- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Badoo has a rating of 1.3 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Badoo most frequently mention fake profiles, credit card, and phone number problems. Badoo ranks 578th among Social Network sites.
This company does not typically respond to reviews
No positive highlights yet
As a newcomer to the online dating scene, I was initially apprehensive about navigating through various platforms. However, my experience with badoo completely shattered any doubts I had. The user-friendly interface provided me with a seamless journey right from the moment I signed up.
I was a paying customer for less than a week before I deleted my profile. Baddoo is a haven for criminals and scammers. Every single person that contacted me was a scammer and not from my country even though had the filter set to a 50 mile radius. When I viewed the scammer's profile they were years old, which told me Baddoo does not police their site and made a den of thieves. This site is not safe and should be banned from the United States.
I don't think it's the fault of the site itself exactly but I've chatted with two people now whose profiles say they are in my city but when I start to message them then they say that they are in an entirely different country. Not sure how this comes about and it may be them that are scammers. Very odd to me and it sort of ruins the experience as well. It's frustrating to get along with someone you think is nearby but oh wait they are in Venezuela or Morocco lol. Green card scams perhaps? Is there any way to verify locations?
I have been requesting to be shown areas around where I live and have not gotten a response back even though I'm paying for it
I am writing to let everyone know that Badoos dating app is horrible. I got flagged and accused of being abusive and vulgar which I reported that because multiple men were being like that towards me. They did not do anything about it but allowed the other person to report me just because I reported them and they can't handle being turned in. I am never using Badoos dating app ever again even if it's free. From Anonymous person
Tip for consumers:
I would like to let other people know to please be careful going on Badoo because if you report someone they will report you and then get way will something they did bad to you
Products used:
None
I will start by saying its the only app ive actually ever met someone from. But most matches like 85% of them are guys with mental illness that think there girls or there actually a girl but there not in the same country or part of the world lol if they fix those 2 huge problems i might get a sub
It was good when it started but now it's full of catfishers and other sort I'd rather avoid. I've even deleted the app. Unless they take measures to filter profiles better, won't be returning.
Used to love this site but now it's full of catfish and they don't seem to do anything about it.
Some send me d*** pictures which I do report and they get blocked, but always seem to come back and find me again.
Do you actually do anything abo it catfish?
Do you report them to police if they have done things wrong, for instance sending d*** pics, especially if they're in the uk? - it's one question that's always played on me, as your site is full of them.
I had really bad time on this app. Users were calling me at nights since badoo has this features. When i tried to report this user they deleted my account instead of solving my problem. Badoo team is not professional. Male users demand cell numbers and if you dont respond they report you and the team delete your account. I do not recommend this app to anyone.
Hi Vanessa,
Thanks for leaving your review, and we're really sorry to hear about your negative experience.
When any of our users report another user, we take it very seriously and investigate thoroughly. If your profile was blocked, it's because you were found to have violated our Community Guidelines. It may well be that the user you reported was also blocked. If, however, you feel that you were blocked in error after reviewing our guidelines online: Badoo.com/Guidelines, please get in touch with us again with the email address or phone number you used to sign up to Badoo with and we will review our decision. Please note that our decision is final and if we find again that you have violated our Guidelines, your account will remain blocked.
We don't currently have an option to switch off the calling feature within the app, but if you no longer wish to receive calls from a specific person, it's best just to let them know, or if a user makes you feel uncomfortable at any time, you can unmatch them from within the app.
We want every user to feel safe on Badoo, so if you believe someone is behaving inappropriately please use the in-app reporting option to bring them to our team's attention.
Thanks for your comments and please feel free to reach out whenever you need us,
- BadooHelp
Charged $60 for unknown reason over the subscription price. Hidden costs. App quite hard to use. Once paid up you are supposed to buy credits if you want to message. Complete ripoff.
Hello Ian,
Thanks for your review. To assist you with any billing issues on your account, we kindly request that you contact us directly in a private message. Please include the email address or phone number (including country dialling code) that is linked to your profile?
This will allow us to bring up your details and get back to you as quickly as possible.
Thanks again and we look forward to resolving this soon.
