2 reviews for Bella Serata are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Michigan
1 review
2 helpful votes

SHEER DECEPTIVE SCAMMING GOING ON HERE!
January 30, 2017

Agree 100% with RoseanneZ. Cancel charges on your credit card pronto...

Date of experience: January 30, 2017
Alabama
14 reviews
88 helpful votes

STAY AWAY - Order process scam
December 16, 2016

Bella Serata Face Cream (Dec 2016)

My warning is not whether the product works or does not work. The order process is a scam and will withdraw funds that you DO NOT approve. This is supposed to be a skin care product by Angelina Jolie. I am not sure about the validity of the claim. What I am sure of it that it is a scam.

I saw the ad on the internet and the offer was for a free sample of the cream. All you had to pay was shipping fees of $4.97 NO other fees were listed (none at all).

During the check out process, you are naturally asked to order several other products (as expected).
I was VERY careful not to select any other items. When it came to the summary page for my order, they had AUTOMATICALLY added in another product at a cost of $34.97. By automatic... I mean there is not a check box to select or NOT select any of the additional products, it simply shows pictures of the different products and the selection box tells you to go to the next page. The final page is the summary page. There was absolutely NO way to refuse the order once it switches to the summary page. You are expecting a total cost of $4.97. That is sooooo NOT what you get!
I made my purchase through Pay Pal because you can normally see the results of a purchase a lot quicker than with a bank.
I checked my Pay Pal account and the fee posted immediately. Not only did the UNEXPECTED automatic $34.97 appear, but two additional UNEXPECTED charges showed up.
CMP*VITAMINCSKIN, *******166, CA, $34.97 USD
WDI*VITALEYECARE, *******243, NV, -$5.97 USD
NUV*SKINCREAMLAB, *******853, NV, -$0.99 USD
NUV*SKINCREAMLAB, *******853, NV, -$4.97 USD

Pay Pal listed the number of the company so I called and cancelled the entire order. At least the company did not give me a difficult time about cancelling the order, that is another reason I like Pay Pay. Most companies do not want to tangle with them on a charge dispute.

Date of experience: December 16, 2016
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