they had new vendors and could ship different items or maybe the same. They couldn't give me a refund, which I was really upset about, so I asked him to credit my Bidz account for what I had paid. He did that the same day, so I went to auction and found the exact same watch I had ordered before and won the bid. It was like 10 bucks cheaper and says will ship in 5-7 days. We will see. The same day, which was yesterday 4/18/18, I also made an offer on a pair of sunglasses, it was accepted and it actually shipped out today according to tracking number. Maybe they are trying to do better. I guess we will see. I hope so. Do better Bidz because I have loved your site for almost 10 years.

Thumbnail of user jenniferz26
1 review
3 helpful votes
March 8th, 2017

I was a buyer on Bidz when they first came online. I bought a number of very nice things at reasonable prices, sometimes total steals! BUT Then I bought a diamond watch for myself. The description was for 7 carats of diamonds. I paid $700 for it but that is not bad at all for 7 carats. When the watch arrived I could see immediately there wasn't 7 carats. I had it appraised at. 70 carats Less than a whole carat! It is a beautiful watch but it certainly is not worth $700.
Buy low ticket items sure, but not high dollar items.

Thumbnail of user bidza3
Bidz A. – Bidz Rep

Dear Jennifer,

Thank you for your purchase with Bidz.com.

Please accept our sincere apologies for the inconvenience.

Bidz would like to know more about the issue to better assist you. Feel free to contact us at customerservice@bidz.com with your order details. Based on your description of the issue it is unlikely that a watch would have seven carats of diamonds, as that would be too much for any watch design.

We look forward to hearing from you.

Sincerely,
Bidz.com

Thumbnail of user johnb230
4 reviews
9 helpful votes
August 23rd, 2013

Jewellery store (Bidz.com). I have good experience with this online store. Here I have many choices to select the gift for my wife.

Overall good services.

Thumbnail of user mm138
5 reviews
11 helpful votes
August 3rd, 2015

I used to buy from bids.com and buy.com a lot, but since they were out of business and back, their closing bids got so high, can't seem to win anything again. I don't know if ito new owners now but before was better, had more varieties at first too

Thumbnail of user jennav3
1 review
8 helpful votes
July 18th, 2015

I'll share my experience...
I have ordered and received one ring from bidz.com. I waited nearly 2 months for this product. This was over a year ago. In MY opinion the product looks good and legit.
I am currently waiting on another item from Bidz.com right now with their "new" site. I hope it actually is shipped and received in a timely matter. I have just learned that my credit card has been charge more than what I agreed to pay prior to entering my credit card information for this recent order. (agreed to pay for all the tax, bidding fee, S&H etc. But have still been charged more than the added total)
I am currently waiting on a response from a representative...
Anyways. Once I receive my new ring I am going to have them tested at my local goldsmith for authenticity of the gold rings, and the results will determine whether I use bidz.com again or not. The results of the gold test and opinion from the goldsmith will be my real conclusion. I am not really impressed so far though due to the fact that my credit card has been charged extra without permission, this is an extremely crooked act. I need explanation to determine whether I use them again, and tell my friends and family about them too. I will definitely use a pre-paid credit card if I ever use them again. Use with Caution. (I was charged about 40 extra dollars if you; re wondering.)

Thumbnail of user melodys1
2 reviews
9 helpful votes
February 8th, 2012

Well... you get the good and the bad. Their prices are great, but expect to wait a LONG time for the shipment and customer service... well, you have to keep emailing them, BUT you will get quality items for a cheap price. :)

Thumbnail of user reneed7
1 review
1 helpful vote
April 24th, 2014

II have made several orders on Bidz.com. 90% of what I have ordered was what I expected or better. Did receive a few pieces I was disappointed in. My last order though which has been paid for is now 6 weeks later and I have not received the items ordered. When you question when it will ship you get a 'canned' answer. I just told them that if my items were not going to be shipped immediately to cancel my order, credit my credit card and I will not be ordering from them again as well as I would voice my opinion of this problem.

Thumbnail of user teresas3
1 review
1 helpful vote
November 2nd, 2011

I have received all of the items i won but the reserves are high.

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From the business

Bidz.com is the largest business to consumer auction website specializing in jewelry, watches, and other brand name items.

The company offers a large assortment of diamond, gemstone and branded jewelry, branded watches and designer accessories.

Company Representative

Thumbnail of user bidza3
Bidz A.

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