AutoEQ.ca has a rating of 3.9 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AutoEQ.ca most frequently mention tonneau cover, customer service, and free shipping. AutoEQ.ca ranks 25th among Auto Accessories sites.
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Easy ordering process. Website helps you choose your rack based on truck make and model to ensure the correct one is ordered. Delivery was fast and I was provided with a tracking number for progress on delivery. Overall great experience.
Ordered a $2600 Amp Research power step. It did not fit. It's been 3 weeks of trying to get someone at Amp Research to respond in some manner to the issue. My recommendation is buy elsewhere. Follow-up support is poor and can be none.
Easy ordering process. Website helps you choose your rack based on truck make and model to ensure the correct one is ordered. Delivery was fast and I was provided with a tracking number for progress on delivery. Overall great experience.
I ordered a tonneau cover and step bars
No hesitation to charge my credit card right away, after 5 business days and 2 emails I get a response confirming the model of my truck. Then 2 and later I get a tracking number.
After I received the tonneau cover I noticed the clip to buckle it closed is broken so I send an email with pictures and again no response.
If you try to call customer service it doesn't even ring and goes straight to an automated voicemail.
Still waiting for my order.I still have not received a tracking number or verifacation if the wheel well covers have been shipped
Very pleased! Easy to use site; lowest price, very fast shipping! Excellent experience!
Ordered a $2600 Amp Research power step. It did not fit. It's been 3 weeks of trying to get someone at Amp Research to respond in some manner to the issue.
My recommendation is buy elsewhere. Follow-up support is poor and can be none.
I have been trying to get a hold of autoeq since August now with a possible warranty issue on my seat covers and they will not get back to me. I have emailed them, called them, and submitted an online request form and they never seem to get back to me! Obviously haven't been trying everyday because life gets busy but I have made numerous attempts to get a hold of them and resolve this.
Products used:
Seat Covers
Was really happy with everything once I ordered but again, I tried to get a hold of you guys multiple times by phone and email before ordering my running boards to confirm size and fit because I have a dually with a mega cab and never got one response, so that was a little disappointing. Hopefully they fit!🤷🏻
Excellent service, quick delivery, easy install! Received within 3 days of ordering. Install was easy with instructions that were clear and concise.
Price was good, only half the order came took a few days to get ahold of someone who could help me, order was finally filled. They need someone answering the phone I left several voicemails along with emails etc. Called the HQ of the company and they transferred me to a Chrysler dealer in the Toronto area.
Great product. Easy to install. Very quick delivery.
I had problems with ordering and never received any communication- found I was charged for 3 sets and later told two were out of stock! So why was I charged? Anyway one set has arrived and I am having them installed on Tuesday. I called and left a message and no one called me back and I received no notification of the out of stock items. Poor communication!
I received my order and it was very easy to install. Only one problem. The latch on the left side rail was not the right one. I received a regular latch instead of the special latch for the Ridgeline. I had to phone TruXedo and they sent me the right latch. Now everything is good.
The part which I ordered was received when expected, well packaged and in good order. Installation was simple, thanks to the explicit instruction received. Thank you!
Excellent fit and finish. Very happy with the look on our new Maverick!
AutoEQ.ca shipped quickly, and product was exactly as advertised.
Products used:
Tonneau cover
Upon placing my order there was a couple day delay in receiving a confirmation which had me slightly worried but in the end I ordered and received my product within a week, very pleased
Easy web site to use. Fast delivery.
Unit was easy to install. Just done so do know how good it is yet but so far seems fine.
Items was shipped in record time. In digging into it a bit there is a local storage/distribution hub where it was stored and shipped from in the community I live in. Would have been nice if I could have just went there and picked it up. Cover does not seal as much as I had hoped especially at the back left and right corners. I don't know how I would possibly make it and tighter but andly tips are welcome! Overall good experience, and sleak design.
Good and efficient service.easy to use web site.
Will definitely use again.
Prices were better than everywhere else, shipping was free, and my tonneau cover showed up the next day (Alberta). Can't ask for anything more than that. Good job!
Good. I have not opened the box but it's in good shape. I'm looking forward to assembling
False advertising, rude staff, damaged product
Also I email all of their positive reviews and still waiting to hear back from all ( company created its own fake positive reviews)
Will not recommend this as I paid for the shipping with the product and now I am receiving invoices from delivery service to pay them 300.
This place is a scam
Tip for consumers:
Scam, rude and you ll lose the money
Products used:
Nun, they both were falsely advertised
Tried to get the welcome10 discount when placing my order and I tried entering it several different ways. The site would not give it to me despite the banner!
Products used:
Tonneau Cover for Chevrolet Silverado 2500 HD
Start to finish the whole ordering process was great,, particular item I chose wasn't in current stock, they gave me options to choose from, processing and deliver was quick with staff following up with me the entire time,, we'll done can't wait to install once new truck arrives
I ordered an Adarac truck rack recently, the order was placed on a Saturday afternoon and arrived at my door by Tuesday! Adarac is a quality product and this will be my second one. Product is very well made and sturdy for kayaks and building materials.
The website is very user friendly. Overall, a good buying experience. This is the way online shopping should be.
Products used:
Adarac truck rack