• Autoplicity

Autoplicity

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Overview

Autoplicity has a rating of 3.8 stars from 3,219 reviews, indicating that most customers are generally satisfied with their purchases. Autoplicity ranks 52nd among Auto Parts sites.

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

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Critical highlights

  • Customer service admitted that they made the mistake and sent me the wrong part.
How would you rate Autoplicity?
Top Positive Review

“Great on-line car parts store!”

Cindy H.
11/22/22

I ordered a pair of PIAA silicone windshield wipers for my car from Autoplicity. I was shocked to find that they were cheaper than both Amazon and Walmart by $9.00, even though they charged $9.99 for shipping. I choose standard shipping and they still arrived fast. I called Autoplicity customer service to ask a question and they answered the phone promptly and the customer service agent was both friendly and knowledgeable. This was the first time I ordered from Autoplicity, but I definitely will again. Overall a great company which is rare these days.

Top Critical Review

“Scam artists”

Bob M.
10/2/23

Ordered 2 parts. They shipped one correct and one incorrect. It took me a week of fighting to get them to admit they'd sent the wrong part. Told them to send the correct part. They declined and issued a refund for the part only, not the shipping which I have to pay for again. I had to cancel the credit card charge. Avoid at all costs.

Reviews (3,219)

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Reviews that mention popular keywords

customer service (245)
Thumbnail of user cindyh74
2 reviews
4 helpful votes
November 22nd, 2022
Verified purchase

I ordered a pair of PIAA silicone windshield wipers for my car from Autoplicity. I was shocked to find that they were cheaper than both Amazon and Walmart by $9.00, even though they charged $9.99 for shipping. I choose standard shipping and they still arrived fast. I called Autoplicity customer service to ask a question and they answered the phone promptly and the customer service agent was both friendly and knowledgeable. This was the first time I ordered from Autoplicity, but I definitely will again. Overall a great company which is rare these days.

Products used:
PIAA silicone windshield wiper blades in 18" & 26"

Thumbnail of user juliusz2
5 reviews
1 helpful vote
May 15th, 2019

I found exactly what I was looking for. Product shipped very quickly. They have the best services and prices for automotive supplies. And very easy navigation of website. Will definitely order again from them.

Thumbnail of user jamiea90
jamie a.
1 review
0 helpful votes
August 21st, 2018
Verified purchase

Quick, easy, and simple shopping experience. Cant wait for my product to arrive......love that you guys offer multiple options for shipping. Thanks

Thumbnail of user yuliag4
Yulia G.
1 review
0 helpful votes
August 24th, 2018
Verified purchase

Website experience been great. I wish there was option for signed delivery. Because fedex left my package at somebody elses house and refused to do anything about it right away. I needed those tires for a road trip and mine were flat. I had to drove around the neighborhood and fetch my package. Luckily I was able to find it. Still haven't heard anything from fedex...
If there was a signature required, that would not leave it there at least.

Thumbnail of user stevew282
Steve W.
2 reviews
0 helpful votes
August 26th, 2018
Verified purchase

Received my order 3 days after placing it!
Super fast and exactly what I ordered. Price was lower than every where else I checked. Had my new door locks installed the next day.
No problems what so ever.

Thumbnail of user kevinc464
Kevin C.
1 review
0 helpful votes
August 27th, 2018
Verified purchase

Headlights for 2003 Buick Century were better than I expected. Came with all bulbs except the headlamp and hi-beam.

Thumbnail of user carterm42
Carter M.
1 review
0 helpful votes
September 3rd, 2018
Verified purchase

Shipping was incredibly fast, and the packaging of my product was insanely thorough, making sure my items got here safely and I damaged. I'm very impressed.

Thumbnail of user davidt613
David T.
1 review
0 helpful votes
September 19th, 2018
Verified purchase

Grateful to get e-mails concerning my order throughout the shipping time so I knew where it was and when to expect it

Thumbnail of user johns3200
John S.
1 review
0 helpful votes
September 6th, 2018
Verified purchase

FAST shipment of nice high quality Michelin Tires - I have already mounted them and all OK
Thanks for the great service !

