• Bice’s Florist

Bice’s Florist

Overview

Bice’s Florist has a rating of 3.9 stars from 6,894 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bice’s Florist most frequently mention beautiful arrangements, customer service, and next day. Bice’s Florist ranks 6th among Flower Delivery sites.

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What reviewers want you to know

Positive highlights

  • Angela in Texas was one of the nicest and most helpful customer service reps I've ever spoken to.

Critical highlights

No critical highlights yet

How would you rate Bice’s Florist?
Top Positive Review

“Always fresh flowers and fast delivery”

Jake K.
7/11/22

I've been using this service for a year now, and I haven't regretted it. Always fresh flowers and fast delivery. My girlfriend was delighted. Thank you

Top Critical Review

“I'm totally disappointed with the quality and freshness...”

Lisa S.
2/15/20

I'm totally disappointed with the quality and freshness of the roses that were delivered. Literally these roses are already withered and dying. I didn't feel excited to share via social media due to the disappointment. The roses literally looked as if they've been sitting for a good week and a half. I know good qualify of roses when I see them and this was by far not it. On a scale of 1-10, the delivery of service would get a 10 but 0.5 for quality. We just got married January 24th and this was my first flower delivery to this woman as my wife. This experience with Bice's this Valentine's Day has been a complete fail and disappointment.

Reviews (6,894)

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Reviews that mention popular keywords

customer service (13)
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Derico G.
1 review
8 helpful votes
January 8th, 2016
Verified purchase

Website kept flagging me as a "bot" when I tried to register. No idea why, and I'd say I'm more than a bit tech savvy. Terribly out of date end user experience, for example, no password parameters provided upon registration (character limit, allowed types, etc.). Had to place order as a guest. Likely will place online orders elsewhere in the future.

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Justine W.
1 review
0 helpful votes
August 6th, 2015
Verified purchase

I was very disappointed in an order a while back, the manager was to call me back and never did. I'm giving this a reshot due to a discount code I received in an email from you.The order form did not give me a noticeable place to enter the discount code of BIGDISCOUNTWKD Was hopping Bice's could win me back.

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Kevin S.
1 review
1 helpful vote
February 14th, 2019
Verified purchase

I hope all goes well with this order I am depending on it/ I received the flowers was nothing like the photo that I saw on the webb site not satisfied at all

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Toni B.
1 review
0 helpful votes
August 10th, 2017
Verified purchase

It took more than 15 minutes just to place an order. That's ridiculous. I'm on a new computer at my office -- the internet speed is good.

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John G.
1 review
0 helpful votes
July 20th, 2015
Verified purchase

To actually order is too extensive
I know why, for marketing and sales purposes
But it is too long
I could not use my account since the password retrieval you sent did not work

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Sylvia F.
1 review
0 helpful votes
January 2nd, 2017
Verified purchase

Someone was in the local office to answer my questions and I didn't think they would be open today on Jan. 2nd. After delivery: I asked for a specific delivery date and was assured the flowers would arrive that day. They did not arrive until late the next day and after the patient left the hospital to go home. I will not use Bice again.

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Kristina G.
1 review
0 helpful votes
April 11th, 2018
Verified purchase

I saw there was a discount code "FLOW10" when I first logged in. Then when I ordered, during checkout it didn't give me the discount option. Makes me wonder if your the company will delivered a quality gift. I am not looking for anything - just a quality product and it's not good to over promise and not deliver... no matter the discount.

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Kenrick M.
1 review
0 helpful votes
September 11th, 2018
Verified purchase

The customer service rep I spoke with on the phone assured me that my order would be delivered in a timely manner, which kept me out of the doghouse.

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Debra W.
1 review
0 helpful votes
January 4th, 2019
Verified purchase

I received an email that had a birthday code BDAYJAN*. I was unable to use it so I had to select the as shown flowers instead of the deluxe. Very disappointed.

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Catherine X.
4 reviews
9 helpful votes
December 15th, 2015
Verified purchase

I receive emails with savings codes, but the last two I received and enter when paying for my order show "not valid".

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Jill B.
1 review
0 helpful votes
July 12th, 2017
Verified purchase

your screens are tiny and very hard for "older" eyes to read. I almost quit halfway through because I could not read what I was typing. Please fix this for people in the future.

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Nelle G.
1 review
0 helpful votes
July 14th, 2018
Verified purchase

After receiving an erroneous email that my order had been delivered, I discovered that my order was delivered a day late after being passed off to another florist to deliver. The flowers were for my best friend's birthday. The flowers were beautiful but would have been perfect had they been delivered on time.

6.5K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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