Beachbody on Demand

We purchased in 2014 P90X3 and P90X and spent several hundred dollars.
I love the product so much however I have to carry a cd player and the cd around with me that is now impossible with reduced luggage allowance and the amount I travel.
When I called Beachbody and requested access to the products I had purchased they said I have to buy a membership and sent me a link to spend $143.88. I do not want nor need membership. I only want access to the DVD online to download on my computer. I love the workouts and want to use them.
I asked for a temporary access that would expire just to download. Answer was No.
I asked to speak to a supervisor. Answer was No.
There was absolutely no option for a me who had spent money to buy a product that I love and access it online. How is this possible in this day and age?
The woman hung up on me and said she could not do anything more.
Very poor Customer service and would not recommend this product only because their ultimate goal is not fitness and well being, it is to make money. I say this because I love the workouts and can now not have access to them.

Their products are great, but sign up for a "free trial" and good luck getting them to cancel the recurring charge! Their reps can't even locate your account never mind take care of the problem. Each one you talk to gives different information, then someone finally assures you they have cancelled your account and you won't be charged, then guess what? Another charge hits! Stay away - it's not worth the aggravation!

So, this company actually has good products. They are well made and will help you keep the extra pounds off. However, they have one of the more dishonest business models there are. They auto bill and they get you to buy a product and if you dont send it back charge you heaps of money. They also essentially run a "pyramid" scheme by getting people to push their product and they end up bilking the "coaches" as well as the end client. It's sad because it didn't have to be this way :/

It's been 3 months that I have been trying to cancel my subscription and they have billed me every single time now. Every time I call their support line I am assured it's being cancelled and I will not be charged yet at the beginning of the month a new charge and package shows up. I am so angry and feel so scammed at the lack of help and apology on their end. They simply do not care about their clients and are only interested in your money.