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The Backstreet people have for 30 years been delivering products and information about all that is Bruce Springsteen. I have NEVER had an issue about their service and products. Great people and continued great customer service.
A once great fan site ruined by a forum called BTX (Backstreets Ticket Exchange) that consists of snarky, entitled crybabies (most users are +50 years old, I might add) who are rarely satisfied with Bruce Springsteen's choices (concert set lists for the most part) and a capricious moderator named Flynn who runs the forum with an iron fist. I suppose when you look like the caricature of a balding nerd (he looks like titular character from the Steve James documentary film called "Stevie"), you're very inclined to get drunk with power by clicking a button when you're pretty much a total nobody outside of the internet.
So, avoid it if you're prone to getting headaches from all the eye-rolling & drama from geriatrics.
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