Thumbnail of user jenniferw422
Jennifer W.
3 reviews
0 helpful votes
September 6th, 2018
Verified purchase

Fast delivery! Box a little shuffled but radiator was packaged well and seem to be OK. So far very satisfied. Haven't installed yet but will update feedback if need be. Thanks for the fast service!

Thumbnail of user cindyb338
Cindy B.
1 review
0 helpful votes
September 9th, 2018
Verified purchase

Best price and the shipping was not padded with invisible handling charges like you get with other vendors.

Thumbnail of user markd530
Mark D.
1 review
0 helpful votes
September 10th, 2018
Verified purchase

Product was exactly what I ordered, super fast delivery, 5 Stars, highly recommend, thanks so much !!!!

Thumbnail of user laurenj54
Lauren J.
1 review
0 helpful votes
September 11th, 2018
Verified purchase

Parts were great but we paid for 2 day delivery and told by an employee we would get them on a Thursday but they didn't come until about 3pm friday

Thumbnail of user johnc1742
John C.
1 review
0 helpful votes
September 14th, 2018
Verified purchase

Perhaps a little slow getting the package shipped out to me because of the Labor Day Holiday, but I got it a day earlier than promised. So, all is good.

Thumbnail of user kathyc320
kathy c.
1 review
0 helpful votes
September 17th, 2018
Verified purchase

Just ordered tires and I really like that they accept payments from PayPal. Most likely will order from again.

Thumbnail of user mikes1489
Mike S.
1 review
0 helpful votes
August 29th, 2018
Verified purchase

Excellent service, received my order on time and was packaged very well, contents were the top quality parts I was expecting.

Thumbnail of user russg26
Russ G.
1 review
0 helpful votes
September 20th, 2018
Verified purchase

The replacement Geo Tracker muffler was well priced, arrived in time from promised. Quality was good but slightly different attachment method on rear tail pipe support.

Thumbnail of user dalec162
Dale C.
1 review
0 helpful votes
September 21st, 2018
Verified purchase

Competitive pricing. Easy to use website. Very fast shipping.

Will be shopping here again in the future!

Thumbnail of user alberts131
ALBERT S.
1 review
0 helpful votes
September 23rd, 2018
Verified purchase

Absolutely the best price for the items order with fantastic processing and shipping time. My only complaint is that their customer service department failed to answer two emails I sent them regarding confirmation of proper fitment of the struts. To me, this is critical and needs to be corrected.

Thumbnail of user kennya22
Kenny A.
1 review
0 helpful votes
September 23rd, 2018
Verified purchase

the order and shipping was great. the no drill air springs went on fine on the left but the right side will not go on at all and will likely be returned. I refuse to drill if they are advertised that they are no drill.

Thumbnail of user hemmya
Hemmy A.
1 review
0 helpful votes
September 25th, 2018
Verified purchase

I was very happy with receiving it ASAP as I needed to fix my car last minute for an event. Thank you so much

Thumbnail of user williamj277
William J.
1 review
0 helpful votes
September 26th, 2018
Verified purchase

What I found from Autoplicity, was the best price for the exact product I was looking for. Online ordering went smoothy with immediate company feedback and delivery was as fast as could be expected.

Thumbnail of user stephend217
Stephen D.
1 review
0 helpful votes
September 28th, 2018
Verified purchase

Electric fan control looks to be an exact replacement of old unit, saving having to rewire control to the fan. Original fan was a Proform part #******* purchased from JEG"s about 4 yeas ago. Haven't replaced yet, only received unit yesterday looks like it will be no problem looking at the wiring diagram.

Thumbnail of user brianm383
Brian M.
7 reviews
1 helpful vote
August 21st, 2018
Verified purchase

Besides the lack of packaging material used in shipping box, resulting in damaged/bent handle on propane tank, everything else when fine with my purchase.

Thumbnail of user josephc227
Joseph C.
1 review
0 helpful votes
June 26th, 2020
Verified purchase

Quick and easy. Just as advertised. fast shipping ,packaged well, good price. Thank you Autoplicity!

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About the business

Autoplicity is home to the world's largest Auto Parts selection at prices you would not find anywhere else! We strive to stock 100% inventory and sync with our suppliers to make sure you get what you order, plain and simple. From Car Mats, Brake Pads a...

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