Bellelily has a rating of 2.4 stars from 921 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bellelily most frequently mention customer service, poor quality, and return policy problems. Bellelily ranks 203rd among Women's Clothing sites.
This company responds to reviews on average within 2 days
The customer support is very helpful once you know how to navigate the pages. I got my clothes within 2 weeks.
I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
Much nicer quality than I expected! It's a lot of fabric so don't worry about it being too small if you order one in your regular size.My daughter put a black cami under it with black skinny pants and then belted it low on the hips -it looks fabulous.
The customer support is very helpful once you know how to navigate the pages. I got my clothes within 2 weeks.
I've had a great experience shopping at Bellelily. The clothing is trendy, high-quality, and beautiful. I especially appreciate the variety of styles available, which makes it easy to find. Shipping was quick, and customer service was responsive and helpful when I had questions. I highly recommend this site to anyone looking for fashionable clothing.
Tip for consumers:
Great service.
Products used:
Clothes.
I finally receivd my package after 3 weeks wait! I did send them an email asking for a update and they told me that they had too many packages to deal with recently. Hence the delay than usual. I ordered 2 swimsuits, and they were both in good condiion, sizing is correct and they both had padding, which I found really great. Overall worth the wait
I am happy to state that Bellelily has responded promptly and very professionally, with customer service in mind. I received six dresses I had ordered and was happy. However, I will give Bellelily another shot considering their high level of thoughtfulness with respect to my experience as a customer
I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
With Bellelily, I have a jean for every wear. I've owned almost ten pairs from Bellelily already and each one is special. Their canopy jeans would be favorite jean of all time.
Recent order was exactly what I was looking for. Amazing quality and well made. Customer service was super helpful in tracking order and answering any of my questions. The website has so many amazing clothes! In love with the clothes and will definitely continue to shop.
I love shopping on this website. In my experience, quality is excellent and support is great...
Tip for consumers:
Excellent quality
I love this dress. Very cute. Absolutely gorgeous. I purchased this dress on dress size larger and it fits so well. I received so many compliments on this dress. It is made of good quality material. And it fits perfectly. The feel and quality of the material is very good. Great buy! Love this dress. I want looking for more from Bellelily!
The customer support helped when I needed to adjust the sizing of my dress. It was hassle free experience.
Tip for consumers:
Great customer support.
Faster shipping than I'd imagined and really great quality clothes! I love the design and fabric of both items. Can' t get enough of them.! So cute and funny quote tees
Very impressive, great quality of clothes, the color is on point, beautiful, soft and thanks for the amazing service!
Easy to place an order, love the clothing. Orders come on time or earlier. Thank you!
Tip for consumers:
Love the clothing
First time purchased and the product I received was of high quality, shipped quickly, and was a perfect in size. Very happy.
Good shopping experience.
I plan to wait and see how my two clothes fit me, before I order other clothes.
There were so many items that I may be interested in
Tip for consumers:
Great shopping experience.
Products used:
Clothes.
I love buying lingerie from BELLELILY, I can try different styles on a budget. The quality is decent for what you pay for, but my lingerie is not meant to stay on so it doesn't really matter too much. TIP: use their youtube review discount code.
I love shopping at this company because the dresses fit me perfectly. Their sizing is consistent and accurate, and I never have to worry about returns or exchanges.
Tip for consumers:
Excellent service
Products used:
Dresses
Buyer BEWARE! They do not do returns. Was just offered a 30% refund on a pair of shoes purchased at Christmas as a gift. Didn't fit, back and forth and the best they can do is a 30% refund. I'd rather donate to A woman's shelter!
Tip for consumers:
If you aren’t sure do not purchase. No full price returns.
Products used:
Shoes
I ordered a swimsuit from bellelily and I love it! It's one of my favorite suits! It was embellished with rhinestones and when I received it, a rhinestone was missing. I contacted bellelily and they immediately resent me a new suit! Very pleased with my swimsuit and their customer service!
Tip for consumers:
The swimsuit is one of my favorites and the customer service was great!
Products used:
I bought a really cute swimsuit and when it arrived damaged they sent me a brand new suit
This is second time placing an order for clothes. I love the colors and compliments I receive. Wonderful selection of clothing to select from. So happy I found this site!
Products used:
Clothes
Clothes are perfect and saw that they are beautifully designed as I ordered them. Quality of these clothes is awesome. Best site to buy clothes. Will buy more clothes after 2 days
Reason why I choose this site:
This site has huge collection of clothes and design is good for these clothes
Tip for consumers:
check whichone you want to buy
Products used:
clothes
I wore this dress at a wedding and felt absolutely beautiful in it. It's soft and comfortable and does not wrinkle. This dress looks amazing, and the price is just as great! This dress will make feel elegant, classy and sophisticated. The best part is this dress will flatter body.
I had a very good experience whilist buying from this site, it has awesome quality products available with good prices and it contained good packaging when it delivered and that left a good impact on me. I am highly satisfied with the products and I will surely shop more. Customer service is very good and solve your issues at their best and the website is well managed.
Well, I will wait and see the package when arrives. Ordering was easy. Had a great experience with the previous orders!
Products used:
Clothes
All Free Shipping Cute Clothing at BelleLily.