Bayada

Bayada is on the authorized personal care services list as identified by Medicaid. Bayada fails to provide services on the scheduled days for my elderly, handicapped brother on a regular basis. Several complaints have been filed with Bayada corporate office, North Carolina hotline, and the problem continues. The escalation process in NC is in-effective, as I have repeatedly complained in last 12 months, and the problem continues. Leaving an elderly handicapped person to fend for themselves is elder neglect according to the law.

I have delt with 4 nurses that were at my home to help my son they were uneducated and very disrespectful this company should be shut down its so horrible would tell anyone I could stay away from bayada unless you want problems

This is the most horrible place to work. They don't care about you. Only about what they make. I would not recommend to anyone at all.

My mother is receiving services from BAYADA for PT, OT, nurse, and a nurse aide. I noticed my mother had not had PT in three weeks. The OT & nurse that come into the home had made comments & concerns about PT not showing up and mentioned they would ask around. We saw family doctor, the office also mentioned they would look into it. Family doctor stated it would be more difficult to fire BAYADA as mom has all were services through them currently but if we have to, it might be needed. Mom said no, she is comfortable with the staff that she has and doesn't want to change services. We didn't hear from anyone. I called BAYADA myself. Attitude City. I spoke to a WENDY, who began to tell me, it is my responsibility to provide mom PT when they aren't there, maybe mom refused treatment, mom's insurance ran out, her scheduled PT was done, mom wasn't making progress, oh then she tells me the PT staffer is on a leave of absence from BAYADA. Wendy could not give me a straight answer. She kept giving me examples of what might have happened, why mom mother was dropped from the PT schedule. I find out when the nurse comes in, Wendy contacted the nurse to find out why PT dropped my mom. My whole issue is Wendy as the manager, should not be treating patients & their families like dirt. If you don't know something, kindly explain you don't know what is going on, you will look it to it. She blew me off. You are "in charge" yet you don't know what your staff is doing. You also don't know what someone else is going through and to treat them the way you did is wrong. You don't deserve to work with people when you can't provide common courtesy.