• Best Version Media

Best Version Media

Overview

Best Version Media has a rating of 4.6 stars from 281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Version Media most frequently mention local businesses. Best Version Media ranks 1st among Local Advertising sites.

  • Service
    6
  • Value
    6
  • Quality
    6

Proactively asks for customer feedback

This company responds to reviews on average within 11 hours

Positive reviews (last 12 months): 90.2%
Positive
37
Neutral
1
Negative
3
306
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What reviewers want you to know

Positive highlights

  • The folks at Best Version Media are all on the Nice List!

Critical highlights

No critical highlights yet

How would you rate Best Version Media?
Top Positive Review

“Featured family experience”

Kevin B.
4/5/24

We really enjoyed the opportunity to tell our story. Wake county is such a wonderful place to live and have a business. We especially enjoy the family first feel. We had fun during our phot shoot and its so exciting when you see everything come together. The team at Best Media made it so easy and did such a great job describing our journey that brought us to NC. Thank you Best Media.

Top Critical Review

“Our name was spelled wrong on the COVER”

Morgan P.
1/11/24

Jami was super sweet throughout the process. She called and set up a phone interview with us for our story. After she wrote the story, she sent it to us for review and let us make any changes needed. The photographer Mike was really nice as well. The photo session was quick, which was really nice with our small children. We were super excited for the magazine to come out, but when one of my coworkers sent me a photo of the cover, I was so disappointed to see that our name was spelled wrong. Jami did apologize for the mistake and reached out to someone at BVM to see if we could get 1 copy with the correct spelling and we never heard anything back.

Reviews (281)

Rating

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Reviews that mention popular keywords

version media (16)
Thumbnail of user morganp232
1 review
0 helpful votes
January 11th, 2024
Verified purchase

Jami was super sweet throughout the process. She called and set up a phone interview with us for our story. After she wrote the story, she sent it to us for review and let us make any changes needed. The photographer Mike was really nice as well. The photo session was quick, which was really nice with our small children. We were super excited for the magazine to come out, but when one of my coworkers sent me a photo of the cover, I was so disappointed to see that our name was spelled wrong. Jami did apologize for the mistake and reached out to someone at BVM to see if we could get 1 copy with the correct spelling and we never heard anything back.

* Best Version Media attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user joshm144
4 reviews
39 helpful votes
May 11th, 2017

Pros:
-The only reason I gave two stars is because the sales women was very nice and explained things very well, and even explained how to stop the recurring billing<<<which a lot of businesses complain about!
-Good looking magazine
- Kind of targeted-to a few nicer areas where I live... but is mailed to a lot of apartment dwellers and not specifically homeowners.
Cons:
-Nobody in my community reads it, I have asked dozens of neighbors and friends
-Bland content that the advertisers write, who wants to look at that? It's junk mail
-They seem to accept any business regardless of reputation and after my one year advertising with BVM, I have seen countless sketchy businesses including a landscaper that was sued last year for completing half the job the contract specified... and a cleaning company that was caught stealing.
-Not many pages and is full of ads / articles about businesses
-Sales presentation was good but leads you to believe it will change the scope of your business, and nothing can do that.
-It is affordable but in one year have only had two people say that they saw my ad... those are friends.
-Every customer that stops by or calls is asked how they heard about us... not one has mentioned the Best Version Media magazine.
- I feel like a fool because a fellow business owner (realtor) is doing very well with a community building program+newsletter in my very own area... but I made the mistake of going with BVM because they had a broader reach.

Thumbnail of user beckyd13
BVM -. – Best Version Media Rep

We are thrilled to hear that you had a positive experience interacting with your BVM publisher! Unfortunately there are many misleading statements made in this review and it would be far too time consuming to correct them all. BVM magazines go to homes, not apartment complexes. Our content teams produce outstanding local content that neighbors want to read. BVM cannot change the scope of anyone's business, that is solely the job of the business owner. What BVM can do is put local businesses in front of a great audience.

It should also be noted that no Josh M. Owns a business that advertises with BVM and matches the many details left in this review. This, along with some of the language used in this review, usually means a competitor is fabricating a false review.

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From the business

Best Version Media connects local businesses to customers with innovative print and digital advertising solutions. We're committed to bringing people together and simplifying the advertising experience for businesses across the U.S. and Canada.

Business History

Best Version Media connects local businesses to customers with innovative print and digital advertising solutions. Our publications have strengthened communities and businesses since our founding in 2007. We’re now one of the fastest-growing companies in the industry serving over 1,300 neighborhoods and delivering millions of magazines every month to our readers.

Company Representative

Thumbnail of user mediar1
Media R.
Media Relations
Typically responds within 11 hours

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