- BadooHelp
When I was single I thought this site would help me find a nice guy. But Badoo was all about flirting and having fun with naughty singles seeking the one-night stand. I tried to use another service, found a cool guy and we have a great relationship!
Hey Mia!
First of all, congratulations on your relationship, we're thrilled to hear that.
At Badoo, we're all about making real and meaningful connections and all of our features are aimed at providing you with the best opportunity and resources to do this. However, we can only do so much before it's in the hands of the users to determine what they ultimately want from the connection.
If you'd like to speak with us about how you think we as a company can change things for the better, please feel free to message us with your thoughts and ideas, we love to involve our users in making Badoo better.
Jake
I met this dude off badoo. I've been with him for two years. He was very sweet and kind at first. He made me fall in love and I had a baby with him. People when I say I saw his true colors after 3 months it came out... Bottom line: NEVER DATE NO ONE OFFLINE. They are crazy as $#*!! He came out to be a cheater, left me in the house every weekend, got mad over Stupid $#*! and Lied about having a car and job! It was a Nightmare being with this $#*!! Badoo is a good dating site, but don't fall for the bull$#*! everyone splurge at you because you're online...
I was a member for well over a year with no real problems whatsoever... Accumulated a few blocks... Female members easily go that way if not even just out of spite... Lifetime membership... Yeah right... Any random idiot can block you there and there is no way to prove your case... Because you are blocked you have no access to any of your conversations anymore... They are very willing to take your money but have no customer service or dispute resolving of any kind... Blocked is blocked... Kiss your $ goodbye...
Hi Floris,
I'm sorry to hear your account was blocked on Badoo. We do have a set of guidelines which we ask you to follow from the moment you register on Badoo. When violations of these guidelines occur, we may be required to issue you a warning or revoke your access to ensure Badoo remains a safe and fun place for people to connect and date honestly.
If you think we've made a mistake, please reach out to our team at badoo.com/feeback and we will be happy to take a second look. We advise reviewing the guidelines which you agreed to follow here: badoo.com/guidelines
Hope to hear from you soon!
Badoo Team
Been with this site for a while and like most have ok vibes buy never really had a great view of this site. Seems to have some of the near or close by but only lists a few of the ones closer around rather have those that pop up over 200 km away
Hey Dave! Thanks for your honest opinion. We would love to change your mind and have you enjoy using the app.
The nearby feature is only specifically for people in your near enough area. Try turning off your GPS so this works better!
-BetterHelp
Not a great place to meet anyone genuine. I have used badoo on and off over the years and the vast majority on the app, absolute undatables, misogynistic women abusers, personality disordered, foreigners that dont speak a word of English, cheap vile men just wanting to hook up. I met several people on here, so i can say that they turned out to be dead beats or people so undesirable they give off a terrible vibe. Sketchy men. Dishonest, jobless wasters, serial cheats. I could tell you horror stories of things men have said, misogynistic filth about women, men wanting unprotected sex on a first date, and the obsessive stalkers.
Waste of time this app and will cause you problems in the long run wasting your life bothering with specimens from badoo. Not all, but 99%
Not a safe app. Absolutely do not meet up with any of these ppl, especially not on your own, i did and regretted it. As sometimes young people can be nagged or pressured relentlessly by creeps just to "meet"
I don't recommend this app for men or women, plus you are at risk as a lot of the users will ask for your personal information, number, and try and add you on Facebook. Can i say the men are desperate, desperate & desperate. Or plain nasty. Its usually one of them
I've had men leave me voicemails when told i was no longer interested, i was stalked and harassed for over a week
I had a death threat from one guy yesterday, calling me a sl*g and to rot in hell, after pressuring me for my Whasapp, i believe it was pre meditated which is why I'm writing a review. Has shaken me up so i deleted the app
Don't bother with it
Hi there Caz,
We're sorry you feel this way about our service.
Badoo will always champion diversity which means that we have a wide-range of users using our platform. We do not condone any type of discrimination on Badoo. We work very hard to ensure that everyone is welcome, and we will never exclude certain users based on individual preferences.
