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Augienb.com has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Augienb.com ranks 307th among Home Appliances sites.
I bought 4 Air Purifiers from AugienB. Two of them showed a defect within a few months. They make a noise like an old vacuum cleaner. AugienB's reply was: "We are just the retailer, we do not repair products. Try to disassemble the product yourself or go to a local repair shop." I asked what type & size screwdriver I would need to do this, but they didn't even know that much! Despite their own words: "If you are dissatisfied, please don't leave a bad review, but get in touch and we will do our utmost to solve the issue." Obviously, these are just idle words.
I bought 4 Air Purifiers from AugienB. Two of them showed a defect within a few months. They make a noise like an old vacuum cleaner. AugienB's reply was: "We are just the retailer, we do not repair products. Try to disassemble the product yourself or go to a local repair shop." I asked what type & size screwdriver I would need to do this, but they didn't even know that much! Despite their own words: "If you are dissatisfied, please don't leave a bad review, but get in touch and we will do our utmost to solve the issue." Obviously, these are just idle words.
Tip for consumers:
Poor quality, no product warranty, no customer service.
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