• Badoo

Badoo

Overview

Badoo has a rating of 1.3 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 578th among Social Network sites.

  • Service
    89
  • Value
    88
  • Shipping
    21
  • Returns
    21
  • Quality
    78

This company does not typically respond to reviews

Positive reviews (last 12 months): 6.7%
Positive
2
Neutral
0
Negative
28
59
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Several people have complained of Badoo being a fraud and inappropriately charging customers from their credit card.
  • It means NO phone number, NO email adress, NO names.
How would you rate Badoo?
Top Positive Review

“The user-friendly interface provided me with a seamless journey right from the moment I signed up.”

Lucas D.
2/20/24

As a newcomer to the online dating scene, I was initially apprehensive about navigating through various platforms. However, my experience with badoo completely shattered any doubts I had. The user-friendly interface provided me with a seamless journey right from the moment I signed up.

Top Critical Review

“Den”

Robert M.
1/1/24

I was a paying customer for less than a week before I deleted my profile. Baddoo is a haven for criminals and scammers. Every single person that contacted me was a scammer and not from my country even though had the filter set to a 50 mile radius. When I viewed the scammer's profile they were years old, which told me Baddoo does not police their site and made a den of thieves. This site is not safe and should be banned from the United States.

Reviews (607)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (44) phone number (22) customer service (29) bank account (16)
Thumbnail of user gregoryw392
1 review
4 helpful votes
July 26th, 2021

I've been on Badoo for about 2 years but recently when I tried to unlock premium I got charged but never received it. I'm very disappointed because they make it so hard to contact them through normal procedures like email or text. Everywhere I looked online just directed me to other websites or more BS. This is the reason I avoided other websites but now it seems to be a general practice with all these websites, like the read charge just to see if someone is actually reading your text. I guess it doesn't matter anymore that there are people really trying to connect, they just want there euros/dollars. I'm not sad about losing my €2.10 but I will be reporting them to the proper authorities for a scam as it apparently happens more often than not. The End.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Gregory,

We would never want any of our users to feel this way. We are sorry that this service was not delivered, we would hate to think you have been trying to contact us for ages. You can always reach us on@BadooHelp on any social media form and we will always be in contact within 6 hours.

Please do reach out to us with your registration details and we can resolve this issue together.
Hope to hear from you soon.

-BadooHelp

Thumbnail of user joh12093
1 review
3 helpful votes
December 7th, 2016

I joined Badoo last month and it's been okay. Some things I love and others get on my nerves a bit. I've been using wejustfit.com for best part of a year now so im more familiar with that site and had a lot of good dates, but someone told me that adding another site to your list of memberships really helps. I can see that of course, it definitely makes good sense. Im not sure if ill keep badoo as my second subscription long term but it's fine for now.

Thumbnail of user timt19
Tim T.
2 reviews
10 helpful votes
December 3rd, 2018

I used this site off and on for 10 years. I met two gals on here. Both were in cities away from where I live. Both were women I saw on more than one occasion. And both women were wonderful. There were certainly lots, and lots of misses. But hey, being married and meeting up with two wonderful women while traveling was fantastic.

Thumbnail of user nickm109
1 review
5 helpful votes
November 22nd, 2016

Dont get why people complain about this site. Sure, it's not as good as some of the lesser known sites like WeJustFit but still, it can get you results if you play things patiently and dont expect to find the woman of your dreams in five minutes. Sure theyre a big company with big advertising budgets but you still have to make an effort. I mean come on, guys, love takes time! In my experience and ive been dating online for a long time now, you get what you put in.

Thumbnail of user chrisg1681
1 review
3 helpful votes
February 2nd, 2022

Have had a piad premium account for a while, also purchased regular credits to send messages. (which i feel makes no sense its like a double paymen)
That being said, out the blue i have my account block ' reason blocking cause i was using site for commercial and marketing"
Never av i tried to sell or market anyting. Why after years would i do that. Further more after back and forth mails, their reply was a mistake and not cause of marketing or commercial, but i still violated their rules( see below attached of their aknkowledment on mistake) which i had asked for proof what did i do. In any event, why dont they send a warning, we have like" we have noted u recently violated a rule. Please avoid again etc etc etc. They get complaints n just take it as gospil... i had just renewed n also had 2550credits. All lost... Bloody thieves. No1 wants to engage with proof..

