Ordered a pair of refurbished airpods and the left one is louder than the right. Also the microphone on them does not work.
I've bought a smart watch and a desk top on Back Market. Both work and look like new. Shipping was quick and packaged well.
It came on time. Perfect from the start of our order all the way to our front door. Thanks y'all for making the day
Although I've had my Samsung S9 phone only a few days, I am EXTREMELY happy with it. The service from Back Market was great. I received the phone and case quickly and have had no problems.
I went looking on The Internet for a "reasonably-priced", "vintage" Apple TV3 (circa 2012) that might "socially relate" with iPhoto inside my "vintage" (circa 2009) MacBook Pro and, whadaya know, Back Market up n introduced itself. Got my "vintage" Apple TV3 and pulled up an equally "vintage" doc from back when dinosaurs roamed the earth, did as told, and now can see pix of my lady n me on our equally "vintage" Sony TV. OOOOooooooRhaaaaaaa!
Ordered a used/ refurbished iPhone6s, arrived fast. Great condition and came with a charger. Thank you!
Everything very well, well packaged, fast shipping, and the product has met my expectations, thank you
The Samsumg came earlier than expected, it is in great condition, nothing to complain. The description was accurate.
Received in a timely manner. Looks great and works great! Battery life is great. Will be back for more!
Good providers, very sarisfied with my purchases!
Fast delivery, product on excellent condition with 100% functionality. Highly recommended
Customer service was great friendly and helpful, the Mac mini was is great shape, shipping and tacking wad fast. Would definitely order again.
ZERO CUSTOMER SERVICE
SOLD ME AN INCOMAPTIBLE PHONE AND REFUSED TO RETURN
NO RESPONSE TO EMAILS. STAY AWAY!
"GREG OF CUSTOMER JUBILATION" IS A FRAUD.
I am enjoying my phone. They deliver the phone faster than I expected also it was carefully covered.
I was impressed with the last purchases, I really liked the quality of the products for being refurbished! Thank you so much
Tried ordering an iPad twice.
First time I ordered it said it was processing but no cancellation or confirmation, just nothing, it was like I had not even ordered the product.
Second time, they TOOK MY MONEY AND SENT ME A SHIPPING CONFIRMATION and THEN they told me the order was cancelled. AFTER THEY TOLD ME IT SHIPPED.
I order and it said "Hurray! Your purchase has gone through!"
Then I received the message
"Your order has been shipped!
Your order (n°US*******) is on its way. Follow its adventures in real time:
Track my order "
Then on 6/4
"Dear Buyer, Thank you for contacting us. Please note, this order was cancelled due to being out of stock. We apologize for the inconvenience. Please advise if you have any further questions. Thank you Jordan BUYSPRY"
If you have stock management issues of this level, that means you really have a problem.
The worst part is their customer service is rude and clueless and unwilling to anything but offer 5% off my "next order". They claimed it was "stock issue" as if it is just completely normal to conduct business this way.
I wanted them to comp overnight shipping on the third attempted order to make up for the time they wasted in mishandling the first two but they didn't even care to look into it.
Never again.
Answer: Bought a refurbed iPhone 11 unlocked, as a Christmas gift. It arrived and I had it activated. I had no problem with the phone. I went to Simple Mobil, and got their 25.00 plan. The phone is in great condition, works great, and I am happy with Back Market.
Back Market has a rating of 2.5 stars from 1,554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Back Market most frequently mention return label, credit card and third party. Back Market ranks 4th among Electronic Component sites.