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A 2nd hand book seller - and this one is a little difficult. I bought there twice, and twice it went wrong. But there are no doubts that the company is honest and want to give good service. I would have no issues to buy there again.
Order #1: I ordered the wrong book because their website had a mismatch of the book title and the ISBN. After I got the wrong book and informed them they gave me immediately a refund - in fact, they didn't ask me to return the book! (I returned it anyway at my expenses, it's a small thing)
Order #2: It went lost in the postal system. Not their fault. After I notified them they ask me to wait another week or so. After that I was given again a refund without any discussion.
I hope next time I will have more luck.
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