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Chris,

We are sorry to hear this and we deeply apologise for initially stating your block for the wrong reason.
However, once our guidelines have been violated we will block a member immediately, this is in order to protect our community.
Even if you are a paying member on Badoo you will still be blocked if our guidelines have been violated.

Our premium features and credits differ from each other as they have different features. Hope you can understand.
If you would like us to look into this for you please contact us on@BadooHelp and we can look into this for you.

-BadooHelp

Thumbnail of user billyl22
1 review
1 helpful vote
March 16th, 2017

Badoo get three stars (or hearts lol) from me. Not good enough for me to give up my WeJustFit.com subscription but still worth checking out if you havent yet.

Thumbnail of user yadriskag1996
2 reviews
0 helpful votes
March 11th, 2023

It is a platform that allows you to meet a partner, friends... and it is easy to use. You can connect from your cell phone or PC, it's very easy.

Thumbnail of user alek571
6 reviews
31 helpful votes
March 31st, 2017

I think Badoo is worth trying. If you're looking for casual communication with fun people give this website a try. But use your common sense and beware of fake profiles. As a matter of fact this rule works for all the social platforms and dating sites.
UPD: Thank you, Manel, for the great customer service!

Service
Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Ale!

Thank you for your review.

We're glad you've had a good time using Badoo!

The majority of profiles on Badoo are genuine. However, there are people who try use our product for malicious purposes. If you come across a suspicious profile, please report it and we'll check it immediately. We take the security of our users very seriously and have a team of moderators working 24/7 who check all the feedback we receive.

Please do not hesitate to get in touch if there's anything else we can do for you!

Thumbnail of user daved91
1 review
1 helpful vote
February 15th, 2017

I joined two dating sites around mid Nov of last year as I was told it's good to use more than one to boost chances. Badoo was the obvious choice, second I went for WeJustFit.com after a friend swore by it. I'll write a review for WJF later (as it's actually my favorite of the two) but as far as match is concerned, id give it an 6.5 / 10. It's better than most and you can trust them, which is super important. But I didnt have as many dates as id hoped for and spent a lot of time waiting for replies that never came. It's worth a try but not as good as you might think.

Thumbnail of user darrenk8
1 review
9 helpful votes
February 20th, 2016

It's the same as any other site. There's honest and dishonest people on it.
You get enough perks for free to find a date so no need to pay them anything. For $#*! sake everyone knows that or at least should.

Thumbnail of user elisaj5
1 review
13 helpful votes
August 6th, 2018

All banks will refund the money for you. Even if you use the site and aware of paying and simply want your money back, all banks will get all the money and they will incur a chargeback. Too many of these and MasterCard/Visa will frown upon them and even take away their ability to process. They are a high risk business on par with pornsites. So if they want to play hardball 1,2min call to your bank and you will get your money back. If they continue this process of playing stupid they will ultimately lose their processing abilities. So Badoo, I recommend you invest in customer service. Now all you guys stop $#*!ing & moaning, you can't lose any money to such a site. Wake up.

Thumbnail of user adriank20
1 review
4 helpful votes
October 17th, 2016

Badoo is a 'Scammers Paradise' so u better watch out. However, I have never seen a more vibrant and lively online community. U can sure get in touch with lots of people. It ain't the best place to find romance and relationship and u are well adivised to use 'real traditional' dating websites (Mingle2day is a great example, Match and Chemistry are ok too) if u are seeking something more than just a chat. Badoo rocks if u just wanna have a fun time online.

Thumbnail of user janetp59
1 review
1 helpful vote
May 27th, 2017

I have just come back from Tenerife but when I want to chat to one of my UK friends it won't allow me to. Well I send a message I get no response from them which makes me think something is wrong. The problem has been resolved thank you.

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hey Janet!

Thank you for your message.

This doesn't sound right... Would you mind sending us a private message with the email address linked to your Badoo account so that we can investigate this?

We look forward to hearing from you!

Thumbnail of user terryf50
1 review
3 helpful votes
June 7th, 2017

I can't log in to badoo anymore for no reason. I'm blocked. Badoo wants me to take a picture... I just can't. Plus, I'm on a computer, not a phone, and then I can't deal with badoo's conditions to get log in again. Please badoo, can you unlock me. My name is jean déflorette.