We also work hard to keep a database of high quality genuine users, and our moderation team works 24/7 to spot any malicious profiles. However, if you're ever suspicious about a profile or you notice a violation of our guidelines, you can always report the user to us and we'll check them immediately.
Finally, we would like to investigate the user you've mentioned and decide on the most appropriate action. We take reports of this nature very seriously as the safety of our users is very important to us. Please reach out to us at badoo.com/feedback so we can investigate right away.
- BadooHelp
Its seems like a cool site and a cool idea. While i know some of the profiles might be phonies or false i decided to play. One of the first things is that many of the women that are supposedly in my area are not. In any event i signed up for Badoom premium which i thought was for a week at 3.99. I was charged in some way also for $39.99 without my knowledge. I was able to get my money back but nowhere did i see i was going to be also charged for this. If it wasnt for this i would have gave badoo a try. Just didnt like the way this went down..
I am an experienced user of online dating sites and have grown wise to the ways they try to extort extra money out of you, however my experience with Badoo has definitely topped the lot. With my card details saved from a previous purchase, I *apparently* clicked on the default option of Lifetime Membership instead of Back. One wrong click and I'm billed £120 instantly! Their own terms and conditions outline a full refund is offered, yet Customer Service are trying to squirm out of refunding me with a nonsensical argument. I will take them to a claims court if I have to. Avoid! The free service is worthless to your average guy anyway.
Hi Carl,
Thanks for taking the time to speak with and resolve your complaint. We're pleased you've received an outcome you're happy with and we've recorded your feedback for our team in order to improve the service we're providing.
If you have any further thoughts or suggestions, please feel free to reach out to us, either via email at badoo.com/feedback, or find the@BadooHelp team on Facebook and Twitter.
Best,
Badoo Team
Had been using the site for quite a while, until my account was "blocked" with very little explanation (apparently I'd been scamming people- but I definitely hadn't) Went to their website, but couldn't even find details for a customer service contact. Disappointed.
Hi Jeremy!
Thank you for your message.
We're very sorry you've had this experience with us. You can get in touch with our customer service team via any of our social media channels (links in description) or through our feedback form at <https://badoo.com/feedback/>. Please contact us on any of these channels and send us the email address linked to your account so that we can look into this for you.
We look forward to hearing from you!
There should be a way for a user to identify the profiles he or she already viewed. I can't remember all the names and profile pics and to make matters worst some names and profile pics change. Users would see me visiting their profiles more than once, twice, three times n think I'm stalking or just being creepy when I'm not, so please fix this Badoo. Thanks
Badoo is a dating site and a chatting site... Every time I come on, I get racial abuse by white ladies in England not Wales not Ireland but England they are so stereotype they all automatically assume your Asian and think your married an have kids, that's what you call stereotypical, pathetic I'm actually on the site to find love... But how pathetic I'm in England born an raised... Never left not even to go on holiday... But I still get catagorise like I've just come into the country... This site is pathetic an it charges you to talk
This site is full of ghetto men where most of them have nothing going for themselves, are unattractive, and like to prey off women who actually have something going for themselves. I've known two black guys on the site who have two or more children by different women who are just looking to trap & knock women up then leave. I realized and got away from all that in time.
I think Badoo are a victim of their own success because you hear, read and watch so many good things about them and their ability to help singles like me find their 'other half ', and you believe you'll at worst have lots of fun dates, and at best be married within no time! I've had one date on the site and it was a bit of a snoozefest lol! Anyway, switched to wejustfit.com after a friend recommended it as a place for serious daters (makes me sounds boring lol!) and that site is on another level, definitely sticking with it.
To save yourself for some subjective stories, here are things that I'll point and why I think Badoo deserves a little bit more recognition than other dating apps I've tried (as a free user):
Pros:
- you can actually chat and video call people
- you can watch people stream for free, no premium needed
- you get free trial of premium upon registering that actually works
- you can search people nearby for free
- so far I can say their premium pricings are cheap, not bull$#*! compared to other dating sites
Cons:
- tons of verifications needed
- you can only message those who are at the same verification level as you or lower
- a lot of fake profiles
- limits you to 5 people to chat per day
- unable to chat with people nearby immediately unless you pay credits
- less verified profile gets banned easily with some reports
So far it's good, and the limitations are rather tolerant for a dating app unlike others I've reviewed. The place is decent for finding friends, but stuffs just seem worse because the men and women's purposes are never aligned to each other.
