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AudFree has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. AudFree ranks 61st among Audio Converter sites.
This company does not typically respond to reviews
I purchased a music converter for Spotify to get offline Spotify playlists with my free account. But I can't register my license for some reason. Fortunately, after I contacted its after-sale service, they fixed this issue quickly. Now everything is perfect!
I purchased one month of Audfree software on 28th March. I immediately got a bunch of emails, and none of them included a valid licence key, so I couldnt actually use the product. I checked all my folders including spam. The "support" service is a chatbot and it was totally useless. I contacted their 3rd party support email (paddle) who got in touch with AudFree. Despite chasing over 5 times over 17 days I heard absolutely nothing from AudFree. In this time, I of course went elsewhere (who wouldnt). When AudFree finally got back to me with a valid license code - 17 days later (!) - they refused to refund me and basically told me I was a liar. Worst customer experience I have ever received. Feel bullied and cheated. Avoid this company like the plague.
I purchased a music converter for Spotify to get offline Spotify playlists with my free account. But I can't register my license for some reason. Fortunately, after I contacted its after-sale service, they fixed this issue quickly. Now everything is perfect!
I first tried the free trial for a few days, and then I decided to purchase this. It proves to be some money well spent. Working smoothly and stably, and it's very user friendly. I have no problem using it so far. Hope nothing goes wrong in the future.
I purchased one month of Audfree software on 28th March. I immediately got a bunch of emails, and none of them included a valid licence key, so I couldnt actually use the product. I checked all my folders including spam. The "support" service is a chatbot and it was totally useless. I contacted their 3rd party support email (paddle) who got in touch with AudFree. Despite chasing over 5 times over 17 days I heard absolutely nothing from AudFree. In this time, I of course went elsewhere (who wouldnt). When AudFree finally got back to me with a valid license code - 17 days later (!) - they refused to refund me and basically told me I was a liar. Worst customer experience I have ever received. Feel bullied and cheated. Avoid this company like the plague.
Products used:
None, they didnt send me the license key
STEER CLEAR OF AUDFREE and DRMARE SOFTWARE.
AudFree's / DRmare's software does not work as described on their website.
Their software does not download anything. It instead records, meaning you cannot listen to other songs, or videos while it record, this is very slow, and the audio and video is recorded in such a poor quality it is unusable. In addition to this, the software does not work in general.
When contacting their support for a refund as soon as testing, less than 1 day. They refused to honor their money back guarantee.
Here is a video detailing how horrible their software is: (I sent this video to their support and they refused to refund me as "About your problem, we think that it doesn't belong to the technical issue.")
https://www.youtube.com/watch?v=AnFip3u9_aA
Tip for consumers:
STEER CLEAR.
Products used:
None of them.
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