Betsey Johnson has a rating of 2.5 stars from 87 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Betsey Johnson most frequently mention customer service, day shipping, and tracking number problems. Betsey Johnson ranks 2086th among Women's Clothing sites.
This company responds to reviews on average within 10 hours
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After seeing the negative reviews from others (of course this was after I had placed my order), I was very nervous. The shoes arrived in a week and are exactly as I expected. Fedex delivered and I was able to track my order. The Betsey Johnson site wasn't easy or reassuring about the order getting placed - like sales tax and things, but they did send me email notifications of order received, shipping date and when it had been delivered. No complaints here.
Betsey Johnson went bankrupt and was bought out by Steve Madden. When I bought shoes from betseyjohnsonshoescanada.com I had to first create an account, then my card was apparently declined, then a transaction for more than I had authorized showed up on my credit statement to Neecloth Hongkong, who they claim is their payee. They told me the increased price was the exchange rate but the price listed said CAD (Canadian dollars). Their emails, order confirmations, shipping updates were really unprofessional and sketchy. I reported it as fraud or a scam and cancelled my credit card.
I really like this site. They have good collection of bags and sandals. So far I ordered 3 bags and 2 sandals from this site. They were beautiful and they delivered it on time.
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