Thumbnail of user steved123
2 reviews
6 helpful votes
March 7th, 2017

It was a great site years ago but has become a place for fake Nigerian scammers. Anyway, what I like about Badoo: It is so simple to use and really good enough to find a few people to go out with but if you want to find someone serious I'd pobably use Match or Mingle2day (or Chemistry and eHarmony).

Thumbnail of user davidl346
1 review
2 helpful votes
September 27th, 2016

I think this site is pretty standard, a middle of the road kinda site. Its not got the same buzz as sites like WeJustFit.com but you can still have success on the site if youre in a major city or if youre just plane determined! Ive had some nice chats, but other than that ive not seen all that much action. 3 stars would be my rating.

Thumbnail of user ania20
1 review
5 helpful votes
August 8th, 2016

Badoo is full of scammers, mostly from Africa. I know that you have scammes everywherer, even on top dating sites like Mingle2day but scammers on Badoo seem to be much more aggressive and obviously they feel quiet comfortable on Badoo. So just be careful and don't trust anyone, especially hot girls which are obviously too good to be true. Use with caution and you will be fine. Just don't think with your pants but use your brain instead. Good luck.

Thumbnail of user ultrac3
1 review
2 helpful votes
May 23rd, 2016

A google search for "Badoo help" brings three results for Badoo's help site and they are all non-functional. No information is listed and the input toolbar yields no returns. Secondarily, I suggest a "Check out" button when a profile has pictures, and have the "Like" button available when there is a reasonable amount of information displayed (i. E. interests, bio, thoughts...).
The chat 'function' is ambiguous and usually unavailable. Lastly, the option to change what I'm there for as well as the age range is non-existent in the profile options.
Like much in the world, Badoo has potential, but it is currently failing.

Thumbnail of user stevenv17
1 review
2 helpful votes
March 20th, 2016

Used Badoo for about a year... I tbh thought I'd met a few weird and nutty ladies prior to any Internet dates... But there's a lot of needy and disfunctional women here... Although I met my first ever online date here whom was a sweet wee angel... She obviously set a high standard but was a decline fromm there I'm afraid...

Thumbnail of user leef84
1 review
5 helpful votes
October 4th, 2017

I have been on Badoo for 6 days, just checked my bank account, payments of 15,75 taken of my account in one day, what a joke, closed the account

Thumbnail of user manelm
Badoo H. – Badoo Rep

Hi Lee!

So sorry about that! It looks like you acquired some of our premium services. Don't worry though, if you haven't used them and this happened recently we can provide you with a refund! Simply send us a private message over Facebook or Twitter, including the email address linked to your account, and we will look into this for you.

We look forward to hearing from you!

Thumbnail of user philipa25
7 reviews
46 helpful votes
December 12th, 2016

Badoo is a well known 'social network' and that's how I would see and use it. I know most people use it as some kind of dating site but I seriously believe that sites like Mingle2day, eHarmony or Tinder do a better job connecting singles but it is a good site for a fun chat. Just don't expect to meet anyone serous and you will be fine.

Thumbnail of user misse5
1 review
11 helpful votes
October 2nd, 2014

I get so tired of reading reviews about fake profiles and scammers. That's not badoo's fault, its a free site, jeez. Why are you talking to people outside of your city, red flag, read the profiles, all you need to know is there. Who sends money to people they dont know. Use some common sense. Dating sites have good and bad, if you really want to find someone, stop being lazy and weed through the foolery. You have to do the same thing on paid sites.

Thumbnail of user andreasa11
1 review
2 helpful votes
August 16th, 2016

Prefer sites like WeJustFit.com but will probably still use this for a while cos the girls are real and sometimes do reply to me. Not had a shag yet, been over a month, if I only used this site Id be blind by now.

Service
Value
Returns
Quality
Thumbnail of user theodores28
1 review
3 helpful votes
October 26th, 2016

Badoo hasnt found me love yet but im only on my fourth month and I think its getting better. Its not as good as wejustfit.com yet but you hear so many happy stories about people finding the one on Badoo so I think ill keep my subscription going and hopefully my patience will pay off in the end lol

Thumbnail of user danad37
1 review
0 helpful votes
June 15th, 2016

I think it is a great site and there is room for improvement. Like who would know that a little icon is for searching. Now they won't let you use their extended search options. There is only basic search by city and age. They had by language but that got taken off. This is very upsetting.

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From the business

Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.

Company Representative

Thumbnail of user manelm
Badoo H.
Badoo Customer Service
Typically does not respond to reviews

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