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Berlinnova has a rating of 2.2 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Berlinnova most frequently mention customer service problems. Berlinnova ranks 487th among Discount Asian Products sites.
I would give 0 stars if that was an option. The dress I ordered was terrible quality and did not for right. Return policy is to reach out within 7 days. I sent multiple emails and got no response for over a month. Then they tell me I cannot return because I did not reach out in time. DO NOT ORDER from Berlinnova!
My daughter ordered a dress that did not fit. We followed all the return policies and was told the "Dresses that do not fit properly but fit the specifications you ordered cannot be returned or exchanged." What a scam. Never order from this website.
Awful. Dress arrived 3 weeks after my event. Customer service does not exist. Quality is terrible and the color was completely different. Do not buy from this China company.
Tip for consumers:
Scam China factory
Strap tore off while my daughter was wearing it. Customer service is non existent. I emailed them to get my money back. Nothing.
Ordered my daughters homecoming dress in royal blue and received it in light blue. Emailed their customer service 5x and messaged them on their FB and IG social media accounts and NO RESPONSE.
Luckily my daughter likes the light blue but BEWARE if your order is wrong.
Products used:
Dress
The black shiny dress is very elegant and same time sexy. Shows all the curves. Very comfortable. Dress have padding, so no need to use some special hidden bra.The dress style make me look taller which I like a lot. The quality of stitches is perfect, sequins on place, don't fall apart.
Tip for consumers:
Very nice good product
Products used:
Good product
There's NO WAY these reviews are real. No response when I reached out to customer service. The only way I got my $$ back was disputing the charges on my credit card
Tip for consumers:
Scam
Products used:
None. It's a scam
Absolutely loved this dress it was very pretty the color was also very bright. I kept receiving compliments on how pretty my dress was and it made me feel very happy.
Tip for consumers:
And it is a great service
Products used:
Good product
Beautiful dress! I love the detail of the dress, especially the back! The dress fits well and is true to color. I love the sleeves too!I would definitely purchase this dress. Very well made!
Tip for consumers:
It is a really good service
Products used:
Good product
The dress is exactly as it looks. Material is great, honestly it looked the same as a $1500 dress I tried on at a local bridal shop!
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