• Bice’s Florist

Bice’s Florist

Overview

Bice’s Florist has a rating of 3.9 stars from 6,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bice’s Florist most frequently mention beautiful arrangements, customer service, and next day. Bice’s Florist ranks 108th among Flower Delivery sites.

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What reviewers want you to know

Positive highlights

  • Angela in Texas was one of the nicest and most helpful customer service reps I've ever spoken to.

Critical highlights

No critical highlights yet

How would you rate Bice’s Florist?
Top Positive Review

“Always fresh flowers and fast delivery”

Jake K.
7/11/22

I've been using this service for a year now, and I haven't regretted it. Always fresh flowers and fast delivery. My girlfriend was delighted. Thank you

Top Critical Review

“I'm totally disappointed with the quality and freshness...”

Lisa S.
2/15/20

I'm totally disappointed with the quality and freshness of the roses that were delivered. Literally these roses are already withered and dying. I didn't feel excited to share via social media due to the disappointment. The roses literally looked as if they've been sitting for a good week and a half. I know good qualify of roses when I see them and this was by far not it. On a scale of 1-10, the delivery of service would get a 10 but 0.5 for quality. We just got married January 24th and this was my first flower delivery to this woman as my wife. This experience with Bice's this Valentine's Day has been a complete fail and disappointment.

Reviews (6,894)

Rating

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Reviews that mention popular keywords

customer service (13)
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L J.
6 reviews
9 helpful votes
January 23rd, 2020
Verified purchase

Overall good experience ordering online. I wish there had been more options in the shopping category I selected

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anonymous K.
2 reviews
9 helpful votes
January 16th, 2020
Verified purchase

The delivery charge is a bit high for delivery within the same city, but I know we can rely on your service and quality.

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anonymous L.
2 reviews
11 helpful votes
February 7th, 2020
Verified purchase

Good options, like being able to pickup easily, and appreciate the discount from the reminder email.

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Matthew U.
4 reviews
1 helpful vote
February 3rd, 2020
Verified purchase

The ordering was easy. This rating doesn't speak for the delivery of the flowers but I'm hoping that it will be a success

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Gerry M.
1 review
0 helpful votes
December 12th, 2019
Verified purchase

I could not line up the treats and the flowers - previously there was an option to tie them together, so they are now on separate days, not ideal, but couldn't figure out how to change. Thanks,

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Linda B.
1 review
0 helpful votes
November 18th, 2019
Verified purchase

It's pretty easy to use but would like a little more detail on description of item and more options for add-ons.

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Shanequia L.
1 review
0 helpful votes
February 1st, 2018
Verified purchase

You've been sending flowers for me for the better part of eleven or twelve years. i believe i first started using your service when i was deployed to Iraq in 2006. there's a reason i keep coming back. sometimes though, i will say i am a bit dissapointed in the actual vase the flowers come in, especially when i bought the expensive Vera Wang one once! if you could fix that, you'd get the full five stars, easy.

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Marc N.
1 review
0 helpful votes
January 16th, 2018
Verified purchase

So far the experience has been easy and convenient. I wish I could see the end product. Can you send me a picture of the arrangement and email it to me?

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Lincoln D.
1 review
0 helpful votes
March 23rd, 2018
Verified purchase

The person who is not familiar with the interface must hunt and peck for the right screen to order something for a loved one.

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John D.
4 reviews
1 helpful vote
January 1st, 2016
Verified purchase

try 2 other Co. and they did not want to ship my order and I told them I would never look at them ever

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Linda L.
2 reviews
0 helpful votes
November 24th, 2019
Verified purchase

The ad says that you are the number one florist! I can't wait to see if the bouquet ends up looking like the photo.

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Sadie H.
1 review
0 helpful votes
September 18th, 2015
Verified purchase

I was only disturbed by the no guarantee by a certain time. I changed the delivery date to the day before the funeral to insure that it arrives.
I would like something special on this, but saw no place to add it.

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Bill S.
1 review
0 helpful votes
August 2nd, 2018
Verified purchase

Unfortunately, the bouquet I wanted to purchase (Blue Tiffany with Star Lilies) wasn't available for the delivery zip code. This is the first time such thing has happened. I was able to find another bouquet with Star Lilies...so I think that will work.

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Michael L.
3 reviews
0 helpful votes
March 22nd, 2017
Verified purchase

the address/church/recipient issue was difficult and I didn't see a place to notify of time for the service in order to make sure the delivery was ok

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Michael N.
1 review
0 helpful votes
October 29th, 2019
Verified purchase

I notice you used to have more options for birthday bouquets to choose from. I like the larger selection.

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Louis A.
1 review
0 helpful votes
December 12th, 2019
Verified purchase

I have been using Bice's Florist for over 4 years and I am very satisfied with my overall experience.

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Tammy G.
1 review
0 helpful votes
January 29th, 2020
Verified purchase

Good site but I wanted to add two things to my cart and after the first add it went straight to check out.

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Terry M.
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Called to order in person. Put on hold for 30 minutes. Nobody ever answered. Completed online order while on hold. Hope it gets to the intended recipient on time.

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Lisa J.
9 reviews
0 helpful votes
November 20th, 2017
Verified purchase

I was hoping to find something a little more of a keepsake. Flowers are pretty but they die. Quilts, wind chimes, etc are much more lasting.

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Sharon D.
1 review
0 helpful votes
November 19th, 2017
Verified purchase

Placing my order was very easy. However, the baskets need to include the dimensions of the various sizes. I called to inquire & the girl I spoke with also did not know the dimensions.

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Jane A.
1 review
0 helpful votes
November 2nd, 2015
Verified purchase

satisfactory although I could not find a place to put on the coupon code of 'flower10' to receive $10 off

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Brenda C.
1 review
0 helpful votes
January 4th, 2018
Verified purchase

every item selected had a disclaimer about product availability and items looking slightly different so I'm not 100% certain how the actual arrangement will look

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David C.
1 review
0 helpful votes
July 11th, 2017
Verified purchase

Don't see how to enter a coupon code. Need more suggestions for "Her Birthday". However, I have always had a positive experience with Bice's Florist.

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Salina v.
1 review
0 helpful votes
July 4th, 2017
Verified purchase

Easy to navigate website and beautiful arrangements. I hope the delivered product looks just like the picture. Since I live over 500 miles away from the delivery location I won't be able to see the finished product and can't validate how satisfied I was with it.

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Sally M.
1 review
0 helpful votes
August 12th, 2015
Verified purchase

You didn't explain that orders taken after 1PM cannot be delivered that day. So I had to re-enter credit info a second time - a bit of a hassle, but not really a problem. Service/delivery prices seem high. ,

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