Avenue

Very disappointed with avenue now. Probably wont be shopping here again. My boyfriend purchased a dress for me for my birthday because he knew I've been wanting it for a while. Got it today. The material is cheap and feels gross. It doesnt even look like the dress in the picture. The last few times I've shopped here I've had some disappointments and the sizing was off. And I've been an avenue customer for years.

When shopping at Avenue online, I look for valid coupons and there are usually several to choose from. Once I log in the coupon codes become invalid. This has happened on numerous occasions and it's quite frustrating. I've emailed them but have not received a response.

I have been an Avenue card holder since 2008. I know that someone else purchased Avenue because the style and quality is different. No beautiful maxi sun dresses, just a few. The causual tees and shirts are different. Hope they get new buyers!

After I seen you all reviews I can't complain about my issue. Heck I placed an order on 11/30/20. Two different orders to 2 different addresses. I placed one exactly after the other the exact same products. I got one 12/12/20 after calling them. I called again and received the other on 12/16/20. I'm thankful I received my order.

I will never shop this store again. I tried to sign up for the assurance program to get a gift card, only to be told that I had signed up for it when I got my card. Which, i most certainly had not. Turns out the sales clerk who signed me up for my card, signed me up for this program without my permission. And nobody at the company seemed to care that something had been done without my permission to my credit card. They refused to do anything about it, so I cancelled my card. I'm beginning to think the sales person did it on purpose just so I wouldn't be eligible for the gift card. I'll never shop there again.

I ordered a set of bras from their online site and was excited to get them in because it was hard to find my size and proper support locally. First they sent me the wrong size; I called customer service and the lady told me to return it to the local store and I would get a full refund immediately. When I went to the store, they would only offer me store credit because I paid through paypal which is not what I was told. When I called customer service again, the man told me apart from that, he could offer me to return the bras to the warehouse and they would give me a full refund... in three weeks. He also stated I could not reorder because they were now out of stock of my particular bra size. The clerk at the store then informed me that they never carry that size in the style Im looking for despite the website stating they did.

This was the worst experience in customer service I have ever had! And as hard as it is to shop for decent supportive bras... I was beyond upset. I will not be shopping here ever again.