- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
Claim Your Business
AVG has a rating of 1.6 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AVG most frequently mention customer service, and free trial problems. AVG ranks 51st among Antivirus Software sites.
I signed up for a free trial from avg. Though I was asked to leave a card during the trial, I was assured my card and profile would be deleted immediately if I decided not to join. I decided at the end of the trial to go with another antivirus company I deleted my profile myself including my card info never giving it another thought. Until I saw 2 separate charges from avg. I contacted them but the girl that apparently handles all their customer service issues absolutely refused to return the charges they made without authorization. She and I went back and forth several days asking them to return my money. She refused every single time. I then reported her to Google Pay. It took them less than 3 days to investigate and reimburse one of the charges. I contacted avg to let them know that they would only be responsible for one charge. Again she refused. She told me to ask Google Play to reimburse the other charge because avg would not pay anything. She was incredibly rude. If this is who avg has for customer service,good luck. You're going to need it.
I agreed to buy their software for 19.99 and it states for 12 month period. They did not specify that was a monthly charge. There is no way to access your account online to cancel, that should tell you something. So its only been 2 months, but I'm pissed. I did not agree to any reoccurring charges. The phone number to cancel this invasion is *******258. Stay away from these people at all cost.
Please allow the window that shows the feedback of the scans to be made full screen this will hekp alot.
I was mistaken before. AVG Technologies does have free Anti-Virus, which scans for brower threats, viruses and malware. However, when it finds "advanced issues," that's when they want you to purchase their premium package which will resolve the "advanced issues."
AVG Technologies hooked me by saying their products were free. But then when I started the download they said I had a "free 30-day trial." I figured, what the heck, let's try them out and see if they are worth the price. At first I was very impressed with AVG Technologies, it had a great product (similar to McAfee) for less money, but then it started acting up and I got a lot of nuisance pop-ups which got on my nerves. One reason I used their 30-day trials was because they promised to notify me by email 7 days before the trial period ended. I tried three products and kept one (which I later canceled for reasons mentioned above), canceled the second and the third (VPN) I planned on canceling because my email service started providing it for free. However, I never received the 7-day notice and they charged me $59.99 without warning. When I complained they said it would take 7 to 10 business days to refund my money (when other organizations provide refunds sometimes within 2 days).
Free trial works perfect and honestly, after that I haven't tried but I am more than sure it's totally cool to have the ability for such cases entirely. If you have some problems for sure post here for many other people to review them and make their own assumptions.
Solid antivirus software. Free version is pretty good, paid is good. There are a few good programs out there both free and paid, they are all on about the same level performance wise.
Bottom Line: If you need a good free antivirus program, this one is a good bet.
User friendly. Great support! Used their FREE edition for the last couple of years then checked out what their paid version was like in comparison. For me it comes down to their support being accessable 24/7. Good Value!
Unobtrusive, amazingly fast hard drive scanner, not bloatware.
For a free software they are a great service. They now offer a lot of features however I do not like the automatic installs of some of them.
Gain trust and grow your business with customer reviews.
Download FREE antivirus and malware protection. Tune up your PC, Mac and Android devices for peak performance. Surf safely and privately, wherever you are.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