Thanks for your incredibly detailed review Chen. We love to hear all of the positive and negative feedback and identify our opportunities for improvement.
Let's start by addressing some of the cons:
We introduce new verification methods in order to combat the number of users creating false accounts. It works too! Since the introduction of photo verification and verified indication on profiles, the number of fake profiles registered on Badoo has dropped dramatically, therefore improving the Badoo experience for our genuine users. Of course, no method is 100% effective but there are things you can check to ensure another user is who they say they are, checking their profile for the blue verification tick and requesting a selfie in chat, to name a few!
We introduced the option for users to select if they only want to be contacted by verified users, if a user has this option turned on, you won't be able to contact them until your profile is verified too. Neat, right?!
To get verified status, you need to verify your profile with a photo and at least one other method. There's no need to verify using every method, but it sure will help you stand out as a genuine user.
In regards o your chat limit, you can increase it. Getting verified will increate your daily new chat allowance - This helps to protect our users again spam or bulk-contacting users. If you want to chat with someone you haven't yet matched with, you can indeed use credits to unlock the chat. However, it's not a necessary feature! If you match with the user first, you won't need credits to initiate the chat, so the best way to make new connections and have more meaningful conversations it to vote on their profile in encounters. If you have Badoo premium membership, you'll be able to see who already liked your profile too, so no guessing!
In regards to users being banned on Badoo, this is based on reports made by other users. Each complaint is thoroughly investigated and access to Badoo will be revoked if we find violations against our guidelines. We also provide warnings before blocking users on Badoo so you'll have an opportunity to correct the bevaviour and review our guidelines again before continuing to use Badoo.
We hope this helps with your experience on Badoo, but please feel free to reach out to us if you have any questions.
Best,
Jake - BadooHelp
Yes I am very annoyed I was charged 15.75 euro from my bank account just to put a sticker in a message to someone. That's absolutely scandalous
Hi Amber!
This doesn't sound right, please contact us on any of our social media profiles and we'll look into this for you. Our stickers are definitely not that expensive!
We look forward to hearing from you.
Badoo is full of scammers that work the older generation (50+) of members being women or men. The first red flag is a very young young girl or guy adds you as a favorite, you contact them and they say they live in Miami or Los Angeles but the reality they are out of Africa or India. Now you know that these people use other profiles to do the scamming.
Be intelligent, if your 60 and a 28 girl finds you attractive RED FLAG, the moment someone asks for money from the step is being scammed. Stop block and go on with your searches. Not all people are bad on this site, I've met some very nice girls but just use common sense and you won't be scammed.
Badoo I cool in the fact that it offers live chats. But with all the thirsty lame guys stroke the egos of bored insecure girls that just get on the app for the live chat to get their $#*! kissed i can miss out on it.
I've been on badoo now for a few months and got nothing out of it seems like a waste of time and money
Hi Phil!
We're very sorry to hear about this.
We'd love to hear more about your experience. Please do not hesitate to send us a message either on here, Facebook or Twitter (look for Badoo Help) and we'll get back to you as soon as possible. We really value our users' feedback and will use it to make Badoo better for you.
We look forward to your comments!
Gain trust and grow your business with customer reviews.
Badoo - chat, date and meet with over 450 million people. Join our community and make friends in your area.
Hi there Amelia,
We're really sorry to hear that you've found fake accounts on our platform- we work hard to keep a database of high-quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app.
That said, if you're ever suspicious about a profile, please do report them and we'll check them immediately, as this helps us to speed up the process of eliminating any of these accounts.
Regarding abusive behaviour on our platform, we do not tolerate any of this on Badoo. If you ever feel uncomfortable or experience any negative comments or behaviour, again, please do report this to us as soon as you can. We do work with law enforcement agencies where necessary. We also strongly recommend that you report any legal incidents to your local police and that you request they contact us by selecting Law Enforcement here: https://team.badoo.com/contacts/
- BadooHelp