Barre 3

First of all I made 2 purchases with this company the first purchase i received the second I paid for through PayPal and the company has no record of it! I have emailed back and fourth with them Through my gmail account that they claim they don't recieve so i have to email them through their website! I have spoken with 3 different people and even provided a copy of my bank statement that clearly shows I was charged and they claim they have no reord of it. They haven't even contacted PayPal! They are not taking this seriously! What a horrible company!