So, this company actually has good products. They are well made and will help you keep the extra pounds off. However, they have one of the more dishonest business models there are. They auto bill and they get you to buy a product and if you dont send it back charge you heaps of money. They also essentially run a "pyramid" scheme by getting people to push their product and they end up bilking the "coaches" as well as the end client. It's sad because it didn't have to be this way :/
Their products are great, but sign up for a "free trial" and good luck getting them to cancel the recurring charge! Their reps can't even locate your account never mind take care of the problem. each one you talk to gives different information, then someone finally assures you they have cancelled your account and you won't be charged, then guess what? Another charge hits! Stay away - it's not worth the aggravation!
It's been 3 months that I have been trying to cancel my subscription and they have billed me every single time now. Every time I call their support line I am assured it's being cancelled and I will not be charged yet at the beginning of the month a new charge and package shows up. I am so angry and feel so scammed at the lack of help and apology on their end. They simply do not care about their clients and are only interested in your money.
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