• BatteriesPlus

BatteriesPlus

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Overview

BatteriesPlus has a rating of 1.67 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about BatteriesPlus most frequently mention new battery, customer service, and year warranty problems. BatteriesPlus ranks 67th among Batteries sites.

  • Service
    55
  • Value
    53
  • Shipping
    16
  • Returns
    38
  • Quality
    50
Positive reviews (last 12 months): 6.5%
Positive
2
Neutral
1
Negative
28
1
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Not only did they not replace the battery they destroyed the phone.
  • On 2/12/18 I brought my 2 year old cell phone in for a new battery.
How would you rate BatteriesPlus?
Top Positive Review

“Great Batterie store”

howard d.
6/26/23

My sales rep was Tyler. I'll keep it short. Great service, clean and professional environment. Oh and they had the batterie that I couldn't find anywhere else. Been looking for about a week.

Top Critical Review

“Fake warranty”

Paul T.
10/22/23

I advise anyone to NEVER do business with batteries plus on Davis Blvd in North Richland Hills because they don't stand up to their warranty,,I purchased a Lithium battery for my motorcycle and after a few months the battery failed and when I took it back in to have it checked out they told me that it wasn't under warranty although the book clearly says it has a 3 year warranty,,I called them several times and got no help so I'm stuck with a $150 unusable battery

Reviews (91)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone (6) battery (8)
Thumbnail of user howardd213
1 review
0 helpful votes
June 26th, 2023

My sales rep was Tyler. I'll keep it short. Great service, clean and professional environment. Oh and they had the batterie that I couldn't find anywhere else. Been looking for about a week.

Products used:
Batterie

Service
Value
Shipping
Returns
Quality
Thumbnail of user kymm41
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Purchased a new battery for my cell phone among other batteries (key fob, garage door & pet collar for remote door) from a new BP in Los Lunas New Mexico. The customer service was fantastic and it's so nice to have a cell phone that holds a charge all day long and I don't have to charge it every 2 hours. So glad to have a store in the area. I will certainly be back.

Products used:
Batteries

Service
Value
Quality
Thumbnail of user lisal2057
1 review
0 helpful votes
June 28th, 2021
Verified purchase

I just picked up an online order placed on Friday. The young man helping me was so friendly and helpful. Monday morning 8am and he has a smile and helpful attitude, so refreshing! There was a discrepancy on the ticket and he problem solved immediately, I never felt like it was my problem. I also appreciate their sign 'masks or no masks welcome. Lets be kind to everyone!" Thank you Batteries Plus in College Station, TX for serving your community well!

Tip for consumers:
So easy and fast!

Products used:
Rayovac AA and coin duracell battery

Service
Value
Quality
Thumbnail of user phiilc
1 review
1 helpful vote
March 8th, 2021
Verified purchase

Have used this store for many items and repairs over he years. Always, helpful, friendly and professional. Good with replacing watch batteries. Today was special due to the excellent and efficient job of replacing an auto battery by Aaron. I'll continue to use these people for my needs and suggest you consider them as well

Thumbnail of user christinel64
3 reviews
3 helpful votes
June 21st, 2023

Went to the Battery Plus in Elgin. Although the battery we needed was no longer available, the lady there was very helpful trying to find one in another store. Very helpful, friendly and knowledgeable. We need more people like this in our stores. Thank You.

Service
Thumbnail of user thomasb3714
1 review
0 helpful votes
October 15th, 2022

I guess muncy waited on me. He was efficient, polite, asked if i needed anything else, like different kinds of batteries, bulbs. It was a pleasure going in there and get greeted so nice. So man y stores do nothing. He is an asset to your company.

Service
Value
Returns
Quality
Thumbnail of user barryf189
1 review
0 helpful votes
January 14th, 2022

Great selection and service! Excellent for hard to find items and batteries. They go the extra mile in customer service

Thumbnail of user chantellm10
2 reviews
0 helpful votes
July 21st, 2022

Had never been to a BatteriesPlus but they had the battery I needed for my LED flashlight I had ordered from Amazon.

Service
Value
Quality
Thumbnail of user jimf1059
2 reviews
0 helpful votes
November 11th, 2020

Needed a new battery for my Motorcycle, ordered it online and when I arrived, it was charged and ready to go.

Thumbnail of user edh131
3 reviews
4 helpful votes
July 4th, 2018

Fantastic selection of quality home needs. Was very pleased with my selection. Ordered again today and will be back again and again

Thumbnail of user maryh62
47 reviews
140 helpful votes
April 15th, 2017

When my cell phone died I took it in to the store belonging to my carrier. They said I needed a new battery and sent me right next door to this store, which I had never heard of before. They opened it, matched the battery, and plugged it in and gave me a quick charge before I left the store. They also gave me paperwork for a Lifetime Guarantee on the new battery I purchased from them. Couldn't be better.

Thumbnail of user alexl93
64 reviews
15 helpful votes
April 18th, 2016

I was so scared to fix my phone because my iPhone was so expensive! And then I was like How much is this gonna cost? I got the estimate and my sis encouraged me to make the move. I did and here I am my phone looks like new. The cashier was very easy to talk to and the service was more than I expected. I'm really happy and even though I hope I never drop my phone again I know where I can go to fix it. :)) thank you so much!
PS: The screen from the hcqs is perfect.

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About the business

Find the right battery, light bulb, charger or repair for your phone or tablet. Batteries Plus Bulbs - Trust The Plus?

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