Best Vacuum

Very good, however transitioning from the Wish List to the Cart seems a little bit clunky. But, your response speed and professionalism is significantly above the norm.

Easy to find what I wanted. Quick check-out. Nice discount. BUT, delivery time was very long (I could have walked the distance faster) and there was never any tracking information.

The amount of items kept NOT being how many i wanted. Had to correct at the end. Wasn't logical to me how to change amount. Otherwise all good.

I purchased an original Dyson from you in late 2003 when I lived at 6734 Champagne Circle, Yorba Linda, CA *******. You're a great company and Dyson makes awesome products.

For the most party the site is easy to navigate. However, I could not find replacement wheels for our Miele canister vacuum. Thanks for the discount code though.

A competitive price and nice delivery offer overall compared to other internet sites. Coupons are misleading and do not amount to any savings on an expensive vacuum and needed items to operate it.

Glad to see you had everything I needed. I have an older Miele that had hardly been used and was so happy you had the items I was in need of. Thank You!

Easy. Only thing was I hit place order and it didn't take first time so was hesitatnt ot hit it again as didn't want to inadvertently place two orders

Did not know which bags to order due to my vacuum being very old. Got my answer after I phoned your company

Following my order I had to cancel my credit card because someone tried to use it to purchase camera from B&H for over $1,000. Somehow the card was compromised. This was my only possible avenue for the attempt. It failed twice, thank goodness.

am just starting to use it. the directions are terrible, and as soon as I return from a business trip I'll be calling with a filter question. That will be the real test of your customer service :)

It would be helpful if the consumer was made VERY aware that there are no weekend business hours. I placed my order at 4:03 EST on a Friday. My order was not addressed until the following Monday, so the free overnight delivery was a bit of an oversell.

Average. Bit of a bother trying to click "place order" until I figured out that I had to specify type of shipping. You might want to add a warning button or have that field flash red to give the buyer a hint as to why the "place order" button is greyed out.

Have correct keyboard set up when asking for information -have numbers come up when numerical entries required;have underscore and @ symbol when e-mail required.

Wasn't able to use paypal. Their site said the shipping address received from the merchant wasn't valid (for some reason).

I loved being able to compare all of the features of the products/models. I hope I love the vacuum and have no issues:)

Frustrating trying to complete the order through Paypal last night. Sent a message and it was answered quickly this morning with a link to Paypal. The order was then completed quickly.

I would like to have an option to use my gift cards that have a balance less than the total of the invoice, and then pay the rest using my credit card.

A lot of things I wanted were out of stock. I had to buy another item to go over the 49 dollars I was at to get free shipping. Maybe you could say it's close enough to 50?

It was difficult to get the website to respond after I had attempted to order; and I was only offered two ways to pay, neither of them being a simple cc purchase.

I forgot my password, and it was a bit of a hassle to reset. I kept getting a message that my account was temporarily suspended. Finally got it. I really like the "reorder" feature so I don't have to search for my vacuum bag refills.

So far my experience has been limited to ordering and receiving the goods as communicated on the website. My expectations have been met thus far.

Very pleased with expected shipping time. Your site is very informative--especially like your buying guide.