Azzlee

The item I ordered was nothing like what was pictured. Cheap material and unattractive. The return policy is ridiculous. The company offers a percentage refund and "lets" you keep the item because they surely know most people won't jump through all those hoops. Plus a hefty shipping charge for delivery and pay your own shipping to return.
I will never order from them again and will share my feelings on social media.

I was responded to fairly quickly but ultimately I lost most of the money I spent.

Never saw order being tracked, but it arrived, in good shape and in time for family gathering. So, I'm grateful.
Thanks

I don't get a reply to my email. But articles of clothe arrived.

I purchased a dress online, but it did not fit. With an easy message sent, the return was handled promptly. Very satisfied.

Items were too small and exchange sizes were unavailable. Not a very smooth, easy return experience. Lots of options given by the Seller to encourage me to keep the items which I appreciated but I didn't accept. Doesn't do much good to keep a discounted item if it doesn't fit. Return expense was on my dime which is not a positive experience from an Amazon Prime Free Delivery/Return Customer, which I am. Unfortunately I will not order from this company again because of Return Expense.

See above

It's the first time I've visited this site. I found it easy to navigate. I just hope the return policy is as easy - if I'm not pleased with the products. Maybe that should be more available for viewing. Now that I've received the products, I'm disappointed in how thin the fabrics are and moreover that the XL size didn't fit well. After reading several bad reviews of the return policy, I won't bother but won't buy from this online company again.

Arrived quickly and it's very nice quality! Wish it was a little smaller. Had a good experience with this being my first order.

They answered by questions in 24 to 48 hrs. It was over a weekend when they were closed.

Azzlee's products are VERY VERY stylish! They certainly caught my eye! I would love to have more communication about the expected timeframe to receive items. I would also like to see Azzlee review the sizing specs of armholes. I have never experienced such a tight fit in that particular place! I am still waiting on one item from my order. Thanks for listening - I have a feeling Azzlee could become very successful if they address a few items!

So far so good! Because of the small arm hole issue, the majority of my items had to be returned. Crystal provided clear instructions. She indicated I would receive a refund within 7 days of receiving the tracking number from my USPS receipt. That was provided 6 days ago so hopefully we're on track!?

This is my first time that I ordered with the company. I absolutely loved all the tops and sweaters I ordered. The quality is really good and the colours are very vibrant. They're super comfortable yet make me feel elegant in daily wear whether at home, going out or even at work. Loved these products!

Lots of fun styles to chose from. Easy checkout. Had to return a few that didn't fit right. Customer service was very accommodating but a very different experience than dealing with Amazon. More personal...thank you Crystal for your help.

Personal, attentive, friendly and efficient.

In all honesty I was worried about whether the site was genuine. Happily, My order did arrive within 3 weeks of placing. The items were all there and correct. I did find the buttoned blouse true to size but my other items probably ran a little small. I would have preferred them a little more flowy having said that, they weren't tight and I can wear them. As for one of the blouses, I like the design and print, but not the material. The others were as expected and nice.

Shirt marked xl no way runs small. Dress seems ok pants waist tight but hope they wash up good. Expensive and should run true size.

Website was easy to navigate, great pictures. True (at least to the 1 of 4 pkg's I've opened so far) look and feel of shirt I picked. Sent request in email & actually heard back from them immediately WITH helpful info. I believe I will use them again WHEN I need more beautiful shirts

Answered my email immediately with actual answers to my question

I am not satisfied with the sunflower top I ordered. Please send me how to mail it back for a refund.
Doris Campbell

I'm always apprehensive about ordering clothes online. Will it fit? What type of fabric is it? Will I get it? Overall I was happy with my purchase, the clothes are as represented in the photos and descriptions, just make sure you order according to your measurements not your customary size. Delivery did take a few days longer than stated.

I ordered these through Macy's and used my latest sizing--a little roomy because of a back fusion-- but they were much roomier than that! The dress hung on me with a hand hold of fabric extra. I am unfamiliar with ordering with China--and Macy's didn't indicate their source. The dress is gorgeous, well made, good fabrics, reasonably priced, the right length, so a very good source if you get the sizing right.

They offered options other than returns and were very considerate and quick to personally respond. I have yet to see the option I chose. I's too soon, but expect they want our business enough to comply.

Order arrived in a timely manner but there is no way to contact re incorrect size for return or replace. Wouldn't purchase again as material is poor quality. Disappointed as look so nice. Made for very small Asian market

Ordered 3 dresses on July 24,2023. Arrived quickly, tags said XL but they fit more like a Medium. Had to return them, contacted the company, followed the directions to get my money back. Received confirmation on Aug 30 that I would receive my refund in 3-15 days. Never got the refund. Have sent them another request today Oct 23 that I am still waiting for my refund of $125.97. I should have looked for all the negative ratings about Azzlee.

Easy to order, hard to stay with in budget, lol. Wanted everything. Got update e-mails. Knew when it would arrive. Arrived within 10 days. Product is well made of durable material. Will order again for sure.

Pros: Lovely range of well made women's clothing. Excellent communication with the Customer Service team. Reasonable delivery times.
Cons: Inconsistent sizing throughout the website makes it VERY difficult to order correctly, and quite expensive compared to other international websites - BUT, the clothes are very well made and well packed, so it is worth taking the time to ensure you check the measurements on every item you are interested in buying, as they are all different.

It has been quite the mission to sort out my mistake. I checked the cost of return postage & it worked out the same price as a new sweater. However Rita has been very good with her communications, unfortunately the web site she gave me does not give the opportunity to finalise the exchange. So I'm still waiting to get this sorted.

I’m hoping we’re getting there?

Poor quality and obviously made in China. I ordered a large (which I received) but there is no way I am going to try it on because it is very narrow and would probably have to the cut off of me. The photography is excellent in your advertisements but obviously misleading. In the picture it looks like embroidery of flowers. Actually the items are glued on. There is no tag with washing instructions or sizing. Would not order from you again.

Was nervous about ordering from an online company at first but took the chance. I'm so glad I did! Love all the items I purchased, They are stylish, lightweight for summer and comfortable. Not to mention very reasonably priced. So glad I found you!

I ordered five shirts for my wife. They arrived late. The shirts were not the size I ordered and were of such poor quality with obvious defects. The defects included missing buttons, missing buttonholes, tears, snags, etc. in the fabrics and so on.

I'm getting the runaround trying to get a refund. They requested videos, pictures, notes from my mother, you name it. I'm going to have to resort to turning this into my credit card company as a dispute.

I strongly recommend you stay away from this company.